Ultra Nails & Tanning

+1 724-532-2789

1056 Mountain Laurel Plaza, Latrobe, PA 15650 United States of America

Open Today:

Quick Facts About Ultra Nails & Tanning

Ultra Nails & Tanning is a nail salon that provides nail services such as manicures, pedicures, acrylic nails, and gel nails. They also offer tanning services. Based on the comments provided, it is possible to identify the strengths and weaknesses of Ultra Nails & Tanning.

One of the strengths of Ultra Nails & Tanning is their ability to create beautiful nails that meet the customer's expectations. A customer mentioned that they did a phenomenal job on their daughter's and her friend's nails, and they love the result. This indicates that the salon has skilled nail technicians who can deliver satisfactory results. Additionally, the salon was described as having a friendly and sociable atmosphere, particularly for teenagers. This creates a positive and comfortable environment for customers, especially younger ones, which can contribute to customer satisfaction and loyalty.

Another strength of Ultra Nails & Tanning is their availability and efficiency. One customer mentioned that despite a busy Saturday, the salon managed to accommodate them as a walk-in in less time than anticipated. This shows that the salon is well-staffed and organized, allowing them to handle a high volume of customers and provide services in a timely manner. This can be appealing to customers who value convenience and efficiency.

However, there are also several weaknesses that have been raised by customers. Several comments mentioned poor quality and durability of nail services. Some customers experienced issues such as acrylic nails falling off within a week, chipping gel nails after a short period, or nails breaking in the same spot even after a repair. These instances indicate inconsistencies in the skill and attention to detail of the nail technicians, as well as potential issues with the quality of products or application techniques. Such experiences can lead to customer dissatisfaction and loss of trust in the salon's ability to provide long-lasting and reliable nail services.

Another weakness pointed out by a customer is the lack of attention from the nail technician. The customer mentioned that the technician did not ask about their preferred nail shape and rushed through the appointment, resulting in a rough and painful filing experience. This indicates a lack of personalized service and the importance of the customer's preferences. Additionally, the technician's response of refusing to do a requested design and laughing at a customer's birth defect on their nail creates an unprofessional and disrespectful atmosphere, which can contribute to a negative customer experience.

Furthermore, one customer mentioned an issue with hygiene and safety. They claimed to have contracted a nail fungus after being poked with a tool during a pedicure. This raises concerns about the cleanliness and proper sanitization practices of the salon. Such incidents can harm the salon's reputation and discourage potential customers from choosing their services.

In conclusion, while Ultra Nails & Tanning has strengths such as delivering satisfactory results and providing efficient service, there are several weaknesses that have been highlighted. These include poor-quality and short-lasting nail services, lack of attention to customer preferences, unprofessional behavior from staff members, and possible hygiene and safety issues. Addressing these weaknesses, such as improving the skills and training of nail technicians, ensuring proper sanitization practices, and fostering a respectful and customer-centered environment, will be crucial in enhancing the overall quality and reputation of Ultra Nails & Tanning.

Best TL Reviews

Did a phenomenal job on my daughter and her friend's nails. Everyone was very nice and sociable also which made it not awkward for the girls who are teens. They love their nails and we will definitely be going back and staying here. Thank you for doing exactly what the girls asked for.

I recently went to get my nails done before a trip they were awesome but a week later the acrylics fell off my fingers I went back to get them fixed and the guy that redid them really messed them up as seen in the pictures below. 3 days later the acrylic fell off again. I will never go back to these people, I shouldn't have been charged for them fixing the mistake they did. So sad ????

The guy that did my nails didn't even ask me what shape I wanted. My appointment was so rushed and he was beyond rough. While filing my nails he literally made me wince in pain from filing so hard. I've never had an experience like this at any nail salon. I showed him a picture of what I wanted and he replied with "oh I'm not doing that" like....what? So I just told him just to do a design he was comfortable with. He has another guy come over and give me a design. After he was done I was rushed out the door. I do not recommend this salon to anyone! I will never be back! I also have a birth defect on my one nail and he pointed it out and started laughing. My nails are already chipping and it's only been a week and I also got gel which should last at least 3 or more weeks.

Have been going here for a while since I moved the the area. For the most part I've had okay results. The most recent experience has me looking for new nail salons. I got my usual fill, with regular polish and the person doing my nails cakes up so much white polish under the clear coat that even an hour after getting them done they were still wet underneath. I unfortunately had to go back because I was so displeased. A different person fixed my nails and that was that. A week or so later one of my nails broke which happens. I went to have it repaired since I wasn't ready for a fill yet and 1 week later it's already broken in the exact same spot. I've never had issues like this from any other salon. I would not recommend for acrylic nails. Spend your money elsewhere.

This is by far the best nail salon I've been to in the last several months!! The Gentleman that did my nails was meticulous and to the point of perfection I wish I would've gotten his name AND because the last nail place I went to did such a horrible job as far as the fill (way too much acrylic that raised the nail) this Gentleman made sure that this fill would look more natural and explained the process as he went, the salon was busy but they had enough (10) employees ppl were coming and leaving in a timely manner and being it was a Saturday they took me as a walk-in and I was told it would be a 45 min wait but was able to get in in less time! I will be making the 30 min drive to Ultra Nails every time I need a fill or full set and I'm looking forward to a mani-pedi day next month!!

Went to this location around Christmas time. Got a pedicure and full set. While getting the pedi I got poked with one of their tools and recently found out that it caused a nail fungus witch caused a lot of pain. Went to the dr to see what happened and needless to say I’ll be paying a lot more out of pocket then just for a pedi. Will not be going back.

I’m in love with the work they do here, they’re very professional and clean. I’ve never had any issues and would absolutely recommend.

The guy I had rushed through my deluxe pedicure. Then painted my toes as a 4 year old would have. Waste of my $40