Quick Facts About Lani Nails
Lani Nails Place has received a mix of positive and negative comments from customers. To thoroughly analyze the strengths and weaknesses of the salon, let's break down the comments provided.
Starting with the negative comments, several customers had issues with the quality of the service they received. One customer reported that their gel polish peeled off as soon as they got home, indicating a lack of proper application or inadequate nail preparation. This highlights a weakness in the salon's attention to detail and quality control. Additionally, this customer stated that they only received the basic pedicure service, with no extras such as foot massages or scrubs. This suggests a weakness in the range of services provided by Lani Nails Place and a lack of attention to customer satisfaction.
Another customer mentioned that no cleaning was done after using the tools and that items were washed in the foot water from previous customers. This is a significant hygiene concern and indicates a lack of proper sanitization protocols. Failing to maintain a clean and safe environment is a serious weakness for any salon.
Furthermore, a customer expressed dissatisfaction with the price they paid, stating that the service did not meet their expectations. This suggests a potential weakness in the value for money offered by Lani Nails Place. If customers feel that the price they paid does not match the quality of service they received, it can lead to negative reviews and a decline in customer loyalty.
On the positive side, there were some customers who had a pleasant experience at Lani Nails Place. One customer praised the staff for their dedication and focused service. They complimented the staff for removing hangnails quickly and without pain, as well as providing massages and eyebrow waxing that exceeded expectations. This indicates a strength in the skills and expertise of the staff members who served this customer. Their attention to detail and dedication to customer satisfaction stood out.
Another customer was happy with the new management of the salon. They mentioned that the staff turnover seemed to have positive effects, including shorter waiting times and perfect nail results. This suggests that the change in management may have eliminated some previous weaknesses and improved the overall experience at Lani Nails Place.
One customer specifically mentioned Helen as an exceptional nail technician. They praised her meticulous work, attention to detail, and the fact that their nails never felt bulky after her services. This highlights a strength in the skills and expertise of certain staff members, which can contribute to positive customer experiences and loyalty.
Finally, a customer appreciated the friendly staff and the high quality of their nails. This positive feedback indicates that the salon has succeeded in creating a friendly and welcoming atmosphere, which is a strength in customer service.
In summary, Lani Nails Place has both strengths and weaknesses based on the comments provided. Their weaknesses include issues with quality control, lack of attention to customer satisfaction, hygiene concerns, and potential value for money concerns. On the other hand, their strengths include dedicated and skilled staff members, a friendly atmosphere, and improvements in service under new management. By addressing these weaknesses and building upon their strengths, Lani Nails Place can enhance their reputation and attract more satisfied customers.
Best TL Reviews
Took my mom to get her nails done for her Birthday. She got Gel. And as soon as we got home. He Gel Polish peeled off her toe. The staff were friendly but when you get a pedicure. You get the bare minimum. Soak cut and color. Nothing extra, no message, no scrubs. I called to inform them about the issue and she told me to come back in. I didn't want to go back as soon as we got home. I said we can come in tomorrow morning but she said she can't take us because she's all booked up. If you didn't mess up in the first place it would never have happened. After her nails get fixed. I know I will never be coming back ever again! Regular Pedi 20 bucks and Gel 30. And they did not even look that good or did a good job. Not worth the service for the price I paid. Nothing was cleaned after used and they wash the items in the foot water peoples feet have soaked in. They did not even push my cuticles back or cut them properly.
TruckDriver from FL went in for a Spa Mani & Pedi, Ladies were Sweet and Focused. I don’t believe No One has ever completely removed my “HangNails” so quickly and with no pain. The massages were even better and the dedication to please you was appreciated. Also, had my EyeBrows waxed and shaped (you must know I only get my eyebrows cleaned up becuz the last person 10 yrs ago who shaped my eyebrows waxed OFF half my shyt and NEVER AGAIN but Helen had me shocked. Eyebrows are beautiful. Nails are glossy and fabulous. These ladies maybe short staff but they work precisely and quickly and absolutely keeps you satisfied before you walk out.
You will need to be Patient but trust it’s worth it. Thank You, Beautiful Ladies of LaniNails! Merci.
Hadn’t been to this place in a few years, came back everyone that works there’s is new, great experience, I didn’t have to wait long like before, and the nails came out perfect !
Helen had done my nails a couple of times. She does an amazing time. She is very meticulous and it shows in her work. I love her thoroughness. They never look or feel bulky either. Thank you Helen for consistent and great service.
Super friendly and they do a really amazing job I love my nails !!
Llevo mucho tiempo llendo a este salón y salgo feliz Helen cuida de mis manos y Lane de mis pies , recomiendo este salón porque dan un buen trabajo y sus precios son muy buenos .
My daughter and i went there 3 weeks ago, yes, under new management.The new owners are nice. But the spa tub NO, NO, NO,NO,NO how your feet sit in water that only covers your feet with NNNOOO jets!!. Thank you but NO thank you, Yes we walked out.
Read a lot of good reviews so I decided to try it out . Didn’t think a gel manicure can go wrong. Lady was nice but does not know how to apply. First time trying a different place other than my usual and regretted it. Nails we’re not even and I had gel all around my nail. First time I didn’t tip but I wasn’t satisfied.
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Lani Nails Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Staff wear masks
Accessibility
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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