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Xtreme Cuts

+1 708-233-6064
7209 W 103rd St, Palos Hills, IL 60465 United States of America
Open Today: 10:00 AM - 09:00 PM

Quick Facts About Xtreme Cuts

Xtreme Cuts has received a mix of positive and negative reviews, highlighting both its strengths and weaknesses. In this analysis, we will discuss the main points mentioned in the comments to provide a comprehensive understanding of the strengths and weaknesses of Xtreme Cuts.
Starting with the strengths, several customers praised the cleanliness of the barbershop. One comment specifically mentioned that it was a nice and clean barbershop, which is an important factor for customers when choosing a cutting establishment. Maintaining hygiene standards helps create a comfortable and professional atmosphere for customers.
Another strength highlighted by multiple customers is the friendly and communicative staff. One reviewer mentioned that it was a great place to get your boys and husband together, highlighting the welcoming environment of Xtreme Cuts. This is an important factor for customers, particularly families, as it ensures a positive experience during their visit.
Furthermore, the quality of the haircuts was mentioned in a few positive comments. One customer mentioned how they have been coming to Xtreme Cuts since childhood and highly recommend it to others. Consistently providing high-quality haircuts helps build trust and loyalty among customers.
Additionally, one customer appreciated the professionalism of the barbers. They mentioned that the barber was on time, professional, and delivered a good-quality haircut. Having punctual and professional barbers helps customers feel valued and builds their confidence in the establishment.
Now, moving on to the weaknesses, several customers expressed their dissatisfaction with the pricing and value for money. One comment mentioned that the cost for a haircut and line up had increased to $35, which is much higher than the $20 they were used to paying for a similar service. This price increase, without a perceived improvement in the quality of the haircut, suggests that Xtreme Cuts may be overcharging its customers, negatively impacting their perception of the establishment.
A common theme among the negative reviews is the poor customer service. One customer mentioned that the barber did not even smile or ask for feedback, giving the impression that they were disinterested in providing a satisfactory experience. This poor customer service can lead to dissatisfaction and drive customers away from Xtreme Cuts.
Additionally, another customer shared their negative experience, explaining that the barber acted as if he were superior and had a cheap attitude. This arrogance and lack of professionalism can create a negative atmosphere in the shop, making customers feel unwelcome and unimportant.
Furthermore, in one comment, a customer expressed their disappointment when the barber refused to rectify a poorly done job on their hair and beard. This unprofessional behavior further highlights the inconsistency in service quality at Xtreme Cuts, negatively impacting customer satisfaction.
Finally, one customer commented on a barber's personal interest in soccer, which did not align with their own preferences. Although this comment is not directly related to the quality of the haircuts or the overall experience at Xtreme Cuts, it is worth mentioning that personal biases or differences in interests can impact the overall customer experience.
In conclusion, the strengths of Xtreme Cuts include its cleanliness, friendly staff, and positive reviews regarding the quality and professionalism of the haircuts. However, there are notable weaknesses, including higher pricing without perceived improvements, poor customer service, inconsistencies in the quality of the haircuts, and unprofessional behavior from some barbers. These weaknesses impact customer satisfaction and may result in the loss of loyal customers. Xtreme Cuts should address these weaknesses by reevaluating its pricing strategy, improving customer service training for its staff, and ensuring consistency in the quality of haircuts provided. By addressing these issues, Xtreme Cuts can improve its overall reputation and customer satisfaction.


Best TL Reviews

$35 for a haircut and line up that looks like a child did it. This combo has always cost $20 for at least the last year. I also tipped him $5 out of principle not that he was deserving of it.
My father and I have been driving 2hrs (1hr each way) to get our hair cut at this particular barber shop. My father told me his last experience here was horrible as well. It seems like some of the barbers are getting older and maybe feeling too good for the job. The owner should seriously reevaluate his hiring process. Needless to say we will not be returning.
Edit: I also mentioned to him that it is my little brother’s wedding tomorrow and didn’t want to look bad.
The guy who did me a haircut and trim not evening smiling or asking if I have any comments. Like leave me your head and I will take care. he looked like he just killed somebody out there and came back to do his awful job. He feel like he is too good for the job plus he is kinda talking from his nose to his colleagues. Awful experience and not too clean store. what I saw is someone act like he is the centre of the universe. Fake ego problem and cheap attitude. Worst experience ever.
I am highly recommend for the service. Nice ????????????????????????????????????????
Great place to get your boys and your hubby together, really nice and clean barbershop with great communication check them out. You will not regret it!
Been coming to ricos since i was a little kid along with most of my family i highly recommend you and your family come here as well best barber shop around town
Amazing hair cut, good quality, on time and very professional. The barber had big eyes though and he kept making strong eye contact, nice dude though.
To day 02/03/20 First time I came to this location for haircut the guy who is cut my hair I forgot his name but he’s was very unprofessional. I told him hey you didn’t did good job fix my hair and my beard bro he said he said or I don’t have time I have go home my wife calling me bla bla bla. I don’t recommend any one.
All these guys can cut hair real good, very friendly staff.... Ahmed is my guy... the only knock on him is he's a Madrista... GO BARÇA

Xtreme Cuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 09:00 PM
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 10:00 AM - 09:00 PM
Saturday 10:00 AM - 09:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location