Quick Facts About Isabel's Beauty Salon
Strengths:
1) Skill and expertise: Isabel is praised for her ability to do a wonderful job with haircuts and styling. She is able to save traumatized hair and ensure that her clients feel comfortable throughout the process.
2) Customer satisfaction: The reviewer mentions being in love with their hair and being pleased with the results. They also state that they will continue to see Isabel and recommend her to others. This indicates a high level of customer satisfaction.
3) Owner involvement: The owner, Isabel, is described as a total sweetheart and praised for her outstanding work. Having an involved and skilled owner can contribute to the overall success and quality of a business.
4) Longevity: One reviewer mentions that they have been coming to Isabel's Beauty Salon for their entire life, indicating that the salon has built a loyal customer base.
5) Good for haircuts: A male reviewer specifically highlights that Isabel's Beauty Salon is the best place to get a haircut. This shows that the salon has a reputation for providing quality haircuts for both men and women.
Weaknesses:
1) Incompetent hairdressers: Two reviewers mention negative experiences with other hairdressers in the salon, specifically Graciela and Elena. They state that their hair was ruined and mention unprofessional behavior, such as asking for more money and discussing personal information. This indicates a lack of skill and professionalism among some of the staff members.
2) Lack of transparency with pricing: One reviewer mentions that prices are not disclosed upfront and that the salon does not provide appointments immediately for hair mistakes. This lack of transparency and customer service can lead to customer dissatisfaction.
3) Expensive prices: One reviewer mentions that the salon is expensive for the area of San Juan Capistrano. High prices compared to competitors can deter potential customers from choosing the salon.
4) Complaints and problems between staff members: One reviewer mentions witnessing problems between the staff members, including complaining about customers and not wanting to work. This negative work environment can lead to a decrease in overall service quality.
In conclusion, Isabel's Beauty Salon has strengths in terms of skill and expertise, customer satisfaction, owner involvement, longevity, and quality haircuts. However, there are weaknesses in the form of incompetent hairdressers, lack of transparency with pricing, expensive prices, and complaints and problems between staff members. These weaknesses can impact the overall customer experience and reputation of the salon.
Best TL Reviews
Isabel saved my hair! I was traumatized the last time I got a haircut and was reluctant to go again. I was recommended Isabel by a good friend of mine. She did a wonderful job and took her time to make sure I was comfortable. My hair looks absolutely beautiful, I am in love with it! I am so pleased with the results. I will certainly continue seeing her again and highly recommend to anyone looking for a great haircut. She's truly the best!
Graciela and Elena hairdressers ruin my hair 2 times . They did highlights and then they covered them with different toners and my hair was purple and green instead of light blonde , they asked for more money because they said I have a rich boyfriend and he could pay for it. They also complained a lot about the time that they invested doing my hair and they didn’t eat lunch, etc. They are a rip off , they don’t do a good job, they just want to know your personal business and still your money.
Expensive for San Juan Capistrano! You cannot ask for prices once you get there. If they make A mistake on your hair they will not give you an appointment right away. Would not recommend!
Amazing !!! Love the service and attention, the owner of the place, Isabel is a total sweetheart and her works are outstanding !!! All those comments out there saying bad things about this business are simply brats !!
Today I had my roots done and a blow. Loved it! She (Isabel) matched my color perfectly! Thanks so much
Been coming here my entire life ( I'm a male ). Best place to get a haircut.
Bad, from my first option to the last. I don't like their new people. They often make me turn back very upset and who knows where are the girls I used to know. Seems either they wants to go home early or they don't want to work. If they have costumers they are complaining, if they don't have costumers they are complaining as well. You can see there are problems between the ladies so If you call requesting an appointment with someone the don't pass the phone. Anyways, my family and myself are just saying good bye to you.
Las mejores estilistas
Sobre todo Isabel y Elena
???????? hacen su trabajo con amor
Esto fue por Isabel
Isabel's Beauty Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
How to go there
Location
Places