Quick Facts About Green Oaks Apartments
Green Oaks Apartments is a place that has received mixed reviews from its residents. While some tenants have had positive experiences, appreciating the location, updated apartments, and helpful staff, others have encountered numerous issues, including poor maintenance, unprofessional behavior from staff, and noise problems.
One of the strengths of Green Oaks Apartments, as mentioned by a satisfied tenant, is its location. The complex is situated in a convenient area, close to major highways and great schools. This makes it an attractive option for families looking for easy access to transportation and quality education. Additionally, the area is described as quiet, providing a peaceful living environment.
Another strength highlighted by a long-term tenant is the responsiveness of the management and staff. They claim that work orders are handled in a timely manner and repairs are promptly addressed. This is crucial for residents who expect maintenance issues to be resolved efficiently and effectively. Additionally, the staff is described as professional and courteous, willing to go the extra mile to ensure resident satisfaction.
The updated apartments are mentioned as a positive aspect of Green Oaks Apartments. Tenants appreciate that the units have been modernized, offering a more comfortable and visually appealing living space. This can be particularly appealing to those who are looking for a contemporary aesthetic and modern amenities.
Community events and a sense of togetherness are also mentioned as positive aspects of Green Oaks Apartments. According to one tenant, the complex holds special events for residents, fostering a sense of community and providing opportunities for neighbors to get to know one another. These events can contribute to a positive living experience and a welcoming atmosphere.
Despite these positive aspects, there are several weaknesses voiced by dissatisfied tenants. The most common complaint is the poor maintenance services. Tenants have reported issues such as bug infestations, uncleaned apartments upon move-in, and difficulty in getting maintenance requests resolved. Some have also mentioned language barriers with maintenance staff, hindering effective communication.
Unprofessional and disrespectful behavior from the office staff is another concern raised by dissatisfied tenants. They claim that office staff members have been rude, unresponsive, and even cursed at residents. This type of behavior can create a hostile living environment and result in negative experiences for tenants.
Noise problems are also mentioned as a weakness of Green Oaks Apartments. Thin walls make it easy for residents to hear their neighbors, compromising privacy and causing disturbance. This can be particularly problematic with noise from music or intimate activities. Additionally, some tenants complain about insufficient salting of walkways and parking lots during snowy weather, making it difficult to navigate safely.
Lastly, there are complaints regarding the handling of security deposits. Multiple tenants claim that they did not receive their security deposits back, leaving them without the expected financial reimbursement. This can be financially burdensome for tenants, causing unnecessary stress and frustration.
In conclusion, Green Oaks Apartments has both strengths and weaknesses. While some tenants appreciate the location, updated apartments, and helpful staff, others have encountered issues with maintenance, unprofessional behavior, noise problems, and the handling of security deposits. It is important for prospective tenants to carefully consider these factors before making a decision to rent at Green Oaks Apartments.
Best TL Reviews
My experience at Green Oaks sucks. Been there 4 years never missed a rent payment they don’t fix nothing when needed they don’t care nothing about your family They all in that office talk to you like you trash does things in an illegal manner. I would not recommend no one waste there money renting there. They’ll say one thing then it’s another. They there in the office curse at you talk down to you they don’t know how to talk to you so they did me a favor pet friendly there not. They dont specified anything on nothing and they don’t give you your security deposit back and leave you out on the streets with 2 young kids without any warnings 5 days they give you I would recommend no one rent from them.
This place is absolute garbage I definitely would not move here unless you plan on having rent increases every single year if you want to get fined $500 for putting window stickers during holiday seasons, lying to other rental properties saying you don’t do this and that when you have proof that states otherwise Green oaks will lie and give you a bad reference so that you can’t go to another place the staff here everyone there is straight garbage. Been here two years and regret all of it.
Moved in the apartment wasn’t cleaned properly. They didn’t clean the carpet. The carpet still had pet hair in it. Walls had hand prints on it. They painted over hair. Can’t control the heat either you’re melting or freezing. Been sharing my apartment with bugs since I moved in. Maintenance barely understand English so they barely know you’re talking about that need to be fixed. Walls so thin you can hear others talking and doing the nasty. Just happy my kids room is in the middle and not next to the neighbors wall cause they would hear everything. They’ll come tell you your music too loud but can’t even tell you when they’re going to turn the water off. Then when it comes back on it’s yellow. Oh and forget going anywhere when it has snowed because they barely salt the walkways or parking lots. Just don’t waste your money! Rent too much for all these problems.
Ive been a Tenant for 5yrs & Never had a Problem. Great Staffing, Secure Area, Upgraded Apartments, 24 hour Maintenance.
I want to take the time out to post here about my experience here in Green Oaks. I have been here for 6 years now and moved in when I got divorced. It took some time to get in because there were steps that were followed and now I see. The area here is quiet, very convenient to major highways and great schools. Denise and Tamekia will take that extra step to make sure things are getting done when work orders are out in. We all know everything isn’t going to be perfect and things will break but the time to get these things fix is done in a timely matter and I haven’t had any complaints with repairs. I do know they make sure their residents are happy by taking that extra step if needed. All the units has been updated to the modern look. I’m very please living here as I just signed my lease again.
This is the second time I have lived at these apartment complexes. The first time I lived here was for 3 years and they gave me my security deposit back in full. Green oaks is the only place I have lived that did give me my security deposit back. I have lived here this time for almost 9 years and this has been the best apartment complexes that I have ever lived at. One of the reasons I chose to live here was the 24 hour maintenance. Anytime my apartment needed something fixed or replacing, everything was done in a efficient and timely manner. When our refrigerator did not work they came out to my apartment within’ The hour to fix it. When the heat did not work they fixed it that night. Anything that was not received, or overlooked on janitors lists of work orders. Or whatever the case may have been and two days passed, when I spoke with the manager she had it taken care of right away and it was followed through. Which only happened ( twice) in the nine years. I have no complaints and you get a lot for your money’s worth. They also, promote “ community” togetherness as private residency by holding special community events here for all of the residents and hold special doing for the children. We get to know our neighbors and are appreciated here at green oaks as residence. When you have any problems that arise or to address, even suggestions they are always willing to listen and work with you. They have rules to ensure the property stays clean and kept up. They do remodel and modernize the complexes and made a lot of new additions on the property. I would recommend living at green oaks to anyone who is wanting an apartment.
Please don't waste your time or money trying to rent here! I followed all the necessary steps and heard nothing from the Green Oaks apartments for a month no contact ,once they took my money, I contacted them and was the background check could take up to 15 day but it had already been 20 days and no one reached out and when I called about the deposit the whole staff was rude and unprofessional, I mean were talking about a hundred dollars ,I can only imagine what they'll do if you have any real issues! Stay away from this complex!
Green Oaks, is a very nice, living community, in a great location of, Palos Hills. I’ve have lived here, over some time now. Management, and office personnel, have always been, very professional, and courteous, and also respectful, to my needs, as well, as last minute needs, (emergency repairs, and so on). My building is usually clean, and was recently remodeled, and updated. I’ve always had good ,respectable neighbors, Which is something hard to find, anytime you move some place new. I checked a few, different living communities in the area, before picking this one, and I will continue to refer, Green Oaks, to anyone looking for, a quiet ,affordable ,suburban living experience.
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