Quick Facts About Sakura Nails & Spa
Sakura Nails & Spa appears to have several strengths based on the comments from customers. One major strength is the excellent customer service provided by the staff. Many customers mention feeling welcomed, comfortable, and well taken care of during their visits. The staff is described as friendly, kind, and attentive, which creates a positive and inviting atmosphere in the salon. The comment about the staff calling and reminding a customer to come in for a fix shows their commitment to ensuring customer satisfaction.
The salon is also praised for its cleanliness and well-maintained appearance. Customers appreciate the fact that the place is kept clean and has an open feel to it. This cleanliness adds to the overall positive experience and gives customers a sense of comfort and relaxation during their visits.
The skill and expertise of the nail technicians at Sakura Nails & Spa is another strength mentioned by customers. Several customers specifically mention nail technicians, such as Lisa, Trina, Ruby, and Tom, who have done an excellent job on their nails. These technicians are praised for their attention to detail, ability to create intricate designs, and their dedication to ensuring the desired outcome for their customers. Customer satisfaction is a clear priority for the nail technicians at Sakura Nails & Spa.
The scheduling process is also mentioned as a strength. Customers appreciate the ease and convenience of scheduling appointments. Many mention that scheduling is quick and easy, and that the staff is accommodating and flexible with last-minute changes or rescheduling requests. This level of service contributes to a positive customer experience and shows that the salon values its customers' time and needs.
In terms of weaknesses, there are very few comments indicating any negative experiences. One customer mentioned that their first attempt at the desired nail design was not satisfactory, but the salon quickly rectified the situation by offering to fix it for free. This incident, however, also highlights a strength of the salon - its commitment to customer satisfaction and willingness to go above and beyond to ensure a positive experience.
Overall, Sakura Nails & Spa seems to have numerous strengths, including excellent customer service, skilled nail technicians, a clean and welcoming environment, and efficient scheduling processes. These strengths contribute to a positive and enjoyable experience for customers, fostering loyalty and positive word-of-mouth recommendations.
Best TL Reviews
Lisa was amazing!!! It was my first time getting acrylics, but she made sure I understood everything before doing it. She was super nice, and made me feel right at home. I was originally just going to get light blue, but then she recommended a design on them. I decided to get white stripes(randomly) and asked if she could do it. For it being freestyle, it looked incredible. 11/10 recommend. The whole staff is very welcoming too. The place is very well kept and makes it feel very open.
My first time at Sakura was the best experience I’ve had in a while! Most comforting and welcoming people! Very beautiful place, and the staff are so friendly and made sure I was happy with everything! I’m so in love with my nails, they did beautifully on the nails and design. I definitely recommend!!!!
i have not gone to any other nail salon since sakura opened. they always take such good care of me, i haven’t had one bad experience. the salon is super clean and has such a welcoming atmosphere. i always get compliments on my nails when getting them done here!
scheduling is super quick and easy. i’m pretty sure they accept walk ins, but i like to schedule a couple days/weeks in advance. if i have to move my appointment last minute, lisa always finds the time for me.
trina did my last two sets. all the nails techs do suchhhh an amazing job, but if i were to recommend anyone for linework, it would be her! i forgot who did my all white set, but she did so so good. it took her a while but she paid such great attention to make sure it was to my liking.
I have been to this salon several times and always had good experiences. I went to the salon this time with a design in mind and the first time I got it done was awful. I was going to brush it off because I didn’t have time to get them fixed, but Lee looked at my nails before I left and said I could come back anytime and get them fixed with no charge. He even called and texted me to remind me to come in to get them fixed. Ruby did them the second time and did amazing!! The customer service here (and finding a good nail tech) is the reason I will continue going. Picture shown is after Ruby fixed them
Tom is amazing, I absolutely love my nails every time! I have been going here for over a year and I have never had a bad experience. They are all so kind and do such a good job.
My first time here and it was an AMAZING experience! I was a walk in and they got me back right away and I only had to wait less than 10 minutes for my technician.From start to finish everyone was super friendly! The salon is clean and they played calming instrumental music which was so relaxing. I liked that there is only one TV in the salon and it wasn’t turned up high at all. The technicians weren’t on their phones or talking loudly to each other. It was truly a relaxing experience (which is what I want when I get a pedicure). The massage chairs were high tech and had a lot of extra features! I got the luxury pedicure and it was so nice! I can’t wait to come back.
I'm a nail biter and have zero nail bed. People understandably have problems putting fake nails on my tiny nail beds. However, the Sakura nail tech did an incredible job getting them on well and even shaped like it's my actual nail. Plus, they were incredibly nice and attentive. It was my first time coming here, but I can't imagine going anywhere else now. Highly recommend!
I loved my experience and I love my nails. Tom was the one who did mine today and they turned out beautifully. He’s really particular on the way it needs to look so if it’s not perfect you’re not going home ????, he’s still very quick with it go and is very gentle
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