VT Nails

+1 313-331-1576

4681 Conner St, Detroit, MI 48215 United States of America

Open Today: -

Quick Facts About VT Nails

VT Nails is a nail salon located in an unknown location. The salon has received mixed reviews, with some customers expressing their satisfaction and others expressing their disappointment. In order to analyze the strengths and weaknesses of VT Nails place, we will evaluate the comments provided.

Starting with the strengths, one of the recurring positive comments is about the quality of the service. Customers have praised specific employees such as Adam, Vanessa, and Kim for their skill and professionalism. This indicates that there are competent and talented technicians working at VT Nails who can provide satisfactory services. This is a strength as it shows that the salon has skilled employees who can cater to the needs of customers effectively.

Additionally, the mention of excellent customer service by Vanessa further enhances the reputation of VT Nails. Good customer service plays a vital role in creating a positive salon experience, and it seems that VT Nails has employees who understand the importance of this aspect.

Moreover, it is worth noting that some customers have positively commented on the expertise of the nail technicians in handling other beauty services such as lashes, eyebrows, and feet. This indicates that the salon has diversified its services and has employees who are proficient in different areas of beauty. Offering a variety of services can help attract and retain customers, thus contributing to the success of the salon.

On the other hand, the weaknesses of VT Nails are evident through the negative comments provided. One of the most concerning issues raised by customers is the roughness and bad attitude of some nail technicians. Multiple comments mention sore and bleeding nails, which is a serious concern. This reflects poorly on the training and management of VT Nails, as employees should be trained to handle nails gently and without causing harm to customers. The negative experiences shared by customers in this regard can significantly damage the reputation of the salon.

Moreover, several customers express dissatisfaction with the overall quality of the nails. Complaints about uneven, lumpy, and crooked nails indicate a lack of attention to detail and proper execution of the service. Customers expect their nails to be done properly when paying a significant amount of money, and when they are not satisfied, it affects their perception of the salon. This indicates that there may be a lack of consistency and quality control at VT Nails, which is a weakness that needs to be addressed.

Another significant weakness highlighted by customers is the issue of charging extra fees and overcharging. Customers mentioned being charged extra for seemingly irrelevant reasons, such as having long hands. This demonstrates a lack of transparency and fairness in the pricing policy of the salon. Overcharging and adding unnecessary charges can lead to customer dissatisfaction and tarnish the reputation of VT Nails.

Furthermore, the negative comments also touch upon issues related to poor management. Comments about inexperienced management and a decline in service quality indicate a lack of proper leadership and organization. Customers expect a certain standard of service when visiting a salon and if they feel that the establishment is not meeting those standards, they are less likely to return.

In conclusion, VT Nails has both strengths and weaknesses based on the comments provided. The positive aspects include skilled technicians, excellent customer service, and diversification of services. However, negative aspects such as rough handling of nails, poor quality execution, overcharging, and poor management undermine the reputation of the salon. Addressing these weaknesses and improving the overall customer experience will be crucial for VT Nails to maintain a strong customer base and positive reputation.

Best TL Reviews

I love Vt nails they always have me on point and looking good I love my man Adam at Booth number eight he has my hands and nails looking good all the time big shout out to my girl Kim she keeps my lashes and eyebrows on point and I don’t remember the ladies name that does my feet but big thumbs up to her because she knows that I am ticklish and she Handles my feet with perfect care

The man who did my nails was very rough and had a bad attitude. My nails were sore and bleeding after he got done with them. My real nails are getting stuck to the acrylic Nails and bleeding. I would not recommend this nail shop.

Absolutely love them. ❤️‍???? tech tipped himself ???? I was definitely going to tip. ????????‍♀️

Here to recommend Vanessa ,she made my first visit a great experience . She has excellent customer service , she understood the assessment & executed !

Horrible!!! My fingers are cut! My toes are different colors( as in one foot is darker than the other!) my nails is crocket! And I asked Kim if somebody else could do my feet over because of the issue she said she saw nothing wrong but told me if I wanted them done over the man would have to do em over. I just left!!! THEY GOOD WITH EYEBROWS AND LASHES BUT I WONT RETURN FOR ANYTHING OTHER THAN THAT!!!

I came in a couple minutes before closing but They told me they could take me but the man rushed, he Didn’t use the color I asked for, didn’t listen to the length that I wanted, added more rhinestones than I asked to over charge me and ended up cutting my fingers with the file And had the nerve to charge me $65 unapologetically

The new management is horrible. They don’t know what they are doing and the pinky pinch for everything. They tried to charge me and extra $2 because I have long hands....I’m only 5’7 and my hands are that long. My acrylic is thick and wide and the polish itself it thick. I’m very very disappointed. Don’t go here is you are expecting 2015 service....it’s not the same.

I am really disappointed with my nails I had to attend aunt's funeral out of town on Saturday I went to VT Nails Thursday on the 25th of July in which I come back on the 30th I called and I spoke with a lady named Kim I informed her of how uneven and how lumpy my nails ARE, I also informed her I do have the receipt of which I spent $69 here and I just wanted my nails to be fixed and done as properly as they were paid.