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A-Plus Nails and Spa

+1 518-310-1631
8 Plattsburgh Plaza, Plattsburgh, NY 12901 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About A-Plus Nails and Spa

Strengths: 1. Excellent nail service: Many customers praise A-Plus Nails and Spa for the quality of their nail services. They mention that the staff does a great job, following their instructions and ensuring that the nails turn out the way they wanted. 2. Friendly and personable staff: Multiple comments highlight the friendly and welcoming atmosphere at A-Plus Nails and Spa. Customers appreciate the staff's kindness and enjoy interacting with them during their appointments. 3. Flexibility and dedication to customer satisfaction: One reviewer mentions that the salon stayed open past their closing time to finish a customer's appointment. This shows their dedication to ensuring that every customer is satisfied, even if it means going above and beyond. 4. Long-standing customer relationships: A customer mentions that they have been going to A-Plus Nails and Spa for almost 8 years. This suggests that the salon has built long-standing relationships with their customers, which can be a testament to their consistent quality and service. 5. Attention to detail: Customers praise the salon for taking their time and not rushing through appointments, resulting in a thorough and well-executed job. This attention to detail is appreciated by the customers.
Weaknesses: 1. Appointment scheduling: One reviewer mentions that A-Plus Nails and Spa does not make appointments for nails and operates on a first-come, first-serve basis. This might lead to longer wait times, which can be inconvenient for customers who prefer a more structured and time-efficient experience. 2. Long wait times: Despite having an appointment, one customer had to wait over two and a half hours to receive a manicure and a pedicure. This can be frustrating for customers who expect their appointments to be completed within a reasonable timeframe. 3. Cleanliness concerns: While one customer mentions that the salon is "fairly clean," another mentions that the products appear dusty. This raises concerns about the overall cleanliness and hygiene practices of the salon, which may deter more particular customers. 4. Lack of express services: Some customers might prefer quick and efficient services, especially if they have time constraints. A-Plus Nails and Spa's reputation for taking their time and ensuring thoroughness may not align with the needs of customers seeking express services. 5. Inconsistent efficiency: While one customer praises the salon for the efficiency of their gel pedicure, another customer mentions that the same treatment took over two and a half hours. This implies inconsistency in the salon's efficiency, which can be problematic for customers seeking a predictable and time-effective experience.
In conclusion, A-Plus Nails and Spa's strengths lie in their excellent nail service, friendly staff, dedication to customer satisfaction, long-standing customer relationships, and attention to detail. However, weaknesses such as appointment scheduling limitations, long wait times, cleanliness concerns, lack of express services, and inconsistent efficiency should be addressed to further enhance the overall customer experience.


Best TL Reviews

I love the nails they did so good I am glad I went to them they where so nice and did them amazingly like I asked they did them how I wanted them to and they came out wonderful
Love this place! Ppl are so nice and always do a great job. ! Best place in town!!
This place is my new favorite! They are absolutely wonderful! My appointment was at 615 and they were running behind and I was a little late and they closed at 7pm. They stayed until 9pm to finish my manicure and pedicure, didnt rush through it, didnt complain and took their time to make sure it looked perfect! They were all so nice and personable and I'm 100% coming here from now on definitely recommend!!
I have been going here for almost 8yrs. now. The owners and staff are absolutely amazing and super friendly. They always do an amazing job. They have all become friends over this time.
My friend and I went to get pedicures and had a great experience. They do not make appointments for nails, it is first come, first serve. The wait was about 30 minutes, but well worth it. The gentleman who did my pedicure took his time and was very thorough. The pedicure was done in a great massage chair. I received an amazing 10+minute foot/leg massage and he did a great job with the paint job. They did not rush through our pedicures just because there was a line and they did a great job! I will definitely be returning!
Appreciate that they called me to come in due to restrictions. Fairly clean. That's what happens when your product is dusty. Nail tech was very personable and did a fine job.
Despite having an appointment, it took over two and a half hours to get a manicure and a pedicure (which can be done in ~50 minutes if efficient). However a gel pedicure will last over a month. They do a good job, but do not go in expecting to have it be a quick process.
Excellent staff take their time make you feel welcome and pampered very clean and highly recommend..my mother and I booked appointments ahead every month and always enjoy our visit never disappointing

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A-Plus Nails and Spa Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday Closed
Sunday Closed

How to go there

Location