Quick Facts About Platinum Nails & Tan
Platinum Nails & Tan place has received both positive and negative feedback from customers. In order to understand the strengths and weaknesses of the salon, it is important to analyze these comments.
Starting with the strengths, one recurring theme in the comments is the positive experience and the wide range of services offered. Many customers have expressed their satisfaction with the various nail-spa services provided by Platinum Nails. This includes eyebrow waxing/threading and deluxe pedicures with gel polish, among others. The fact that some customers have been loyal for six years speaks volumes about the quality of service and the trust they have in the salon. The positive experience is also attributed to the sweet and professional staff, creating a friendly and welcoming environment. Additionally, the salon is commended for its adjustments during the Covid-19 pandemic, prioritizing the safety and health of both customers and staff. This includes practicing healthy and safe sanitation in the salon.
Another strength highlighted in the comments is the long-standing experience of some of the nail technicians. Customers mention specific nail technicians who have been providing excellent service for many years. This consistency and expertise contribute to the salon's reputation and customer loyalty. It is evident that some customers have built a rapport with their preferred nail technicians, such as Victor and Edita, emphasizing the positive relationships the salon fosters with its customers.
In terms of weaknesses, there are some recurring complaints in the comments. One common issue mentioned is the durability and quality of the nails after a service. Some customers have experienced nails coming off or lifting up shortly after receiving a service. This indicates that there might be a lack of attention to detail or improper application techniques. These instances of poor quality service can be damaging to the salon's reputation and customer satisfaction.
Another weakness mentioned by some customers is inconsistent service quality. While some specifically mention the great work of certain technicians like Edita, others express dissatisfaction with their overall experience. This inconsistency suggests that there may be a lack of standardized training or quality control among the salon's staff. It is important for the salon to address these issues and maintain consistency in service quality across all technicians.
Additionally, pricing is another concern mentioned in the comments. Some customers express dissatisfaction with the high cost of services, especially when they feel that they did not receive value for the price paid. This suggests that the salon may need to evaluate its pricing strategy and ensure that the quality of service matches the price charged.
Overall, Platinum Nails & Tan place has several strengths, including a wide range of services, a relaxing environment, and positive customer experiences. However, there are also weaknesses that should be addressed, such as inconsistent service quality, durability issues with nail enhancements, and pricing concerns. By addressing these weaknesses and building on their strengths, the salon can enhance its reputation and improve customer satisfaction.
Best TL Reviews
Always a great experience ! Services I get monthly are my eye brows waxed/threaded and Deluxe Pedicure with Gel polish and sometimes a new set! I am a loyal customer of 6 years. So much growth seen within their adjustments to Covid and also new salon interior upgrades. They offer so many nail-spa services. Everyone is so sweet and professional. The environment is very relaxing and spacious. They practice healthy and safe sanitation in the salon. Love the Platinum Nails Team!
*Highly recommended*
The first set after a week one nail came off and a refill was needed already. Went in to get mail replaced and a refill and tho what I got. 3 days later my nail started to lift up went and she just glued it. The worst service I ever got in my life. Just going to stick with Anna doing my eyebrows
Victor is the best! He first did my nails when I was 14. I'm 31 now and he still slays my nails after almost 18 years! Love this place !
I come for pedicures by Kim.. she’s really good at it. She always gets my ingrown toenails out and always a relief when she does. Also when she does my pedicures they usually last for over a month. I’m going on almost 2 months now (a shame I know lol)and they still look good. Finally had time to make an appointment for tomorrow ☺️
Worst service ever. I went for a pedicure and practically just wash my feet...See yourself and be honest if that pedicure was good. $50 box for this. I’ll never come back there!
One of the most worst nail salon ever . She broke my nails two times on the same day, and she doesn’t want to do what I prefer; in the last, I go out without completing my nails. Skip this salon .????????
Edita IS THE BEST!!! She is SOOOOOO sweet, professional and she is the BEST on nails and toenails. She is the ONLY reason I go there. Everyone is very nice but EDITA IS MY FAVORITE!! U WANT THE BEST GO TO HER!!! I LOVE HER AND HER WORK!!!!!
Horribles place. Never coming to here, it’s very very bad. 80 $ and look that
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Platinum Nails & Tan Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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