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World Nails

+1 251-679-8868
620 Saraland Blvd S C, Saraland, AL 36571 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About World Nails

World Nails Place has received several positive comments highlighting their great customer service, attention to detail, and quality work. These strengths contribute to their reputation as a go-to place for nails, eyebrows, and lash extensions. However, there are also a few negative comments about their service, pricing, and deceptive practices. These weaknesses should be taken into consideration when evaluating the overall strengths and weaknesses of World Nails Place.
One of the major strengths of World Nails Place is their customer service. Multiple comments commend Lee and Holly for their exceptional work and service. They take their time to ensure that customers are fully satisfied and make the experience about the customers. This personal touch and dedication to customer satisfaction contribute to a positive customer experience and create loyal customers.
In addition to customer service, the quality of work at World Nails Place is also highly praised. Customers mention that they got the exact nails they wanted and were happy with the final result. The watermelon nails comment specifically praises Lee and Holly for their wonderful job. This indicates that the nail technicians are skilled and able to deliver on customers' specific requests, contributing to customer satisfaction and loyalty.
World Nails Place also offers a range of services beyond nails, such as eyebrow slaying and lash extensions. The comment mentioning Holly's skill in slaying eyebrows and creating beautiful lash extensions highlights these additional services and how they also contribute to customer satisfaction. This diversification of services helps World Nails Place cater to a wider range of customers and potentially increase revenue.
One of the comments explicitly mentions that World Nails Place is the only nail salon the customer wants to go to. This demonstrates the loyalty and trust that some customers have in the salon. This loyalty is likely a result of the positive customer interactions, quality work, and personalized service provided by Lee and Holly.
However, there are also several negative comments that need to be considered when evaluating the strengths and weaknesses of World Nails Place. One comment describes a poor experience where the customer's nails were not cleaned prior to their appointment, leading to a negative first impression. Additionally, the nail technician did not follow the customer's desired specifications and charged them a higher price for unsatisfactory results. This negative experience highlights potential weaknesses in attention to cleanliness and communication within the salon.
Another comment describes a deceptive practice where the customer's 17-year-old cousin was tricked into getting gel polish without their consent. The customer felt deceived and overcharged and believed that the final result did not live up to their expectations. This incident raises concerns about transparency and honesty in the salon's practices, potentially affecting customer trust and satisfaction.
Finally, there is a negative comment comparing World Nails Place to another salon. The customer describes their experience as "horrible" and states that their nails were done poorly. This comment raises concerns about the consistency of service quality and suggests that World Nails Place may not always deliver on the promise of the "real deal."
In conclusion, World Nails Place has several strengths that contribute to their positive reputation, such as great customer service, quality work, and diversification of services. However, there are also weaknesses in terms of cleanliness, communication, and potentially deceptive practices. These weaknesses should be addressed to ensure consistent customer satisfaction and maintain a positive reputation.


Best TL Reviews

Great customer service and got the exact nails I wanted
Lee and Holly are quite service oriented . They do exceptional work take their time and make the experience about you.
Watermelon nails!!! They’re so cute and exactly what I wanted! Thank you Lee and Holly! Y’all did such a wonderful job!
World nails is a great go to place! Holly takes her time to make sure you are fully satisfied with your nails, and toes. She also slayed my eye brows!!! And my friend goes to her to get her lash extensions and they always look amazing and last!
We love World Nails. Holly and Lee are the best. They are always so kind and take their time to do a good job. This is the only nail salon I want to go to!
I got there right when they opened, I walked in they asked what I wanted I said I wanted gel French tip. I sat down and I was the first person there. There were still other people’s nails on the table from the day before they didn’t clean up. Also, she started cutting down my natural nails and putting tips on and then preceded to put acrylic on my nails when I did not ask for it. They look horrible. Gel is $25 with French tip. She charged me $40 and they look horrible!
My 17 year old cousin went to get her nails cut down and polished for graduation. The guy there named Thomas tricked her into getting gel polish which she had not requested. While looking through the colors on the wall, he decided to go into his stash in the back never informing us that it was gel polish he was retrieving. They offered the same exact color in regular polish as with gel. So when he pulled it out and asked if we like the color, we said yes. We had no idea he was switching it to gel polish when as I said we were looking at the regular polishes on the wall. He charged us $40 to cut down and polish her nails. I feel that that was a great deception and the nails did not even look as well as the ones she came in with initially. Be careful and ask many many questions; do not let them overcharge you.
Horrible service. They did my acrylic nails so bad you couldn’t see the fill in not worth $50. Not a clean set up… Go to world nails for the real deal!!

World Nails Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location