Quick Facts About Nail Art
Strengths:
1. Skillful and professional staff: Many of the comments mention the expertise and talent of the nail technicians, particularly Nancy. This suggests that the staff at the nail art place have significant skill and provide high-quality services.
2. Attention to detail: Several comments highlight the attention to detail exhibited by the staff. This attention ensures that customers receive precise and well-executed nail services, which adds to the overall satisfaction.
3. Relaxing atmosphere: The mention of massage chairs and the relaxing nature of the special pedicure indicates that the nail art place provides a calming and soothing environment for their customers. This can attract individuals looking for a peaceful and enjoyable experience.
4. Friendly and welcoming staff: The comment about the place being "very friendly" suggests that the staff members are warm and welcoming, creating a positive and comfortable atmosphere for customers.
5. Efficient service: The reviews mention that the staff does not rush in a sloppy sense but are quick and efficient. This suggests that the nail art place values both quality and efficiency, ensuring that customers receive timely services without compromising on the final result.
Weaknesses:
1. Owner's behavior: One customer mentions negative experiences with the owner, describing her as rude and aggressive. This suggests that the owner may have poor customer service skills, which can be off-putting to potential customers.
2. Lack of positive communication: The comment about the owner raising her voice when a customer accidentally moves their hand or finger suggests a lack of effective communication or patience. This can create a negative experience for customers and may deter them from returning.
3. Customer dissatisfaction: The customer who expresses regret about not politely addressing the rude behavior and opting to stop going to the nail art place indicates that there may be a pattern of customer dissatisfaction caused by the owner's behavior. This can have a negative impact on the reputation and success of the business.
Conclusion:
The strengths of the nail art place include highly skilled and detail-oriented staff, a relaxing atmosphere, friendly customer service, and efficient service. These qualities are likely to attract customers seeking quality nail services in a welcoming environment. However, the negative comments regarding the owner's behavior highlight a weakness in the business. Poor customer service and communication skills can lead to customer dissatisfaction and negatively impact the reputation of the nail art place. Addressing these weaknesses is crucial to maintaining customer loyalty and attracting new customers.
Best TL Reviews
Nancy is the absolute best! Perfect service I travel an hour to get my nails done here
Tammy and Laura are the Best! Great attention to detail! Wish I could go more often. My husband won't admit he likes it... I Make him go before vacations and he loves it... The massage chair and attention with no pain! Lol
I always leave fee l in great. Well worth it to pamper yourself every once in a while. Last time I got blue. Loved it!!
Very friendly. Pays great attention to detail whether manicure or pedicure. they do not rush in a sloppy sense but they are quick and efficient. i love going there!
Great manicurist. Love the special pedicure. So relaxing.
I have be going to this place on and off for about a year the owner does a good job , however she will come across very rude and in an aggressive manner. She raised her tone of voice at me when I accidentally moved my hand or finger ???? she also gets real upset… I felt horrible in all the occasions I visit it .I should had politely told her she should tone down … and stop treating people nasty. Rather I stop going there. Good luck to you .
Done the dip powder, the last was very quick and it came out excellent. For the price we will be going back again
Love it here. Nancy is just amazing
Place Pictures
Nail Art Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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