Quick Facts About CTK Giant beauty & fashion
CTK Giant beauty & fashion place has several strengths based on the comments provided. Firstly, the staff is described as wonderful, pleasant, helpful, and professional. This indicates that customers have consistently received positive interactions with the employees at the store. The staff is also commended for their training, with specific mention of Nyla, who is knowledgeable and able to meet customer needs. Additionally, the staff is known to thank customers and make them feel appreciated, which demonstrates a commitment to good customer service.
Another strength of CTK Giant is their selection of products. Customers appreciate the variety of items available, including t-shirts, maxi dresses, leggings, sandals, and hats. The store is described as having "any and everything" and the prices are deemed reasonable. This suggests that customers can find a wide range of beauty and fashion products at affordable prices, making the store a desirable shopping destination.
Customer service is another area where CTK Giant excels. Multiple comments mention the store's great customer service and the owners' knowledge of their regular shoppers, indicating that there is a strong focus on building relationships with customers. This personal touch likely contributes to positive experiences and repeat business.
However, there are also some weaknesses mentioned in the comments. One customer notes that CTK Giant is slightly more expensive compared to other beauty supply stores. While the good customer service may compensate for this higher cost, some customers may prioritize lower prices and opt to shop elsewhere.
Another weakness highlighted in a comment involves an overcharge on a customer's bill and the subsequent difficulty in rectifying the issue. The cashier charged an additional $30 and when the customer noticed the discrepancy and returned to the store, the cashier initially tried to explain it away. This situation portrays a lack of transparency and raises questions about the store's integrity. The fact that the cashier kept the erroneous receipt, preventing the customer from proving the overcharge, further suggests a lack of accountability.
One customer also mentions that CTK Giant may have inconsistent days, with some days being good and others being bad. While the comment does not provide specifics, this inconsistency may refer to factors such as product availability, staff attitudes, or overall shopping experience. Inconsistency can be a weakness as it creates uncertainty for customers who may not know what to expect each time they visit the store.
In conclusion, CTK Giant beauty & fashion place possesses strengths such as a wonderful and helpful staff, a wide selection of products, and great customer service. However, there are also weaknesses highlighted, including higher prices compared to other stores, potential issues with overcharging and lack of accountability, and possible inconsistency in the shopping experience. These weaknesses should be addressed in order to maintain and improve customer satisfaction.
Best TL Reviews
Wonderful pleasant helpful professional staff here!!! For years l have come here and it has always been very pleasant, organized with Nyla and the kind owners. Nyla and staff she trains very well, knows exactly what you want and need! They always say THANK YOU TO THERE CUSTOMERS AND MAKE YOU FEEL APPRECIATED. God bless you and l commend you for providing great Customer Service consistently for many years!!!!
Nice selection with a very helpful young lady who works there but they are a tad bit more expensive than other beauty supply stores.. good customer service tho.
Love them in here they treat you nice and very polite. Been going here for years
The helper was great sold me something I didn't know I needed in less than 2 minutes. Awesome sales skills. The problem is the cashier charged me an additional $30 on my bill. I asked why my bill was so high, he said due to the hair purchase. OK. I get home and look over the receipt there's a mysterious item( that I don't have)$14.99 x 2!! I go back to ask him to rering my items and sure enough there's a difference of $30. He tried to explain it away and eventually gave me my money back minus the tax. I will not be returning. Then on top of that, kept the erroneous receipt so I couldn't prove the overcharge. I wonder if there were others who weren't paying attention like me..
Never had a bad experience while shopping here! They have great customer service and the own know their all the time customer that’s regular shopper!! They have any and everything and the prices are reasonable! They also carry t-shirts, maxxi dress, legging,, sandle, hats and a whole more!!! GREAT Selection of things but I don’t think they’re currently open!
I pass this place every day and actually never paid attention to it, until a friend told me about it and said she was sure I could find the product I was looking for there. I went and was pleasantly surprised. Not only did I find what I needed, the customer service exceeded my expectations. I forgot the ladies name who works there but she is absolutely fantastic and deserves recognition. This is my new beauty supply to go to.
I loved the washers and dryers they dry your clothes better than across the street. They serve you better. And you can actually use the bathroom
They have either good or bad days. Hair cool but DONT BUY 30SEC HAIR GLUE, THEY PUT WATER INSIDE MEANING THEY ARE FULL OF IT. MR. GLASSES AT CASH REG DIDNT EVEN TRY TO HEAR ME OUT!!!!!!!! TALKED OVER ME BECAUSE OTHER PEOPLE WAS RIGHT BY ME IN LINE!
Place Pictures
CTK Giant beauty & fashion Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
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Safety dividers at checkout
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:20 PM |
|---|---|
| Tuesday | 09:30 AM - 07:20 PM |
| Wednesday | 09:30 AM - 07:20 PM |
| Thursday | 09:30 AM - 07:20 PM |
| Friday | 09:30 AM - 07:20 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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