First Spa & Nails

+1 803-445-1399

2805 Sunset Blvd, West Columbia, SC 29169 United States of America

Open Today: Closed

Quick Facts About First Spa & Nails

First Spa & Nails has several strengths based on the comments provided. One of the biggest strengths highlighted by multiple customers is the friendly and welcoming staff. Customers feel like family when they visit the salon and appreciate the warm and loving vibe. This creates a positive and comfortable atmosphere for clients, enhancing their overall experience.

Another strength mentioned is the exceptional work done by Apple, one of the salon's professionals. Customers are consistently satisfied with the quality of the nail services they receive from her. The salon offers a wide range of services, including nails, waxing, lashes, and more, making it a one-stop-shop for all beauty needs.

The salon's recent remodeling under new management is also considered a strength. The bright and airy ambiance adds to the overall experience for customers. The competent staff and satisfying service further contribute to the positive perception of the salon. The comments emphasize the professionalism and competence of the employees, creating reassurance for potential customers.

It is worth mentioning that the availability of adult beverages while being serviced is an additional strength that not all nail salons offer. This feature adds to the relaxing and enjoyable experience for customers, enhancing their overall satisfaction.

However, First Spa & Nails also has some weaknesses based on the comments provided. One customer expressed that the vibe of the salon was not for them, although they did not specify why. This suggests that the salon may not cater to all personal preferences and tastes.

There was also an inappropriate comment mentioned by a customer, which is a weakness as it reflects unprofessional behavior. The salon should ensure that all staff members maintain professionalism and respectful communication with customers at all times.

Several negative comments mentioned dissatisfaction with the nail designs and the overall appearance of nails. While these comments were not specific about what exactly went wrong, it suggests that the salon may have some room for improvement in terms of nail design and execution.

Another comment mentioned dissatisfaction with the lines of the design and a lack of time. This suggests a weakness in the salon's time management and attention to detail. Additionally, the comment about the inappropriate comments not being professional highlights a potential weakness in the salon's customer service and professionalism.

In summary, First Spa & Nails has strengths such as its friendly and welcoming staff, exceptional work by Apple, a wide range of services, recent remodeling under new management, and the availability of adult beverages. However, the salon also has weaknesses, including potential issues with catering to all personal preferences and tastes, the occurrence of inappropriate comments, dissatisfaction with nail designs, time management, and attention to detail. Overall, First Spa & Nails seems to provide a positive experience for many customers, but there are areas where improvements could be made.

Best TL Reviews

Love love love it here! The staff is very friendly and makes me feel like family. Apple is extremely professional and does an exceptional job on my nails every time! Did I mention that they offer adult beverages while you are being serviced? Well they do! If I could give this salon 10 stars I would. Try them out, you won’t be disappointed.

Not your typical nail salon experience. Salon has such a calming, and loving vibe. Apple does PHENOMENAL work. LITERALLY a stop shop from waxing, lashes, nails, etc… They’re so friendly and relaxed, you actually feel a connection. They’re not over talkative or under talkative. They pretty much just goes by the customers vibe. But, I can truly say they DO NOT treat you like they only want your money. I spent plenty of money and shopped around plenty of years, but I have never met one single person that does my nails better than Apple.

I recommend 1st Spa and Nails to anyone seeking great service and a satisfying experience. The salon is under new management and has been totally remodeled. It is bright and airy and the staff is very friendly and competent. I have been there several times for a Nail Dip and have been extremely satisfied with the service and personnel. They have many services, including manicures (acrylic nails, gel, nail art, dip powder), pedicures, waxing, eyelash extensions and more. Give them a call today! :)

Vibe wasn’t for me

Inappropriate comment ughhh

Hated my nail design

Nails just ugly

Update: I said the lines were not right and he did them over two times and my time was short besides that the picture speaks for itself and the inappropriate comments was not professional. Thankful there are many options for nail service have a good day

I love this salon SO much. They never disappoint. Love my hello kitty nails so much❤️

Hello friends, just an FYI that as of 03/01/22, 1st Spa and Nails is under new ownership so come and check us out. Please check out our Facebook page for more info, 1stspaandnails. Thank you!

This is my new spot. Keep in mind most negative reviews are from before they switched ownership. Top notch, luxurious, clean facilities. Had the most thorough mani pedi ever!

Amazing, professional, polite, luxurious &elegant (Apple get it lol) was my first interaction with this Spa. She was professional and greeted me warmly as I made a reservation. After my last experience at a nail salon I didn’t want to return but Lylah made me a believer. She took care of me and explained the treatments and products that she was using on me it was an absolute confidence booster which is allowing me to return to the external foot care self care routine . I have stubborn facial hair and instead of making excuses the handled the issue with a solution which in well pleases with. Thank you all so very much and I’ll see you doll soon.