Quick Facts About N Nails & Spa
N Nails & Spa has received mostly positive comments from customers, highlighting their strengths in various aspects of their service. However, there are a few negative reviews that mention potential weaknesses in specific areas. By analyzing these comments, we can better understand the strengths and weaknesses of N Nails & Spa.
One of the key strengths mentioned by multiple customers is the expertise and professionalism of the staff, particularly Nancy and Stan. Customers appreciate their experience and skill, mentioning that they feel at ease knowing that the staff knows what they are doing. The employees are described as friendly, patient, and dedicated, taking their time to ensure a thorough and meticulous job. This attention to detail is seen in the thoroughness of their pedicures, including cutting, trimming, filing, cuticle care, foot scrub, massage, and multiple layers of polish. The quality of work is consistently praised, with terms like "exceptional" and "second to none" being used to describe the outcome.
Another strength mentioned by customers is the cleanliness of the salon. They appreciate the clean and tidy environment, which adds to the overall positive experience. The salon is described as not crowded, providing a peaceful and quiet atmosphere for customers to relax and enjoy their treatments. This creates a more intimate and classy environment compared to busier salons.
Customer service is also highlighted as a strength of N Nails & Spa. Customers mention that the employees are friendly, kind, and accommodating. They take the time to discuss prices and ensure that the customer's needs and wants are met. This personalized approach is appreciated by customers, making them feel valued and prioritized.
Reasonable prices are mentioned as a positive aspect of N Nails & Spa. Customers mention that they offer quality services at a reasonable price, making it an appealing option for those looking to get a manicure or pedicure without breaking the bank.
However, there are a few weaknesses mentioned by customers in their comments. One customer mentions that the color chosen for her nails was not the same as the one applied, and when she requested a change, she faced an unprofessional and unaccommodating attitude from one of the staff members. This incident reflects poorly on the customer service experience and suggests a lack of willingness to address and rectify mistakes.
Another customer mentions that one of their nails came off after only seven days, which they acknowledge may be due to the work they do. While this could be seen as a weakness in the durability of their nail application, it's important to consider the customer's acknowledgment that their work may have contributed to this issue.
There is also a negative comment regarding the shaping and filing of the nails. The customer states that some of their nails were filed slanted and others were not filed in a straight line. This suggests a lack of consistency and attention to detail in the shaping and filing process, which can impact the overall quality of the manicure.
In summary, N Nails & Spa has several strengths that make it a popular choice among customers. These strengths include the expertise and professionalism of the staff, the thoroughness and quality of their services, the cleanliness of the salon, and the personalized customer service. However, there are a few weaknesses mentioned, such as issues with color selection, durability of nail applications, and inconsistencies in shaping and filing. By addressing these weaknesses, N Nails & Spa can further improve their customer experience and maintain their positive reputation.
Best TL Reviews
Nancy is my fav! She’s a pro! Experienced and friendly! I can be at ease knowing she knows exactly what to do and how to do it. The place is clean and they do a very thorough job! I haven’t found a better pedicure than this anywhere! It’s not crowded and you can have peace and quiet while she happily works and makes you comfortable. The pedicure included cutting, trimming, filing, pushing back of the cuticles, foot scrub, along with buffing, lotion massage, clear coat with 2-3 layers of polish and seal coat. (I did gel) typically the pedicure alone takes about an hour or more, they don’t rush through it and they don’t keep you all day either. My go to! I highly recommend to anyone looking for a 5 star quality work and more intimate classy environment ???? Be sure to call ahead first!
Had my daughters nails done there and they did a great job took extra care of my six-year-old daughter made her the happiest girl in the world
Great service! I took my daughter to get her nails done and she loved it! They are so nice that I ended up doing my pedicure and also wax on my daughter's eyebrows. Loved the fact that he discussed the prices with me, demonstrating that my needs are first.
Nancy and the other girls did a fantastic job on my nails, very patient not in a rush really took their time! Out come is EXCEPTIONAL, I'm very pleased with my nails. only the best service for nails is N Nails & Spa! Color is Gel 36.
06/05/2021 "UPDATED REVIEW" After my second visit I did not appreciate the customer service that the gentleman who sits upfront behind the counter provided. Very unprofessional attitude towards my mother and I will not be coming back. The color she picked was not the same as the application on the sample nail and she asked for something else, he gave her a attitude and refused to change the color and made her sit through the process anyways. We left frustrated and very unhappy..
The lady there was very nice and made sure I was getting just what I wanted. I took off one star because one of my nails came off after only 7 days though...other than that a wonderful place! (It might have come off because of all the work I do).
Applied acrylic and nail polish good. Shaping and filing was not done good. Some nails were filed slanted while others (like the ring finger) aren't even filed in a straight line. Good customer service, nice people but overall, not happy with my nails, honestly.
The most professional salon I've been to! The employees are kind, and work hard to please the customer. In my experience going to the salon, I found that the quality of the nails is second to none.
The best manicure in the area at a reasonable price. Love Stan and Nancy!
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N Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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15. Beauty Mart