Ramsey Beauty

+1 910-488-9868

3443 Ramsey St, Fayetteville, NC 28311 United States of America

Open Today: -

Quick Facts About Ramsey Beauty

Ramsey Beauty Place is a beauty store that receives a mix of positive and negative reviews from customers. To fully evaluate the strengths and weaknesses of the store, we will analyze the comments provided.

Starting with the strengths, several customers mention that the store has a great selection of products. This suggests that Ramsey Beauty Place offers a wide variety of beauty items that cater to different needs and preferences. Additionally, some customers praise the store's prices, stating that they provide great value for the products purchased. This indicates that Ramsey Beauty Place may offer competitive pricing, attracting customers who are looking for affordability.

Furthermore, multiple comments highlight the store's convenient location. This suggests that the store is easily accessible, making it convenient for customers to visit and shop. The convenience factor can play a crucial role in attracting customers, especially if the store is in a prime location or close to other popular retailers.

Another notable strength of Ramsey Beauty Place is the positive feedback regarding the friendly owners and staff. Customers who had a pleasant experience with the store mention the helpfulness and welcoming nature of the employees. This indicates that the store prioritizes good customer service and aims to create a positive and friendly shopping environment.

On the other hand, there are some clear weaknesses that emerge from the comments as well. One significant issue mentioned by a customer is a perceived racist policy. The customer claims that they were only allowed to try on two wigs without making a purchase, leading them to believe that this policy specifically targets African American customers. If this accusation is accurate, it presents a concerning weakness for the store, as it threatens to alienate a large portion of their clientele.

Another major weakness identified by customers is poor customer service. Complaints range from nonexistent customer service to rude and apathetic behavior from the staff. Customers mention instances of being ignored upon entry, lack of greetings, and unhelpful attitudes. These negative experiences can greatly impact the store's reputation and discourage potential customers from visiting or making purchases.

Additionally, a few customers comment on the low quality of products offered by Ramsey Beauty Place. They mention cheap and overstocked items, implying that the store may not prioritize maintaining high-quality products in their inventory. This weakness can result in dissatisfied customers who feel that they are not getting value for their money.

Lastly, there is a comment suggesting that the owners of Ramsey Beauty Place need to be more pleasant. While this criticism is not directly linked to the products or services offered by the store, it speaks to the overall atmosphere and experience customers have when interacting with the owners. Unpleasant interactions can create a negative impression and deter customers from returning.

In conclusion, Ramsey Beauty Place has strengths such as a great selection of products, competitive pricing, and a convenient location. Positive feedback also highlights friendly and helpful staff. However, weaknesses in the form of perceived racist policies, poor customer service, low-quality products, and unfriendly owners are significant concerns that can greatly impact the store's reputation and customer loyalty. Improving in these areas would be crucial for Ramsey Beauty Place to attract and retain customers.

Best TL Reviews

I went to the store and asked to try on wigs they said that I can only try on two wigs no more without buying some I think the store is racist and that they do this to the majority of their clientele which is black or African American I would suggest don't go to the store don't give them your money I know I will never stop there again

Great place friendly owners would recommend. Great prices freat selection. Conveniently located

Friendly and great service! I’d definitely shop there again! Thanks for great service of my beauty needs!

First and last visit, customer service was nonexistent. Product offerings were cheap and of low quality. No greeting upon entry from the woman standing by the door and the guy was absolutely silent while ringing up the person I was with, for a moment I thought perhaps he was mute, but not so - just rude and apathetic.

One lady watched me my entire visit. After I made my purchase another customer made a statement "I'm gonna get out of here before I catch a charge". I asked her if they were watching her and she said yes... the little lady had followed her around the entire store and never asked if she needed help finding anything. I went home and 2 hours later I opened one of my durags and it had a hole in it. I called the store and asked a lady if I could exchange it. She responded to me with a nasty disposition "Oh really, I'm going to have to see that and bring a reciept". She had not given me a receipt, but I just let it go for peace sakes. But I will NEVER visit again. I recommend that African Americans NEVER visit.

Love this place they are very helpful and always so welcoming. ????

The store was over stocked and when I asked for help gor a specific item I was told it can be found all over. If I knew exactly what I was looking for o think my experience would have been better ????

Have A lot of great stuff in that you ate not able to get elsewhere around town.

Owners need to be a little more pleasant though.