Quick Facts About Hanna Nails And Spa
Hanna Nails And Spa, based on the comments provided above, has both strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Friendly and attentive service: Many customers mentioned the friendliness of the staff at Hanna Nails And Spa. They appreciated being treated kindly and felt that the staff listened to their needs and desires.
2. Quick service: Several customers praised the salon for being able to accommodate them quickly without long waiting times. This efficient service is a strength and can be appealing to customers who value their time.
3. Gentle nail technicians: It was mentioned that the nail technicians at Hanna Nails And Spa are gentle in their approach, which can be important for customers who have sensitive nails or are concerned about discomfort during the treatment.
4. Fair pricing: The commenters noted that the salon's prices were reasonable. Fair pricing is always a strength, as it attracts customers and encourages them to return for future services.
5. Ability to deliver desired results: Many customers were pleased with the outcome of their nail treatments at Hanna Nails And Spa. They mentioned that the nail technicians did exactly what they wanted and were satisfied with the results.
Weaknesses:
1. Inconsistent nail services at other salons: One customer had a negative experience at a different salon, which led them to return to Hanna Nails And Spa. This implies that there might be some inconsistency and lack of quality in nail services outside of Hanna Nails And Spa.
2. Inconsistent quality: While most comments were positive, a few customers expressed dissatisfaction with the quality of certain services. One individual mentioned that their nails were different sizes and too thick, while another commenter complained about a poorly done gel French top polish. These inconsistencies suggest some room for improvement in maintaining consistent quality across all services.
3. Customer service in case of accidents: A customer had an unfortunate incident where their pinky toe was injured during a pedicure. The nail technician's response was unsatisfactory, blaming the customer for the injury. The lack of effort to fix the issue and providing appropriate assistance contrasts with the positive comments regarding friendly service from other customers.
4. Insufficient staff: A customer mentioned that the salon did not have enough staff members to handle the flow of customers, leading to poor workmanship and prolonged service duration. Insufficient staffing can negatively impact the customer experience, as it can result in rushed services and compromised quality.
5. Unsatisfactory results and lack of willingness to fix: A customer expressed disappointment with their nails, describing them as sloppy, underdone, and hideous. They claimed that the nail technician ignored their requests for fixes and had to seek assistance from a different salon. The lack of attention to detail and the unwillingness to rectify the situation demonstrates a weakness in customer service and quality control.
In conclusion, while Hanna Nails And Spa has several strengths such as friendly service, quick service, fair pricing, and the ability to deliver desired results, there are also weaknesses that need to be addressed. These weaknesses include inconsistent quality, poor customer service in case of accidents or complaints, insufficient staffing, and a lack of willingness to fix unsatisfactory results. By addressing these weaknesses, Hanna Nails And Spa can work towards providing a consistently positive experience for all customers.
Best TL Reviews
Very friendly, got me in quickly, very gentle, fair priced, did exactly what I wanted, will definitely recommend!
I came here for a manicure for the first time in over 20 yrs & was quite pleased with their service. To have my nails touched up, I decided to go to a salon in Crestview, closer to my job. I was not pleased with the salon in Crestview at all. I only wanted them did the same way, yet they were not. So, the third time, I decided to go back to Hanna Nails, as I originally did. I am so happy I did. My nails turned out just as good as the first time I went to them & they were exactly how I wanted!!! I will continue to go to Hanna Nails & Spa from here on out.
Both times going, I was taken right in & treated so kindly. They are very sweet people & actually listen to what you want. Thanks Tina!!
Absolutely the best pedicure I’ve ever had thanks Dan I love how respectful and courteous they were I won’t go anywhere eles
Love going here!! I have been going regularly for a wonderful pampering experience. Tina does fantastic with my nail and brows. Dan also provides outstanding service. He is very kind and shows incredible attention to detail.
My pedicure was spot on my nails are okay just different sizes and too thick. The color is spot on though.
Went in for a pedicure and she was taking off my gel polish by peeling them off. She grabbed my toe nail with the gel polish and RIPPED my pinky toe off. It started pouring blood and when I asked what happened, she said “nothing, you must have hit your toe on something!” she never once tried to fix it or try to help. Then, she put on the gel French top polish and it looks TERRIBLE. cloudy and not even at all. When I asked her why it looked like that, she replied back “it’s just your toes.”
I then had to pay $45 for a terrible job and a very very sore toe. I will not be back!!!!!!!!!
(Look how terrible of a job)
The owner was very nice BUT they did not have enough people to handle the flow of customer . And we even made a standing appointment. She flew around from one customer to another trying to get that money and in the process did poor workman ship on my mother and friend which by the way she nicked them both. Dan was nice but to slow and seemed not to experienced. A pedicure should not take 2 hours. We will not be back .
This place was absolutely horrible, I kept asking her(Tina) to fix my nails she continue to do them and they were just absolutely horrible they were sloppy under done and hideous I paid $50 for these things !!!! I shouldn’t have paid anything!! She ignored me when I wanted them fixed … ughhh I was so maddddd !!!! She slapped the nail oil on my hands as if I was using it as lotion… plain out ridiculous!!!! I immediately left and went across the street where fancy nails and there new management fixed them for a very nice price ♥️ I will definitely go back to fancy nails ! But Hanna’s will never get my money again !!!
Hanna Nails And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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15. Smart Cuts