Quick Facts About K N Nails
K N Nails place has received a mix of positive and negative comments which provide insight into their strengths and weaknesses. Let's analyze these comments to understand the overall strengths and weaknesses of K N Nails place.
Starting with the strengths, several comments mention that the staff is friendly and provides a great atmosphere. Customers appreciate the friendly and conversational environment, which contributes to a positive experience. This indicates that the staff is personable and creates a welcoming atmosphere for customers.
Another strength mentioned is the knowledge and expertise of Kevin, specifically for nails. This suggests that Kevin provides high-quality service and is proficient in performing nail procedures. Having a skilled and knowledgeable professional like Kevin can be a significant advantage for K N Nails place.
Additionally, a few positive comments note that the salon does a good job overall and recommend it to others. This implies that some customers are satisfied with the services provided by K N Nails place, which is an essential strength for the business. Positive word-of-mouth recommendations can attract new customers and contribute to the salon's success.
However, the comments also highlight several weaknesses of K N Nails place. One of the major weaknesses highlighted is the poor nail job. Multiple customers complain about their nails being thin, crooked, and not smooth. This indicates a lack of attention to detail and a lack of skill in performing nail procedures. Thin and weak nails can be a significant issue for customers as it affects the durability and quality of their manicures.
Another weakness mentioned by customers is the lack of cleanliness. Although the comments do not explicitly state that the salon is dirty, customers mention that their nails are not properly cleaned around the cuticles. This implies that the salon may not have stringent hygiene practices, which is a concern for many customers.
Overcharging is another weakness identified by customers. Commenters complain about being charged extra for services they did not ask for or receiving different services than what they requested. This suggests a lack of transparency and integrity in the pricing system, leading to dissatisfaction among customers.
Several negative comments mention the dissatisfaction of customers and their decision to not return to K N Nails place. This indicates a significant weakness in customer service and satisfaction. If multiple customers have a bad experience and do not return, it can damage the reputation of the salon and lead to a decline in business.
In conclusion, K N Nails place has strengths in terms of friendly staff, a welcoming atmosphere, and a skilled nail technician named Kevin. However, the weaknesses identified in the comments include consistently poor nail job quality, lack of cleanliness, overcharging, and overall customer dissatisfaction. These weaknesses pose a significant risk to the success and reputation of K N Nails place. Improvement in these areas is necessary to enhance the overall customer experience and ensure the long-term success of the business.
Best TL Reviews
They do a great job! They are also very friendly.
Clean place but every time I get my nails done, they are super thin, To where u can almost bend the acrylic. Looks like there isn’t any acrylic on my nails. Theyre usually crooked and not smooth. They don’t clean up around your cuticles and they over charge me just for coffin shape. It wasn’t even coffin. He just filed the square nails in a little. I was so unhappy with my nails I just left with plain acrylic. No polish no gel. Nothing. Going to find some else to fix my nails. They look horrible. Never again!
My best friend i came in to get a pedicure and a manicure pedicure was fine until we got our nails done. Was very rushed and sloppy you can obviously tell he never did around my cuticles. My nails are paper thin, and a nail already fell off. Will NOT be returning.
Love the atmosphere! The people are very friendly! Would recommend anyone to go there
In the beginning I told the guy that I only had 35 dollars and to tell me if I asked for anything that would cost over that to tell me. He didn’t say anything to me the whole time. Then I went over to the girl for her to paint them and she Gave me gel polish without me asking which made it cost more and tried to say that it was my fault
Horrible!!! Don't waste your time or money. I went here last week for a full set. They charged me $50 because of the "length and shape". I asked for stiletto. I had globs of acrylic under my actual nails, they were crooked, different sizes, and they weren't stiletto, they were more almond shaped. I asked the woman twice to file the extra acrylic off, reshape them, and just to try to fix them. Even the nail polish was awful! She said it was impossible.
I could've cried. I immediately called another shop and paid more money just to make them look decent.
I have never experienced such horrible service in my life.
I love that they know who I am and can converse with them. Almost like I'm just hanging out. Love them, love the work they do!!!
Best nail salon in Berwick! Kevin is the guy to see there!
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K N Nails Info
Amenities
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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