Quick Facts About VIP Nails
VIP Nails place, based on the comments provided, shows both strengths and weaknesses. Here is a detailed analysis:
Strengths:
1. Excellent nail service: Multiple commenters praise the quality of the nail service provided at VIP Nails. Customers highlight that the staff does an incredible job, and they've never had better nails before. This demonstrates the skill and expertise of the technicians, gaining their trust and loyalty.
2. Affordable pricing: Multiple comments mention that VIP Nails charges less than other fancy nail salons in the area while providing a better job. This highlights their competitive pricing, attracting customers who are looking for quality service at reasonable prices.
3. Accommodating and friendly staff: Customers appreciate the warm and welcoming nature of the employees at VIP Nails. They are accommodating, patient, and make customers feel comfortable. The staff is also complimented on their ability to maintain a friendly atmosphere, making the overall experience enjoyable.
4. Hidden gem: One customer mentions that VIP Nails is a hidden gem. This suggests that the nail salon stands out from competitors and offers a unique experience that customers appreciate. This positive word-of-mouth can attract new customers looking for a special and memorable experience.
Weaknesses:
1. Public health concerns: One customer expresses serious concerns about the lack of COVID-19 safety measures at VIP Nails. They observed customers and staff removing masks and not following proper protocols. This raises doubts about the salon's commitment to public health and safety, potentially deterring customers who prioritize safety during the pandemic.
2. Inconsistent quality: While some customers praise the quality of the nail service, one commenter mentions that their acrylic nails broke only two weeks after getting them done. This inconsistency in quality raises doubts about the salon's attention to detail and consistency in providing long-lasting nail treatments.
3. Limited color options: One commenter suggests that VIP Nails could improve by offering fresher and more varied color options. Providing a diverse range of colors can enhance the customer experience and cater to different preferences and trends.
In summary, VIP Nails place has several strengths, including excellent nail services, affordable pricing, accommodating staff, and being considered a hidden gem. However, there are also weaknesses, such as concerns regarding public health measures, inconsistent quality, and limited color options. Addressing the weaknesses can help VIP Nails further improve and attract more customers who value safety, consist quality, and a wider range of options.
Best TL Reviews
I came for the first time and saw rose. I was a little annoying and picky but she was so nice about it. She does an incredible job. I’ve never had better nails in my life. And she charged much less than the super fancy places like happy nails Middleton and studio Z yet does a better job. It’s a very nice little place and I loved every part of it.
Tiny is the best. She always accommodates me to be so comfortable. She always slays my nails and toes and does whatever I ask for. Love this place been coming here 5 years now and will NOT go anywhere else in Madison
This place is a hidden gem! The employees are so warm and welcoming! I went there with three of my friends and we had the best time chatting between us and the staff while they did our manicures. They were very thorough, detail oriented, and made sure we were happy with the final result before we left. Pricing is also very reasonable. We made an appointment ahead of time which is recommended.
Absolutely amazed by how beautiful my nails turned out ! Such an amazing staff ! Had me laughing the entire time ! Grest atmosphere! Definitely my new nail shop from here on out!
Love love love this nail salon! everyone is so welcoming and kind, great service and friendly atmosphere , my daughter and I are so happy to find this gem.
I really wanted to like this place, but there are a number of factors in play for me to give such a low rating. In order of importance:
1) Public Health. I am used to going to VN Nails which has ubiquitous masking, plexiglass, free hand sani, and temperature checks. I know this is a high bar and I should have asked VIP when I called them what preventative measures they are taking; I should not have assumed it would be this high.
VIP nails is a family business and I like this, however, no less than 10 minutes after entering one of the family members returned with lunch. Around me everyone (except my technician) began removing masks and walking around me as they prepared to eat. At this point, I felt like a trapped animal. I didn't want to leave in the middle of the service but it is inarguable that unmasked people roaming inside was going to create a risk to me. I politely mentioned to my technician at the earliest stopping point that I live with someone who is vulnerable, and that the masklessness worried me. She asked the members of the family to remask and take the food to the back. I appreciated this and felt better.
Once they returned from eating though, three people remained inside watching a movie with their masks pulled down to their nose. At this point my acrylic nails were being painted and I felt both trapped and a nuisance to have to bother this family to follow basic public safety protocol to wear the masks as intended.
This lassiez-faire attitude toward masks indicates to me that likely before I arrived, this kind of mask wearing was the norm. I was probably sitting in air with particulates from the people around me as they are unlikely to observe masking when customers are not present or bothered. Unfortunately, this is a deal breaker for me as public health and safety comes first. I was tempted to call the local enforcement authorities about my experience, but decided not to because I could tell it is family-run and I know small business is struggling.
2) The actual nail service. I got an acrylic fill with gel and an add on. The selection of colors and add-ons is impressive, and had it not been for point #1 (public health concerns), this place would likely have become my favorite place to go because of the selection. The service was done adequately, but my nails were not fully filed to smooth edges and so I did some clean up when I got home, which was annoying. Overall, however, the shape, color, and quality seemed good.
UPDATE: 2 weeks later and three acrylics had broken. I have never experienced this kind of breakage before. I feel the quality was lacking in the end.
3) Location. This is really close to my house and the Pick N Save with lots of parking. Again, such a shame that masking isn't taken seriously because it is way more convenient for me than my regular salon.
Overall, it was a bad experience marred by concerns about hurting my family. Had there been more complete mask compliance, my rating would me 4 stars (since I did have to do a touch-up when I got home). I may have not needed a touch-up if I had examined my nails as I usually do before leaving, but again I was stressed out about the environment. Once this pandemic is over I would consider giving it another shot, but until there are indications that public health and mask compliance is taken seriously I sadly will not be returning, no matter the selection or how convenient it would be.
I ABSOLUTELY LOVE THEM! They're always kind, patient and do a beautiful job. Their experience really shows in their work. Rose and Mai are both amazing. I'll never go anywhere else.
They fit me in last minute after I called three places that couldn’t. Pleasant conversation, friendly people and quick service. Loved the reminder to put my jacket on first, and only wish they had some fresher color options. Super inexpensive
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VIP Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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