Quick Facts About C&J Beauty Supply
C&J Beauty Supply place, based on the comments provided, has several strengths and weaknesses.
One of the strengths mentioned by multiple customers is the reasonable prices at C&J Beauty Supply. This is an important aspect for customers as they want to get value for their money. Additionally, the friendly and helpful staff are commended for their excellent customer service. Positive interactions with employees can greatly influence a customer's overall experience and satisfaction.
The variety of hair and skin products available at C&J Beauty Supply is another strength mentioned. This indicates that the store carries a wide range of products, meeting the needs and preferences of different customers. Furthermore, the comment about having everything needed in stock suggests that the store is well-stocked and customers can find what they are looking for easily.
The fact that C&J Beauty Supply is a black-owned beauty supply store is also seen as a strength by some customers. Supporting minority-owned businesses is important to many individuals, and the existence of such a store can be viewed as empowering and encouraging.
However, there are also some weaknesses mentioned in the comments. One customer reports feeling ignored in favor of a non-black customer, which raises concerns about equal treatment and customer service. This suggests that there may be room for improvement in terms of ensuring all customers receive equal attention and prompt service. Addressing any potential bias or favoritism is crucial for maintaining a positive reputation and fostering a welcoming environment.
Another weakness mentioned is the limited options for hair extensions/half wigs/full wigs. This may disappoint customers who are specifically looking for these items. Increasing the variety and options available in this category may help attract a wider range of customers.
A few customers also commented on the high prices compared to similar products found on online platforms like Amazon. This suggests that the pricing at C&J Beauty Supply may be less competitive, potentially leading some customers to choose alternative purchasing options. Regularly reviewing and adjusting pricing strategies to remain competitive and offer greater value may help address this weakness.
Lastly, some customers expressed a desire for more variety, specifically more expression hair. Expanding the product range to include a broader selection of items, such as different types of hair extensions, may help attract and retain a larger customer base.
In conclusion, C&J Beauty Supply has several strengths, including reasonable prices, friendly staff, a good variety of hair and skin products, and the fact that it is a black-owned business. However, there are also areas for improvement, such as ensuring equal treatment of all customers, expanding the options for hair extensions, adjusting prices to remain competitive, and providing a wider range of products. Regularly addressing these weaknesses can help C&J Beauty Supply enhance customer satisfaction and maintain a successful business.
Best TL Reviews
Will try to support simply because it's not often that you see a black owned beauty supply store, but I can't lie I was kinda taken aback when the owner watched me wait patiently to check out with her as she finished with a client's hair ONLY for her to stop to assist and checkout a non-black customer as soon as she walked in. Not that race matters, but no customer should be expected to have any more or less patience than the next customer.
Prices are reasonable and the workers are nice. The parking lot on the weekend is packed.
I’ve been coming here for years. I love this Beauty Supply and the owners are super friendly and helpful.????
Excellent customer service. The variety of hair is ok but they need to add shorter lengths to their stock. Everyone doesn’t want hair down their back. Also they’re a little on the $$ side for the same hair I can get on Amazon for dollars less.
A decent variety of hair and skin products. Some cosmetics, blow dryers and flat irons. Hair extensions/half wig/full wig options are limited; however, lots of braiding hair. Hair pricing can be high for certain options. 3 stars because everytime I run in at the last minute for a product I'm able to achieve my desired look.
C&J always has what I need! Beautiful hair, and all sorts of styles. You really have to look through the aisles and read the bottles because I found this little gem... had never heard of the brand before but when I got it home it was the perfect blend for my curls! The staff is there and willing to help you find whatever you need. They have been there for a long time and I'm always satisfied.
Always have what I need in stock, and they always provide GREAT customer service to me.
They have nice things , I just wish they could have more expression hair
C&J Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 05:55 PM |
|---|---|
| Tuesday | 10:00 AM - 05:55 PM |
| Wednesday | 10:00 AM - 05:55 PM |
| Thursday | 10:00 AM - 05:55 PM |
| Friday | 10:00 AM - 05:55 PM |
| Saturday | 10:00 AM - 05:55 PM |
| Sunday | 10:30 AM - 04:00 PM |
How to go there
Location
Places
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