Quick Facts About CT Nails
CT Nails Place has both strengths and weaknesses based on the comments provided.
One strength mentioned is the affordability of their services. A customer mentions that they got their gel nail polish for $15, which is a good price. Affordable prices can attract customers and make the salon accessible to a wider range of people.
Another strength mentioned is the friendly service provided by the staff. Customers appreciate the friendliness of the employees and enjoy their visits to the salon. Friendly service can create a positive and welcoming atmosphere, making customers feel comfortable and valued.
The powder dip nails service is also praised as lasting a long time. One customer mentions that they can go three weeks before needing a fill-in. Having long-lasting nail services can be a selling point for the salon, as it provides convenience and saves customers time and money in the long run.
The salon is also commended for having availability for appointments. A customer mentions that it is easy to get an appointment with a specific nail technician and that if there is a break, they are always available to fix it. This level of availability can contribute to customer satisfaction and loyalty.
However, the weaknesses of CT Nails Place are also evident in the comments. One key weakness is the lack of professionalism and care by some employees. One customer mentions that the person doing their nails did not listen to their concerns, laughed at them, and called them names. This type of behavior is unprofessional and can lead to negative experiences for customers.
Another weakness is the issue of cutting a customer while trimming their nails. This shows a lack of attention to detail and care on the part of the nail technician. Injuries should not occur during a simple nail service, and this incident may discourage customers from returning to the salon.
Another weakness is the prolonged time spent in the salon. A customer mentions that they spent almost four hours there. Additionally, they witnessed other customers leaving the salon due to long waits. This indicates a problem with the salon's time management and efficiency. Long wait times can frustrate customers and discourage them from returning in the future.
Additionally, there are complaints about the quality of the manicure and the lack of attention to detail. One customer mentions that their nails were filed without their consent, resulting in thin and weak nails. Another customer highlights the absence of nail cleaning during the manicure. Both instances suggest a lack of professionalism and an inability to deliver the expected quality of service.
In conclusion, CT Nails Place has strengths such as affordability, friendly service, long-lasting nail services, and availability for appointments. However, its weaknesses include unprofessional behavior by some employees, lack of attention to detail leading to injuries, inefficiency in managing time, and failure to deliver the expected quality of service. These weaknesses impact the overall customer experience and may create dissatisfaction and a loss of potential business.
Best TL Reviews
I didn't think the man doing my nails was doing them right. I tried to stop him. He laughed at me shoved my hands under the light. I tried to show him the mistakes again before he put more polish on. He called me a baby. So someone else took over. They looked horrible and then I got an infection. Not professional and jerks
loved the man who did my nails and toes, pretty good prices. i got my gel nail polish for $15! very friendly and affordable. will come back!
Very friendly service.... I will always go back... I love the powder dip nails. They last alot longer. I can go 3 weeks before a fill in
The guy cut me while trimming my nails. Absolutely NO excuse to be that careless. I will not be going there again.
The amount of time we spent in your salon is absolutely ridiculous. almost 4 hours is too long! I used to come here all the time and it was just fine. I came today and it was a mess. You clearly can not keep employees and you are losing major service. In my time being here I watched multiple customers walk out after waiting 30 minutes to an hour. I also watched you guys tell multiple people to come back at a certain time and STILL not be ready to serve them. I am very disappointed with the timely manner. On the bright side, our nails look good.
It’s the second time I’ve been there and both times I get a peaceful visit and enjoy my nails for months. There prices are great and both times they have listened to what I’ve wanted. Quick service, clean place and I’ve been very satisfied. Will deffinately keep goin there when I want or need mine done
I switched to this Salon a few months ago and have been very happy with my results. Lynn always does mine and getting in for an appt with her is never an issue. If I have a break, she is always happy and available to fix it. Their hours of operation can't be beat either. So far, I have no complaints!
In order to get the old bad job off, they filed them off after I told them twice that I didn't want the top of my real nails filed because it is bad for them and made them so thin that I can't even wash my hands without my nails bending backwards! Since when does a manicure NOT include cleaning under your nails? I work for a living!! This is supposed to be a treat, not a stress filled, cringing, argument! And this is supposed to be their specialty?
CT Nails Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:00 AM - 08:00 PM |
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Tuesday | 09:00 AM - 08:00 PM |
Wednesday | 09:00 AM - 08:00 PM |
Thursday | 09:00 AM - 08:00 PM |
Friday | 09:00 AM - 08:00 PM |
Saturday | 09:00 AM - 08:00 PM |
Sunday | Closed |
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