Quick Facts About Jade's Nails
Jade's Nails place has a number of strengths and weaknesses based on the comments provided.
Strengths:
1. Quality Service: Multiple customers mention that they had a positive experience with the service at Jade's Nails. Ms. Kim, in particular, is highlighted for doing an amazing job with pedicure and dipping powder/gel efficiently. Ann is also praised as the best nail technician.
2. Positive Customer Reviews: Many customers express satisfaction with their experience at Jade's Nails. They appreciate the professionalism, clean environment, adherence to safety requirements, and the fact that the technicians are patient and ensure customer satisfaction.
3. Competitive Prices: Multiple comments mention that the prices at Jade's Nails are good. This is considered a strength as customers value affordability while still receiving quality service.
4. Polite and Clean Environment: Some customers mention that the establishment is clean and that the technicians are polite. This positive atmosphere is important for a relaxing and enjoyable experience.
Weaknesses:
1. Rude Staff: One customer had a negative experience with a woman at the front desk who was described as rude and having an attitude. This could deter potential customers and negatively impact the overall experience.
2. Long Wait Times: Two customers complain about having to wait for a long time even after making an appointment. This indicates poor time management and could be a significant weakness, as customers value efficiency and prompt service.
3. Inconsistent Service: While some customers praise the work done at Jade's Nails, others express disappointment. One customer mentions that they were cut during the service, to the point of bleeding, which is unacceptable. Others mention the lack of certain amenities, such as warm water in the pedicure tub and no massage. Inconsistent service can lead to dissatisfaction and loss of trust in the establishment.
4. Limited Staff: One customer points out that the nail salon only had two workers present, which may not be sufficient to handle the volume of customers effectively. This may contribute to longer wait times and slower service.
5. Customer Service: One customer criticizes the overall customer service, attributing it to the rude behavior of a fellow customer. It suggests that the salon is not managing customer interactions effectively and highlights the importance of addressing and managing customer dissatisfaction.
In conclusion, based on the comments provided, Jade's Nails place has strengths in terms of quality service, positive customer reviews, competitive prices, and a polite and clean environment. However, there are also weaknesses related to rude staff, long wait times, inconsistent service, limited staff, and customer service. Addressing these weaknesses and improving service efficiency and customer interactions can help enhance the overall customer experience at Jade's Nails.
Best TL Reviews
After reading couple reviews, I decided to come here to try it out myself! I believe this will be my new go-to when im in the area.
I was a walk-in and Ms. Kim did an amazing job with my pedicure & dipping powder/gel so efficiently. I’ll definitely be returning!!! ????
Never again will I come here, rude woman at the desk to the left when u come into their business! I called to check to see if they do nail designs and I was told yes, but when I got there the woman said to me with an
attitude what nail design would u like, I said I’m not sure just yet but is looking now! She started my nails and said she have an appt in 30min, we’ll if that’s the case I told her never mind because I knew she will be taking an hour to do a full set, I left and will not be coming back
Everytime I go here I come out happy with my nails ask for Kim she is really I only let her touch my nails. I do recommend this place.
I don’t understand the good reviews on this place. This was my second time coming here and both times I had to wait almost an hour even after calling ahead for an appointment. They also cut me both times, the first time to the point I was bleeding and had to ask for them to spray alcohol on the wound. The pedi water was barely warm and they didn’t even put any soap in it. They didn’t ask me what type of pedicure I wanted and there wasn’t ANY massage! The sad part is I was going to get the VIP pedicure but since I had to wait so long and no one even asked, I decided it wasn’t worth it. I will not be coming back here.
Beautiful work with my nails. Very professional and clean environment. Always on time with the appointments and respects all the requirements of safety and distance for covid.
Strongly recommend ????
Got a face wax. Totally fine, the girl did it fast and my face isn't red all day so that's good. Clean and polite. There was one lady there that was getting a pedicure and was super rude to the workers demanding that she get her toes done as soon as possible and how she has had to wait and blah blah blah. Lady, you are getting a pedicure. My waxing takes 2 minutes. Sit there, relax in your massage chair and soak your feet. A pedicure is a relaxing thing, not a "I have a meeting in 30 minutes" kind of thing to do. What were you thinking?? Rude. They were working as fast as they could with the other customers. Being there were only TWO workers and aside from me and this lady there was only one other woman there was getting a manicure. Someone just had their panties in a knot and wedged up their butt so high they couldn't be patient and relax. Wow. And people wonder why customer service sucks now a days.
Ann is the best! I have been going to her for several years and I highly recommend her
Such an amazing place to get nails done. Prices are great and service is the best. They technicians are so patient and make sure they do a wonderful job and that the customer walks out satisfied.
Place Pictures
Jade's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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