Quick Facts About Magical Nails
Strengths:
1. Positive customer relationships: The first comment shows that the customers have built strong relationships with the staff at Magical Nails. This contributes to a positive and respectful atmosphere in the shop.
2. Talented staff: Multiple comments mention the talent and skill of Moon, particularly in regards to nails, eyelashes, and eyebrows. This showcases the expertise of the staff at Magical Nails and their ability to deliver high-quality services.
3. Compliments on results: Both the first and fourth comments mention receiving compliments on their nails, eyelashes, and eyebrows. This indicates that the customers are satisfied with the outcomes of their treatments and that the staff at Magical Nails are skilled at creating aesthetically pleasing results.
4. Great atmosphere: Multiple comments mention the great atmosphere at Magical Nails, indicating that the shop creates a welcoming and positive environment for their customers.
5. Affordable prices: One comment mentions that Magical Nails offers low prices, which can be attractive to customers looking for quality services at a reasonable cost.
Weaknesses:
1. Poor customer service: The second comment describes a negative experience with customer service, where the customer was ignored and left without receiving the desired service. This indicates a lack of attention and responsiveness from the staff, which can negatively impact the overall customer experience.
2. Lack of greetings upon entry: One comment mentions that the workers at Magical Nails stare at customers when they enter instead of greeting and asking what they need. This can create an unwelcoming atmosphere and leave customers feeling ignored or unattended to.
3. Inconsistent opening times: One comment mentions that Magical Nails was not open at their specified opening time on a Saturday. Inconsistency in operating hours can lead to frustration and inconvenience for customers, potentially resulting in loss of business.
4. Mediocre work: One comment suggests that the work done at Magical Nails is mediocre and that they need more time to improve their designs. This indicates a potential lack of attention to detail or creativity in their services, which may not meet the expectations of some customers.
5. Lack of order: The same comment also mentions that Magical Nails needs to improve their organization, suggesting that there may be some disarray or lack of structure within the shop. This can negatively impact efficiency and the overall customer experience.
In conclusion, Magical Nails has several strengths, including positive customer relationships, talented staff, compliments on results, a great atmosphere, and affordable prices. However, there are also weaknesses to consider, such as poor customer service, a lack of greetings upon entry, inconsistent opening times, mediocre work, and a lack of order within the shop. Addressing these weaknesses can help Magical Nails improve their overall service and provide a better experience for their customers.
Best TL Reviews
I’ve been coming to this nail shop over 4 years. Everyone in the shop is respectful and good people. They know me as “B-Minaj”. Moon does a great job on my nails, eye lashes, and eyebrows. I always get a lot of compliments on my nails, eye lashes and eye brows. I get my pedicures done here as well and receive compliments. I come to the shop every other week. Their service is wonderful. If you’re in a down mood, they sure know how to cheer you up, especially Moon. I appreciate their service and extraordinary talents ???????????? .. Moon does all my color eyebrows as well. I’ve posted a few pictures.. Great atmosphere ????????????
I came in for a quick pedicure cause my toes needed attention. When I get there I was seated immediately to soak. I see other people who need the same basic pedicure as myself come & go. I’m asking for service but nobody answered me. Here it is a hour later and my feet which have been soaking , started turning white from sitting in water. I left with scribbled up feet & without any service. I just needed a basic pedicure..
They do nice full sets and pedicures, but the workers just stare at you when you enter instead of greeting and asking what you need. Lowest prices and good work though.
Moon has been servicing me for over 10 years now. She does a great job on EVERYTHING....
Moon does my lashes and I love them. She does such a wonderful job.. She does a good job with the nails too! Whenever your in the area check her out or call to schedule an appointment. You won't be disappointed ✔❗..
Will and Moon are Awesome! I love how Will does my nails and how Moon does my lashes and eyebrows. I drive 45 mins to get my nails done by Will. I have no complaints on the service I receive. If you want quality nails and lashes I suggest going here, they do GREAT work.
The work is mediocre. They need more time to get with the real designs. They just need to get some order about them and things would move a little smoother.
I'm here at 9am cause that's when their supposed to open on Saturdays... their not even here.
Quality service on eyebrows
Place Pictures
Magical Nails Info
Amenities
Health & safety
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Mask required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:30 PM |
How to go there
Location
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