Quick Facts About Revel Eight Salon & Spa
Revel Eight Salon & Spa is a popular place with a mix of positive and negative reviews. By analyzing the comments provided, we can identify the strengths and weaknesses of the salon.
Strengths:
1. Skilled Stylists: Multiple comments praise the skill and talent of the stylists, particularly Allexus and Sarah Aldridge. Customers mention that they listen to their preferences, offer suggestions, and deliver fantastic results.
2. Excellent Customer Service: The staff at Revel Eight Salon & Spa are described as accommodating, helpful, and friendly. Customers appreciate the welcoming atmosphere and the attentive service provided by the stylists.
3. Creative Styling: The salon is recognized for its creative styling options. The stylists are known for their abilities to create vibrant colors, do blonding, and achieve unique styles. This suggests that the salon is capable of catering to different hair preferences and achieving diverse looks.
4. Clean and Safe Environment: One customer specifically mentions that the salon kept the place clean and ensured that everyone wore masks. This indicates that the salon is prioritizing cleanliness and taking necessary safety precautions, which is especially important in the current pandemic.
5. Hair Extensions: Sarah Aldridge is highlighted for her expertise in hair extensions. The customer praises her for achieving a natural look and maintaining the overall health of their hair. This indicates that the salon excels in providing high-quality hair extension services.
Weaknesses:
1. Lack of Communication and Follow-Up: A negative comment highlights a lack of communication and follow-up from the salon. The customer's daughter had a negative experience where she was wrongly told she had lice, leading to an incomplete hairstyle and unsatisfactory results. The salon's failure to rectify the situation and lack of contact demonstrates a weakness in communication and customer service.
2. Lack of Education and Training: The mentioned incident of misidentifying lice versus dandruff raises concerns about the stylists' knowledge and training. This customer suggests that the salon needs to have better-trained stylists who are educated on the difference between lice and dandruff. This comments indicates a potential weakness in the salon's training and education program for its stylists.
3. Scheduling and Appointment Delays: Although not a major issue, one customer mentions that their appointment was pushed back, causing a delay. While this might not be a common occurrence, it suggests a weakness in the salon's ability to manage and adhere to the scheduled appointments.
In conclusion, Revel Eight Salon & Spa has several strengths that include skilled stylists, excellent customer service, creative styling options, a clean environment, and expertise in hair extensions. However, the salon also has weaknesses in terms of communication and follow-up, a potential lack of education and training, and occasional scheduling issues. Despite the weaknesses, the overall positive feedback and experiences highlight the salon's strengths and suggest that Revel Eight Salon & Spa is a reputable and popular place for hair services.
Best TL Reviews
Allexus has been cutting my hair for a couple of months now. She is absolutely WONDERFUL!! She really listens to what you want, and she also tells you what she thinks would look good too! Overall 11/10, wouldn’t want to go to anyone else!
Allexus has been doing my hair for almost a year and always does FANTASTIC every time she does! I can trust her to just do whatever she wants and it always comes out great. She is great at doing vibrant colors and a pro at blonding! Couldn’t recommend her enough.???????? & the Revel Salon is amazing!
You get top notch service at Revel 8. The staff are always more than accommodating and helpful. All the stylists are very creative and the owner is a savvy businesswoman making great strides in a short time.
I highly recommend Revel 8 and it's a fun place to go.
This was my first time at the salon and the inside is just so welcoming and beautiful. My hairstylist is Allexus and she is absolutely wonderful. She listens to what you’re looking for and is willing to make suggestions to make sure you’re getting what you’re wanting. She’s easy to chat with and makes getting your haircut fun. I’d highly recommend the salon and Allexus!
I highly recommend you stay away from this salon! The stylist Kila was supposed to do my daughter's hair. She had a photo shoot the next day with her brand new baby and was looking forward to having her hair done for it. Kila stopped mid-way through foiling her hair and told my daughter she had lice and that she had to stop the service and she had to leave! My daughter was shocked and horrified. She left and went to have her head checked by a local lice clinic with trained medical professionals only to be told that she had NO SIGNS of lice at all and only dandruff flakes. The clinic was appalled that they told her she had lice. My daughter was left with orange hair in the back of her head since the stylist said she had to wash out the bleach prior to completing the service and it having time to process fully. After calling the salon and trying to give them the chance to make it right and fix her hair they did nothing at all and never called her back!! They took NO ownership of the situation at all! Profession hair stylists should know the difference between lice and dandruff!! I would avoid this place at all cost if you don't want your service to be stopped, told you have lice when you only have dandruff, and left with orange hair!!! They need to have better trained stylists who are educated in the difference between head lice and dandruff. Nobody should be embarrassed like that! And a professional salon should be able to admit the mistake and want to make it right!
Allexus has been cutting my hair for a while now and is ALWAYS fantastic! She listens to what I want and is excellent with color. She gives me the red velvet hair of my dreams!
I started going to Sarah Aldridge a little over a year ago when I lived in OKC & instantly became obsessed with the way she colors my hair & does my extensions. Sarah makes my hair look so natural & really cares about the overall health of my natural hair. Below I attached a before & after picture of my natural hair (without extensions) from the day before I started going to Sarah vs now. My natural hair has grown tremendously! Sarah keeps the integrity of my hair so healthy by the way she colors it & by the way she installs my extensions. I have worn literally every kind of extension since I was 15 & now at 25 I have never been more pleased & absolutely in love with Sarah’s method of doing extensions. She is an extension QUEEN! I now live in Texas & still drive over 4 hours to go see her for all of my hair appointments. Not only does she do an amazing job when it comes to my hair but she is also one of the most kind hearted people that I know! I 10000% recommend Sarah.
I called and scheduled an appointment. They called back and pushed the appointment back. Not a big deal as I had time. I let them know I hadn't had my hair cut in years and I was nervous. I don't remember my stylist name, but she was very friendly and quickly put me at ease. I showed her some photos of styles I was thinking of and she helped me decide how I wanted it cut. I felt like she was very attentive to my needs. She communicated with me very well during the process. I think she did a great job. I got lots of compliments on my new hair cut. I live in Texas in a smaller town and I am only home in the weekends, so I was having difficulty finding a place to get my hair cut. I was coming up to see my parents and children in OKC and found this place on yelp. I was not disappointed. They kept the place clean and we all wore masks. I will try to come up regularly to see my children and schedule an appointment with the same stylist. Hopefully it won't take near a long next time.
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Revel Eight Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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