Quick Facts About Deluxe Barbershop
Deluxe Barbershop, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Loyalty: A customer mentions going to Deluxe Barbershop for five years, despite having to drive 45 minutes from Newark. This indicates that the shop has a loyal following, likely due to the skilled barber named Lenny, who was praised for both his cutting skills and friendly demeanor.
2. Polite and helpful staff: One customer expressed satisfaction with the politeness and helpfulness of the barbers. This shows that the staff members are attentive to customer needs and strive to provide a positive experience.
3. Positive atmosphere: Another customer complimented the atmosphere of Deluxe Barbershop. A positive environment can significantly enhance the overall customer experience, making them feel more comfortable and confident in the services provided.
4. Skill with children: A customer mentioned that Lenny is excellent with their 3-year-old son, displaying a high level of patience. This demonstrates that Deluxe Barbershop is capable of catering to different clientele, including children, which can attract families seeking a barber who can provide quality services to all family members.
Weaknesses:
1. Inconsistent quality: One customer complained about receiving a poor haircut, specifically mentioning an uneven cut and an unsatisfactory fade. This indicates that the barbers at Deluxe Barbershop may not consistently deliver the same level of quality and attention to detail.
2. Inconsistency in service: Another customer reported instances of lateness and no-shows from the owner. This type of inconsistency can negatively impact customer trust and satisfaction, leading to a decline in repeat business.
3. Pricing discrepancies: A customer mentioned that the barbers did not honor the agreed-upon price, suggesting a lack of transparency in pricing and potential issues with communication and trust.
4. Negative experience: One customer expressed extreme disappointment with their haircut experience, mentioning a poorly executed fade, inattentive behavior from a barber, and overall dissatisfaction. This negative experience can impact the reputation of Deluxe Barbershop and deter potential customers from visiting.
5. Haircuts too short: A customer claimed that both they and their friends received haircuts that were cut too short, leading them to suggest an alternative barbershop nearby. This indicates a lack of precision and attention to customer preferences, potentially resulting in unsatisfactory outcomes.
In conclusion, Deluxe Barbershop has some notable strengths, including a loyal customer base, friendly staff, a positive atmosphere, and skill with cutting children's hair. However, it also faces several weaknesses, such as inconsistent quality, service issues, pricing discrepancies, negative experiences, and a lack of precision in delivering desired haircuts. These weaknesses may need to be addressed in order for Deluxe Barbershop to maintain and improve its reputation and attract more customers.
Best TL Reviews
I can't speak for every barber, but the one that cut my hair didn't do a good job what so ever. One side was faded better than the other.. I guess nowadays you can only get a nice cut when the barber feels like it.
I’ve been going to this barber shop since I was a freshman at Centenary. 5 years later and I’m still going to this place. Lenny is an amazing barber and a cool guy. Y’all might think I’m crazy BUT I love this place so much that I drive 45 minutes from Newark to get cut by Lenny, that in and of itself speaks volumes.
Been there twice first time owner was 15 min late gave lame excuse about held up cooking breakfast. Second time said they would open early got there shop was dark waited fifteen past appointment time and once again no showed up. The one haircut I did get was middling at best
The Barbers were all so very polite and helpful. I will definitely go back.
My hair was cut unevenly and the barber didn't honor put agreed price
???? Not coming back.
Cut my hair uneven, fade was horrible not even a fade, had to go in and ask to fix my hair and they did it even worse, barber with braids was on facetime the whole time, barely paid attention. worst haircut i’ve EVER received… waste of 35 dollars.
Entire staff here is great! Went to most of them and been sticking with Lenny. Everytime I go in there I never leave disappointed. The atmosphere is great and Lenny is amazing with my 3 year old son. Much patience! Highly recommended. Thank you again Lenny
They messed me and my friends haircuts up by cutting way too short. Theres another barbershop down the street go there instead.
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Deluxe Barbershop Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 02:30 PM |
How to go there
Location
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