Hero image

Annie Nail & Spa

+1 520-761-9832
230 W Mariposa Rd # 8, Nogales, AZ 85621 United States of America
Open Today: 10:00 AM - 06:30 PM

Quick Facts About Annie Nail & Spa

Annie Nail & Spa Place is a nail salon that receives mixed reviews from its customers. To evaluate the strengths and weaknesses of the establishment, we will analyze the comments provided.
Starting with the positive feedback, one customer commends Annie Nail & Spa for their excellent work. They specifically mention the great job done on gel nail manicures and a pedicure, praising their cuticle and callous removal skills as well as the application of polish. This positive review suggests that the salon excels in providing high-quality nail services and leaves customers satisfied. Another customer adds that the salon is their go-to place for nail care, even though they live 30 minutes away. This indicates that Annie Nail & Spa has successfully attracted and retained loyal customers.
However, some comments highlight several weaknesses of the salon. One review describes a terrible experience, stating that the pedicure only lasted 10 minutes compared to the usual minimum of 30 minutes. The customer also criticizes the pedicurist's lack of knowledge and professionalism, noting their rude behavior and unclean work environment. This negative feedback suggests that Annie Nail & Spa lacks consistency in their services and professionalism, which could hinder customer satisfaction and deter potential customers.
Another comment from a customer who tried the salon while visiting from out of town is positive, praising the cleanliness, efficiency, and friendliness of the salon. This positive feedback suggests that Annie Nail & Spa can provide a pleasant and welcoming environment for customers, making them feel comfortable during their visit. This positive experience may attract more out-of-town customers to the salon.
Unfortunately, there are multiple negative comments regarding the salon's cleanliness and attention to customer's specific requests. One customer describes the salon as filthy, with nail dust everywhere and polish splatters on the sneeze plates. This suggests a lack of proper hygiene and cleanliness practices, which is a significant weakness. Another customer complains that the salon didn't pay attention to their specific directions and even burned them with the file. These instances of poor attention to detail and customer care further indicate a weakness in the salon's customer service and commitment to client satisfaction.
Another weakness that is highlighted in a comment is the gel pedicure not lasting even two days. The customer expressed disappointment in paying a high price for such a short-lived result. This suggests that the salon might have issues with the quality of their products and services, which could affect customer satisfaction and trust.
Another negative comment points out a lack of professionalism and rudeness. One customer narrates an incident where the salon staff laughed at their girlfriend's red face after a waxing and demonstrated a rude attitude towards customers in general. This behavior is detrimental to the salon's reputation and customer satisfaction.
Lastly, a customer expresses their dissatisfaction with the overall service provided by the salon. They mention sloppy work, nail polish spilling onto cuticles, and a dirty environment. This could indicate a lack of attention to detail and a failure to maintain cleanliness and hygiene in the salon. Additionally, the customer mentions poor customer service and a desire for more options in the town.
In conclusion, Annie Nail & Spa Place displays some strengths such as providing excellent nail services and attracting loyal customers. However, there are several weaknesses that need to be addressed. These weaknesses include inconsistency in service quality, unclean work environment, lack of attention to customer requests, short-lasting results, rudeness, and poor customer service. Addressing these weaknesses can greatly improve the salon's reputation and customer satisfaction.


Best TL Reviews

They do a great job. I’ve had two gel nail manicures and a pedicure and they were both spot on. They do a great job removing callous and cuticles and the polish application is excelllent. I live 30 minutes away and will continue going here to get my nails done. I’ve found my spot. ????
Terrible experiencia en este lugar. Mi pedicure duro 10 minutos cuando usualmente ese trabajo tarda mínimo 30 minutos. La “pedicurista” no sabía lo que estaba haciendo y yo tratando de explicarle como quería las uñas todavía me dijo “háztelas tu.” Súper grosera, nada profesionales y cochinas pues se nota que no limpian la silla y tina de pedicure.
Being from out of town, I didn’t know where to go. I took a chance on this nail salon, and I’m glad I did! Clean, efficient and friendly! Thank you to the young lady who gave me a great manicure! Wish I could take you to PA with me for my next manicure ????
This place is filthy. There is nail dust everywhere all over the work stations, stuck in the fans and polish splatters on the sneeze plates between the customer and the nail tech. Service is fast but attention to specific directions from the customer is non existent. The tech didn't seem to care that she was burning me with the file and Its cash only too.
Over all this was the worst place I've gotten a fill EVER.
Gel Pedicure didn’t even last two days. Went back to get it done and it fell right off after I took a shower that night. ???? Then the lady was just staring at me when I gave her the tip like if I had to give her more. Paid almost 80 dollars for trash. Go to Mexico ladies :)
Don't come here.. my girlfriend got her face waxed, her face looked red, and apparently the lady had never seen that before and burst out laughing TWICE... both in private, and in the storefront in front of all the costumers when she paid. From my own brief experience, the place is very humid and smells terribly. Very rude, they don't acknowledge you when you enter.
Worst place ever ... Nail polish didn't even last 24 hours.. Nail lady made me bleed so bad and didn't even sterilize the equipment used. Went the following day to show then polos polish chipped off on every finger .. They didn't care at all .. Said no refunds.. And no where is is it posted,no refunds... Very rude people who work there... And I tokd her she should pay more attention to doing my nails but she was watching a movie on her phone while doing my nails. ..they don't deserve not even 1,star.
I’m done with trying to give this place my business. Every time I go I leave disappointed with my service that I feel like I totally over paid for. Nail polish all over my cuticles, sloppy work. The place is so dirty I’m surprised that they are even still open and haven’t been shut down. Customer service is pretty bad as well. Wish we had more options in this town but I think I’ll just stick to getting my nails done when I go up to Tucson.

Annie Nail & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:30 PM
Tuesday 10:00 AM - 06:30 PM
Wednesday 10:00 AM - 06:30 PM
Thursday 10:00 AM - 06:30 PM
Friday 10:00 AM - 06:30 PM
Saturday 10:00 AM - 06:30 PM
Sunday Closed

How to go there

Location