Quick Facts About Royal Nails & Spa
Strengths:
1. Friendly staff: Multiple comments mention that the staff at Royal Nails & Spa are very friendly, which creates a welcoming and positive environment for customers.
2. Availability: It is mentioned that customers can usually get an appointment when needed, indicating that there is a good availability of appointment slots. This is beneficial for those who have busy schedules or last-minute nail emergencies.
3. Skillful technicians: While it is acknowledged that some technicians are better than others, the overall consensus is that the technicians at Royal Nails & Spa are skilled and capable. This implies that customers can expect a certain level of quality in their nail services.
4. Attention to detail: A customer mentions that the technicians took the time to reshape their nails without charging extra. This attention to detail and willingness to go above and beyond is a strength of the salon.
5. Talented and creative nail designs: The salon is praised for its ability to create cute and unique nail designs. This suggests that the technicians are skilled in fulfilling customer requests for specific designs, which can be a draw for those looking for personalized and creative nails.
6. Positive reputation: Several comments mention that customers have been searching for a good nail salon in the area and feel that they have found it at Royal Nails & Spa. This indicates that the salon has built a positive reputation among its customer base.
Weaknesses:
1. Inconsistency in pricing: One customer experienced a discrepancy in the pricing of their services. The owner initially quoted a price of $80 but then charged $111, which was explained as being due to gel. This inconsistency can be frustrating for customers and may lead to a lack of trust in the salon.
2. Higher prices: Another comment mentions that the total for a gel pedicure and gel manicure was $94, which is seen as pricey. Higher prices can be a deterrent for potential customers who may be seeking more affordable options.
3. Communication issues: The customer who experienced the discrepancy in pricing expressed frustration, stating that they had specifically asked about the cost before the service and were given incorrect information. This highlights a potential communication issue within the salon that may need to be addressed.
4. Perception of unethical practices: One customer accuses the salon of being thieves, implying that they engage in dishonest practices. While this comment may be subjective and not reflective of the overall experience of customers, it can still negatively impact the salon's reputation.
5. Lack of exceptional results: While customers generally have positive experiences, there are comments mentioning that the nails are simple and nice but not amazing. This suggests that the salon may not excel in creating more intricate or standout nail designs.
Overall, Royal Nails & Spa has strengths in its friendly staff, availability, skillful technicians, attention to detail, talented nail designs, and positive reputation. However, the salon faces weaknesses in inconsistent pricing, higher prices, communication issues, perception of unethical practices, and the potential lack of exceptional results in certain nail designs.
Best TL Reviews
The staff is very friendly and we can usually get an appt when we need one. I think some of the techs are better than others, but over all we’ve never had a bad experience. I have not been able to get any amazing nails here. But if you’re looking for simple and nice, this place is great.
I got there 10 mins after opening and I did not have an appointment so I was ready to wait for a while but I was helped maybe 10-15mins after I arrived. Ann helped me out with a gel pedicure & gel manicure. The total was $94 a bit pricey but I am more than happy with my pedi & mani!! Thank you Ann(: great service & very good job.
I’ve been looking for a nail salon that does a good job here in the high desert for a while and I think I found it!
Absolutely love my nails always. Definitely would recommend Teresa to everyone. She does such an amazing job everytime I go in with my new nail designs I found online and we have fun with it everytime. I get asked often who did my nails or if they can take a picture cause they are always so cute when she's done!!
So first off I want to just say the workers who do your nails are absolutely pilolite super caring. However let's start from the beginning. I call and ask how much a fullset and pedicure will cost french tip medium to short lunch french tip with gell will cost with basic pedicure. The owner who is a woman says "80$ all together". I told her to schedule me in for the appointment. I get there asked again for pricing and they said 80$, so like I said the onces doing my service are so polite and very sweet they keep complimenting on my purse and clothes. It gets time to pay and she tells me the total is 111. I was absolutely shocked and said "no you told me 80 " the nail owner tells me " sorry no its 111 its extra for gel ( after I made sure I said gel from the beginning) " I reassured her I asked before the service and you told me 80$" , then she proceeds on telling me" , sorry no its 111".
Women, be careful here they are absolutely polite and seem genuine. However realistically they are THIEVES !!!!!!!
As a customer, I REFUSE to sit there and argue with a nail salon owner and get cops called on me I am a very professional well mannered individual. Therefore I chose to pay and just warn EVERYONE about their tactics on individuals like me.
Love getting my nails done here. They take their time and are talented.
Great job. Took care to reshape my nails that I came in with that were too thick. Didn't charge me extra. Was soft handed. Nice Salon. Very happy. I've been looking for a place since I moved to upper desert and now I've found one. I highly recommend this place.
I always love coming here. Trina and Kevin do the best work. I never have any lifting or very minimal due to me waiting over 3 weeks for a fill. Trust them with your nail care they will always get it right. And even though I'm going to be moving to Apple valley I will still only go to this nail shop!! Exceptional work and exceptional service
Trina is the best of the BEST, she did my nails exactly how I wanted them Thanks Trina
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Royal Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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