Quick Facts About Classy Nails
Classy Nails is a nail salon with a mixed reputation based on the comments provided. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments and identify recurring themes.
Starting with the strengths, several customers praise the staff and their services. Tina is specifically mentioned as being "AWESOME" and the salon is described as having an "AMAZING group of people." This indicates that the salon has skilled and talented nail technicians who are capable of providing excellent services. The recommendation from one customer to "everyone & anyone" also suggests that the salon has a good reputation within the community.
Another positive aspect mentioned by some customers is the reasonable prices. One customer states that the prices are "reasonable" and another mentions that they would recommend the salon based on this factor. Affordable prices can be a strong selling point for a salon, especially for customers who are conscious of their budgets.
Despite these positive aspects, there are several weaknesses highlighted in the comments. One recurring complaint is the inconsistency of service quality. A customer who had previously been satisfied with the salon's services mentioned that their recent experience was negative. They specifically mention issues with their eyebrows not being properly done, along with a subpar manicure and shellac application. This suggests a lack of consistency in the skills and attention to detail among the nail technicians at the salon.
In addition, another customer mentions that their manicure experience was negative, with rough removal of their nails and a rude nail technician. This highlights a potential issue with customer service and professionalism within the salon. The fact that the technician scolded a colleague and gave dirty looks to another customer is concerning and could create a negative atmosphere for both employees and clients.
Several comments also mention poor nail results. Customers describe their nails as uneven, crooked, and breaking shortly after the service. A customer even mentions that they were not acknowledged when they asked for their nails to be fixed. These comments indicate a lack of attention to detail and a failure to meet customer expectations in terms of the final result.
Another significant weakness mentioned is the lack of responsiveness from the salon. One customer had a negative experience but states that they were not able to address their concerns because they were visiting and not local. This lack of responsiveness can be frustrating for customers who have a genuine complaint or need assistance with their service.
Overall, Classy Nails has strengths related to skilled staff members and affordability. However, the salon faces weaknesses in terms of consistency in service quality, customer service, attention to detail, and responsiveness. To improve, the salon should focus on training their staff to provide consistent and high-quality services, improving their customer service skills, and ensuring that any complaints or concerns are addressed promptly to maintain customer satisfaction.
Best TL Reviews
Tina's AWESOME with ANY service that she provides!!! There's an AMAZING group of people who work at Classy Nails!!! I recommend everyone & anyone!!
I went for a manicure with tips and facial waxing, had to go back and fix my eyebrows and I love my nail tech but she was a little more than off.
****Update***** Went today for my eyebrows and a shellac manicure, well she just burned my skin and left most of the hair on my face, my manicure was ok ???? and the shellac was worse, I ask for 3 black dots and they are crooked and so are the lines on the other two. I guess it’s par for the course here in Hobbs
I liked the place. The gal that did my nails did a good job
I’ve came here for the last seven years and they have never ever been this horrible my pedicure was uncomfortable my nails came out horrible the shape was wrong and the paint was all over my nail and Lumpy I shouldn’t of had to pay for the horrible service I received Hannah had done my nails and my pedicure ,I’m having to fix them myself when they should of been done right the first time,I will not be coming back
Usually when i go they’re super nice but i went in to get my nails off for work and the man doing my nails was very rude. he kept scolding the poor girl in the front. was rough when taking my nails off and kept giving my bf dirty looks. but besides him i totally recommend they’re prices are reasonable and most employees are super nice!
My nails were uneven, crooked, and 2 nails broke off the next day. No I do not recommend this place they don't even answer you when you tell them if they can fix them. ????
Horrible results. I made an appointment for a dip mani, there's product all over my cuticles, so sloppy, color didn't even get distributed over all nails correctly, I have 3 nails that have white areas where the purple color didn't get applied. I was visiting family and am not local, otherwise I would have gone back the next day to have them fix it. Take your business elsewhere. Horrible quality. Pics are from day 3.
CLASSY NAILS WILL ALWAYS BE MY GO TO WHENEVER I AM IN TOWN. ALWAYS WILL BE MY HOME AWAY FROM HOME.
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Classy Nails Info
Amenities
Health & safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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