Happy Nails

+1 586-294-8825

31372 Harper Ave # B, St Clair Shores, MI 48082 United States of America

Open Today: -

Quick Facts About Happy Nails

Happy Nails place has a number of strengths and weaknesses, as evidenced by the comments provided.

Starting with the strengths, one recurring theme is the friendliness and attentiveness of the owners. Many customers appreciate the personalized service and the fact that the owners remembered small details about their families and prior visits. The cleanliness of the establishment is also frequently praised, with customers noting that the owners keep the place clean and efficient. The quality of the service is another strength, with customers generally satisfied with the pedicures and nail services they receive. The #3 deluxe pedicure, in particular, received positive feedback for the massage, hot stones, and paraffin wax included.

On the other hand, there are also a number of weaknesses mentioned in the comments. One major complaint is the limited color selection, which can result in nails and toes not matching. This can be a significant disappointment for customers who value aesthetic consistency. Another issue raised is the quality of the nails. One customer mentioned that their nails had bumps and were uneven, despite paying a high price. This indicates that there may be a lack of attention to detail or skill in the nail application process.

Another common complaint is the poor customer service in handling issues or complaints. One customer mentioned that they asked multiple times for acrylic nails to be done a certain way, but the staff did not meet their requests. They also mentioned that the establishment refused to give them a refund, resulting in a negative experience. This highlights a weakness in customer service and the ability to handle customer concerns effectively.

Hygiene is another area of concern, as mentioned by one customer. They noted that the establishment reused foot separators and did not wash their hand towels. Furthermore, there were flies and gnats near the pedicure station, which suggests a lack of cleanliness and attention to hygiene practices. This can be a major turn-off for customers who prioritize cleanliness and hygiene in nail salons.

Price is also mentioned as a potential weakness. While some customers find the prices reasonable and worth the money for the service received, there are others who mention that the prices are expensive. This indicates that the pricing may not be consistent or transparent, leading to some customers feeling unsatisfied with the value for money.

In conclusion, Happy Nails place has strengths in terms of its friendly and attentive owners, cleanliness, and overall quality of service. However, there are weaknesses in terms of color selection, nail quality, customer service, hygiene practices, and pricing. These weaknesses should be addressed in order to improve the overall customer experience and satisfaction at Happy Nails place.

Best TL Reviews

My daughters have been coming here for years. I've come a few times. The owners are so nice. They remembered the smallest details about family and prior visits. They keep the place clean and are efficient. I live kind of far but I travel for service. Recommended!

I was glad they were open on Sunday and greatly appreciate it but….. color selection is extremely limited. So my nails do not match my toes. (I have to have gel for my nails because of the line of work I do. And gel is not good for my toes nor do I want to pay a fortune) paid extra for coffin however she had to go over them because they all looked totally different from one another. My nails are not smooth they have bumps. And this was not cheap at all.

I got the #3 deluxe pedicure. It was a great pedicure that came with a massage, hot stones, and paraffin wax. Lucky, my technician didn't a wonderful job. I have been looking for someplace for months, as my old shop closed. I will definitely be back. The establishment was clean, he payed attention to details, and even though it was a Saturdy, he did not attempt to give me a rush job. I loved it

Absolutely horrible, will not return & will NOT be recommending this business to anybody. Asked 2 different people me to have acrylic nails done to myself and my friends. They told us they would do them and then started pairing our nails. Throughout the experience, we were extremely disappointed as we asked multiple people multiliple times to make sure they would be done how we want them. Asked for my money back because it wasn’t worth it and they refused. Needless to say, unless you want to pay $65 (2 people) for them to paint your nails, be my guest, but We will not be returning.

HORRIBLE PLACE!! DO NOT GO IN… you will

Be sorry. First off they re-use the same foot separators for your toes. They don’t wash their hand- towels. You can smell them. There pedicure station has all kinds of

Flies and Nats. I went to them to get a fill in and color

Change. I asked for

Yellow for the Wu- Tang concert I noticed my feet were Orange and my nails

We’re yellow. I told him

Then “

Hey are you sure You used the same nail Color you used on my hands, that you used on my

Feet “? Because they look Orange ????.

He said “ yes it just needs to dry and it will

Be the same color.. I said ok but it looks so different already he assured me “ it’s the same

Color ma’am it just have to dry .. the next day I went back and he lied and said he didn’t do that and it was because I got

In the ocean ???? I said

Sir what ocean??? Your confusing me

With the other customer that was here. I was going to the Wu tang concert and the other customer

Was going on vacation …

He lied BOLD

FACED on some

Salt water from the ocean that I didn’t even get in.

I said sir I told

You this yesterday they were two different colors..

And you said once it dries it

Will be the same

Colors …. We went back and forth he said he wasn’t doing it over WOW and told me to just leave Wow…

I was super calm and my

Feelings were

Hurt because he didn’t even take responsibility for

What he did ..I went to a new nail place just the next light down and they did a PHENOMENAL JOB! The man even did my

Nail color for

FREE! Because I explained what I just went Thru…

That was sooooo nice of

Him

He has nothing to do with the prior nail place I went to. But he said he felt bad…..

Happy Nails need to change their nail because you are NOT happy their …. NO WAY! NO HOW… I’m glad I didn’t get a fungus from

This place

.DONT GO HERE … EVER

So far have been twice and have loved each experience. The employees are very friendly, give realistic times and so far have done a great job on my nails.

Love them, always nice and quick. Went here for my prom nails had one pop off the day of and they fixed it free of charge as soon as I came in, they always do a great job with eyebrow waxing as well, I'd recommend them to anyone.

This place is amazing. I came here for prom and my nails got really messed up previously from another salon. When I told them what happened he gave me exactly what I wanted for half off. And he also gave me a free glitter top coat which I would usually have to pay extra for. They're a little bit expensive but it's definitely worth the money. They're always so kind and courteous when I come here. 10 out of 10 highly recommend if you're looking for a new nail place try out this one.