Quick Facts About V Star Nails Spa
V Star Nails Spa has received a mix of positive and negative reviews, providing an opportunity to analyze the strengths and weaknesses of the salon.
One aspect of strength that is frequently mentioned is the customer service. Many customers mention that the lady who greeted them was very nice and welcoming, making them feel comfortable. This is essential for customers to have a positive experience at a nail salon. Additionally, the friendly gestures such as giving out M&Ms and compliments create a positive and personalized experience for the customers.
Another strength of V Star Nails Spa is its location. The salon is conveniently located near various other establishments such as a bakery outlet, subways, Dutch bros, and Costa Rica. This provides customers with the opportunity to run other errands or relax in nearby cafes while getting their nails done, making it a convenient and efficient choice.
Affordable prices are also mentioned as a strength of the salon. Several customers mention that the prices for pedicures and manicures are fairly cheap, with $25 and $30 offering good quality services. Affordable prices can attract a wide range of customers and make the salon accessible to a larger customer base.
The quality of service is also highlighted as a strength by some customers. Sophia and Johnny are mentioned as being skilled nail technicians who provide excellent service. Their attention to detail and willingness to take their time to ensure customer satisfaction is a positive aspect of the salon. This level of expertise and care can contribute to the reputation and success of the salon.
However, V Star Nails Spa also faces some weaknesses that should be addressed. One significant issue is the inconsistency in service. One customer mentions that they received completely different treatment from their friend, even though they came in together and sat next to each other. This inconsistency can lead to dissatisfaction and a lack of trust in the salon's ability to provide consistent and quality service.
Another weakness that is mentioned is the rough treatment and lack of professionalism from one of the technicians. This customer experienced extreme pain and bleeding during the service and was not listened to when expressing discomfort. Additionally, the use of alcohol on a bleeding wound and the lack of proper care afterwards indicate a lack of professionalism and expertise. These incidents can significantly impact the salon's reputation and customer trust.
Clear pricing is also mentioned as an issue. One customer claims that they felt scammed because the pricing was not clear and they were charged differently for the same service. This lack of transparency can lead to misunderstandings and customer dissatisfaction. Clear communication about pricing is crucial to avoid any disputes and maintain trust with customers.
Hygiene and cleanliness are also mentioned as weaknesses. One customer mentions that the place was dirty and another mentions that their eyebrow wax came out crooked. A clean and hygienic environment is crucial for a nail salon to ensure the safety and comfort of customers. These incidents can create doubts about the salon's overall commitment to maintaining cleanliness and hygiene standards.
In conclusion, V Star Nails Spa has several strengths, including friendly customer service, a convenient location, affordable prices, and skilled nail technicians. However, the salon faces challenges with inconsistent service, lack of professionalism, unclear pricing, and issues with hygiene and cleanliness. By addressing these weaknesses, the salon can improve and maintain a positive and reputable image.
Best TL Reviews
Guys this lady is so nice!! I had just gotten out of track and me and my mom had been planning to go check out this salon. It’s service is literally so fast, the lady greeted us and seated us. She called me beautiful and gave me m&ms aww ???????????? the place is also so nice and next to a bakery outlet and many more. There’s subways, Dutch bros and Costa Rica nearby so it’s very convenient. Prices are fairly cheap , even $25 and $30 get you a good pedicure .Overall, V star is a great place to go get your nails done! If there was one thing that sort of bothered me is that the other workers were staring at me. On the other hand that is probably on me.
I’m not usually one to leave a bad review but I highly recommend you do not go here! Went in with my best friend to get pedicures and got COMPLETELY different treatment even though we came in together and sat right next to each other. I had multiple nail techs come over and start prepping my nails but the older lady came over but was extremely rough and made my big toe hurt so bad to the point it was bleeding everywhere. She just kept dumping alcohol on it and going back for some more! I asked her to stop multiple times because it was hurting but she just kept going. My toe nail was literally BLACK for weeks and my toe was THROBBING. By the time we were done, we both had ROUGH heels. When we asked about it, she just put on some bath and body works lotion like that was gonna solve it.. Worst experience I’ve ever had at a nail salon. My heels are still so rough and messed up! As you can see in the picture, my big toe was swollen and didn’t even look like it was professionally done.
Sophia is the best! She takes her time and does a very good job! You have to get the full service pedicure with the wax it’s amazing!
Prices were $25 for a basic spa Pedi and $5 for gel. $35 for manicure $5 for gel. Johnny did a great job and prices were fair but seemed off from the signs they had posted. My sister got a deluxe pedicure and they took forever to give her one. Almost two hours and hurt her multiple times. They also charge her $15 for gel when only charging me $5. Make sure you get clear pricing before they begin. Seemed like they were scamming. She did not have Johnny but an older lady. Her eyebrow wax came out crooked and the place was dirty.
Mai always takes care of me . She takes her time and makes sure I like my nails every step of the way . I’ve gotten my nails done with her more than 6 times and my nails have lasted me up to 6 weeks (insane i know, and no nails broke!) I always ask for dip and she’s so eager to show me all the things I can get with dip so I leave with cute nails that are HEALTHY . Always recommend this spot .
Everyone who works here is so nice. They are fast and do a great job as well. Definitely will be back!
Johnny is AMAZING! He fixed my nails and takes his time. I will go to him forever now. Go see him!
Nice salon, reasonably priced. This is my go to place. Mai is amazing and so nice! She convinced me to get rid of the acrylics and switch up dipped nails. Best decision ever!! The creative possibilites are endless.
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V Star Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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