Roy's Barber Shop

+1 781-767-5300

102 S Franklin St STE 1, Holbrook, MA 02343 United States of America

Open Today: -

Quick Facts About Roy's Barber Shop

Roy's Barber Shop has been in business for over 21 years, which indicates that they have built a loyal customer base and have likely gained a level of expertise and experience in their services. This longevity is a strength and suggests that they have been able to consistently meet the needs and expectations of their customers over the years.

The positive comment about the barber shop being a great place to get a cut and line up indicates that the quality of the cuts provided by Roy and his team is commendable. This is another strength, as it suggests that they have the skills and knowledge necessary to provide good haircuts.

The comment about the shop being clean and comfortable is another positive aspect. A clean and comfortable environment can contribute to a positive customer experience and make people feel more at ease during their visit. It shows that Roy's Barber Shop prioritizes creating a pleasant atmosphere for their customers.

Additionally, the affordability of the shop is mentioned as a positive aspect. The fact that customers find the prices reasonable indicates that Roy's Barber Shop is providing value for money, which can be seen as a strength. Affordable prices make their services accessible to a wider range of people and can attract more customers.

On the other hand, there are several negative comments that highlight some weaknesses of Roy's Barber Shop. The comment about a customer having a bad experience and their hair being butchered multiple times is concerning. It suggests that the consistency and quality of the haircuts might not be as strong as indicated by the positive comment above. The fact that this customer specifically mentions being a black male and experiencing issues with their haircuts adds weight to the concern that the shop might not be fully equipped or knowledgeable in providing haircuts for people with diverse hair types.

The negative comment about the atmosphere and service needing work is also a weakness. It appears that the barber named, "the same dude," does not recognize repeat customers or remember their preferences. This lack of personalized service and attention to detail can result in a subpar customer experience. Additionally, the comment about the barber cutting hair facing away from the mirror raises concerns about the attention to detail and precision of the haircuts provided.

Another major weakness highlighted in a negative comment is the customer's claim that their haircut was botched to the point that a professional salon advised them to shave their head and start over. This is a severe issue that suggests a lack of skill and attention to customer preferences. The customer also mentions that the barber tried to charge them a high price for this terrible haircut and then spoke negatively about them on a public platform. This behavior is unprofessional and damaging to the reputation of the business.

A minor weakness mentioned in one comment is the customer's frustration with the outdated business hours. This lack of updated information can cause inconvenience for potential customers and reflects a lack of attention to detail and effective communication.

In conclusion, Roy's Barber Shop has strengths in terms of its long-standing reputation, positive comments regarding the quality of haircuts provided by Roy and Mike, the cleanliness and affordability of the shop, and the minimal wait times. However, there are weaknesses related to inconsistent quality of haircuts, lack of personalized service, potential issues with catering to diverse hair types, and unprofessional behavior from staff. Addressing these weaknesses would be crucial for Roy's Barber Shop to improve its overall customer experience and maintain a positive reputation.

Best TL Reviews

5 stars for over 21 years. If your happy with the service tell a friend, if your not tell me. Thank you!!!

Roy’s Barber Shop is terrible and he butchered my hair multiple times. He does not even listen to what I told him and he charged me so much for a mediocrity. Trust me, don’t go to Roy’s, ESPECIALLY IF YOU ARE A BLACK MALE, because he will mess up your hair. He’s the worst I’ve been to!

Haircut is decent. Atmosphere and service needs work. I’ve been there 4 times now, and the same dude cuts my hair every time, and I have no idea what his name is, and he asks me how I want my hair cut every time I go there, i don’t even think the kid realizes who his repeat customers are! No conversation, and he cuts hair facing away from the mirror.

Botched my haircut so badly that I was advised by a professional salon to just shave my head and start over. Put his finger in my eye and butchered my eyebrows because I mentioned that I didn't want a shave. Tried to charge me $25 for it, then talked trash about me on a public Facebook page, calling me a thief because I refused to pay for this horrid haircut. Stay away!

Hands down the best barber shop experience I’ve ever had. Roy and Mike are both great guys at the top of their craft. I showed Mike a picture of an undercut and he executed it perfectly. Looking forward to going back in a few weeks time!

Very clean and comfortable environment and very affordable price! I’m loving my new haircut and am looking forward to going back again!

Great place to get a cut and line up. Owner Roy does a nice job. Not a long wait at all. 2 thumbs up!

Please update hours I hate coming to business and they’re closed