MT Nails Inc.

+1 781-961-1820

39 N Franklin St, Holbrook, MA 02343 United States of America

Open Today: -

Quick Facts About MT Nails Inc.

MT Nails Inc. has several strengths based on the comments provided. Firstly, the salon is commended for having friendly and welcoming technicians. This is crucial in creating a positive atmosphere for customers, as it makes them feel comfortable and valued. Customers appreciate when staff members greet them with kindness and make an effort to engage with them.

Another strength highlighted by customers is the excellent pedicure service. The salon is commended for providing a thorough and high-quality pedicure, with one customer even claiming it was the best they have ever had. This suggests that the technicians are skilled and knowledgeable in their craft, ensuring that customers leave satisfied. Additionally, the leg massage during the pedicure was praised, indicating that the salon goes above and beyond to provide a relaxing and enjoyable experience.

The cleanliness of the salon is also mentioned as a strength. Customers appreciate that the tools used by the technicians come out of a sterilizer, which is essential for maintaining hygiene and preventing the spread of infections. A clean and sanitary environment is crucial in a nail salon, as customers want to feel confident that their health and safety are being prioritized.

The longevity of the technicians in the salon is another strength. One customer mentions that they have been getting their eyebrows done by Theresa for over ten years. This demonstrates that the salon has built a reputation for consistent quality and trustworthiness. Having long-term staff members who are skilled and reliable can be a significant asset for any business.

Additionally, the positive comments about the staff being passionate and loving what they do indicate that the salon has a dedicated team. When employees enjoy their work, it often translates into better service and a more positive experience for customers. This enthusiasm can help create a welcoming and enjoyable atmosphere within the salon.

Despite the strengths mentioned above, there are a few weaknesses that should be addressed by MT Nails Inc. The customer who had a terrible experience with a new acrylic set pointed out numerous issues with the service. The shapes of the nails were uneven and one nail was even pointing in the wrong direction. Additionally, the technician was not attentive to the customer's request for fixing the issues and lacked proper sanitary practices. These complaints highlight a lack of attention to detail and a disregard for cleanliness. These issues need to be addressed promptly to ensure customer satisfaction and maintain a positive reputation.

In conclusion, MT Nails Inc. has several strengths that contribute to its positive reputation. The friendly and welcoming technicians, excellent pedicure service, cleanliness, long-standing staff members, and passionate team members are all assets for the salon. However, the negative experience mentioned in one comment regarding the new acrylic set indicates weaknesses in attention to detail and sanitation. It is crucial for the salon to address these concerns promptly to maintain customer satisfaction and improve overall performance.

Best TL Reviews

Great place! All of the technicians are very friendly and welcoming! I had a pedicure with the best leg massage that I have ever had. My technician was very thorough and did a very nice job. It isn’t the prettiest salon that I have been in but definitely the best pedicure that I have had. It’s clean and all of the tools come out of the sterilizer

I have been getting my eyebrows done here for 10+ years by Theresa! She is the only person i ever let touch my eyebrows now! She's the best & such a sweetheart! ❤️

Terrible. I got a new acrylic set done today. The shapes are all over the place one nail literally points the wrong direction I asked her to fix it and she nodded and barely touched it. They are NOT sanitary at all. They each have a filing board that they just put in and out of their drawer which might have been ok if she knew where the nail stopped and the skin started, she filed my skin causing me to jerk from the pain countless times. The worst I saw is the cuticle cutters being taken in and put of the drawer as well instead of the barbacide that was right there and looked like it hasn't ever been touched.

The best nail salon on the south shore! Very clean and the staff are all so kind. They do a great job!

Always a wonderful experience. The staff is amazing and the love what they do. Can't say enough good things.

I’ve Been living in Randolph the last few years but have faithfully still been going to Boston to get my nails done! I googled nails places close to me and MT nails had the best reviews! After my first visit (surely not my last) I see why! It was Super clean, cute, cozy and TINA did an amazing job.

Great nail salon!! Well priced and wonderful service. The salon is cute and clean, and the ladies are wonderful. Every customer there seemed happy. Manicure includes a hand massage. And the massage I had with the pedicure was the longest and best I’ve had anywhere. No one tried to upsell us on anything.

Love this place.???? I go to get my eyebrows and face done. Teresa is the best, besides doing such a great job, she is a very nice, friendly and caring person.

So try this place and ask for Teresa if you want to look and feel wonderful.????