Mimi Nails & Spa

+1 813-661-5657

1918 E State Rd 60, Valrico, FL 33594 United States of America

Open Today: -

Quick Facts About Mimi Nails & Spa

Mimi Nails & Spa has several strengths that have been mentioned in the comments. The owner is praised for being kind and providing great customer service. They also took their time to do the best job on the customer's nails. This indicates that the salon values providing a positive experience for their customers and prioritizes quality work.

Paul, a specific nail technician, is also mentioned as being fabulous and providing an awesome job. This suggests that Mimi Nails & Spa has skilled and talented employees who can deliver excellent results.

Another strength mentioned is the cleanliness and organization of the salon. One customer specifically notes that the place is clean and organized, which creates a positive environment for the customers.

Additionally, Tom is commended for doing a beautiful job with SNS powder dip manicures. The fact that he listens to exactly what the customer wants and works hard to ensure a clean and perfect outcome showcases the attention to detail and dedication to customer satisfaction at Mimi Nails & Spa.

However, there are also some weaknesses mentioned in the comments. One customer had a negative experience with a different nail technician while getting a pedicure. They mentioned that their feet weren't as smooth as usual and that one of their toenails was hurt. This suggests that there may be inconsistency in the quality of services provided by different staff members at the salon.

Another comment details a customer's dissatisfaction with the rush they felt during their visit. Despite arriving well within the salon's operating hours, they were made to feel rushed, leading them to ultimately leave without getting their nails done. This indicates that there may be a lack of professionalism or lack of attention to customer experience at times.

Another customer had a negative experience with the services provided. They mentioned that their fill took over an hour, resulted in uneven and chipped nails, and was overpriced. This suggests that there may be issues with the skill level or training of some technicians at the salon.

One comment highlights a poor service experience, where the customer's request for a specific design was not fulfilled, and they were made to feel uncomfortable by the staff members speaking another language. This indicates a potential lack of cultural sensitivity and communication issues within the salon.

Lastly, two customers mentioned that their nails started chipping shortly after the services were done. This indicates a potential issue with the longevity or quality of the products and techniques used at Mimi Nails & Spa.

In conclusion, Mimi Nails & Spa has various strengths, including kind and attentive staff, skilled technicians, a clean and organized environment, and attention to detail in certain services. However, there are also weaknesses, such as inconsistency in service quality, rushed experiences, issues with skill or training, communication problems, and potential problems with product durability. These weaknesses should be addressed by the salon to ensure a consistently positive and high-quality customer experience.

Best TL Reviews

Best place I been to do my nails the owner is kind great customer service and did the best job I have ever had done on my nails took her time.

Went for pedicure didn't get my usual person so it was ok. Feet not as smooth usual & the hurt one of my toe nails. Paul is fabulous so usually go to him for an awesome job.

Never again. Went in for a fill at 6:01 pm. I was the only person there and was told to pick my color and go to seat 5. While looking was told to go to table he leaves in about 30 minutes. Felt very rushed and I ended up leaving. They are open until 7:00! When I go to have my nails done and relax. Don’t rush me.

Went in for a fill and it took the guy over hour to make a mess on my nails . They are uneven and polish is chipped . Overpriced . Very dissatisfied that now I have to go to another salon and have them fix it .

Horrible service. I asked for a marble design and was told they would be able to do it but couldn’t do it and then offered to put stickers on my nails. On top of that they started talking in their language making me feel uncomfortable and charged me extra for the shape of my nails and never told me anything beforehand. Don’t waste your time or money.

This place was nice. I got a gel Mani and am happy with how they look. The place is clean and organized.

Update: the next day my daughter's nails started to chip and my nails started to chip in 3 days.

Wow, this place is luxury. Aaron was so attentive and considerate. I haven’t felt this relaxed in quite some time. Great company and cleans up my act! Love this place.

I get the SNS powder dip manicure and Tom always does a beautiful job! I will never go anywhere else. He really listens to exactly what you want and he really works hard to make sure that any small imperfections are gone he looks at your nails and goes over them multiple times to make sure that they are clean and perfect!