Quick Facts About Diamond Nails & Spa
Diamond Nails & Spa is a nail salon with a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the place, it is important to consider the comments provided.
Starting with the strengths, there are a few comments that highlight positive aspects of Diamond Nails & Spa. One comment mentions that they did a good job and another mentions an amazing job done by a gentleman during a pedicure. These comments suggest that the salon has skilled technicians who are capable of delivering satisfactory results. The fact that the staff at Diamond Nails & Spa was willing to do a special design and make the customer feel comfortable shows that they prioritize customer satisfaction and aim to meet individual preferences and needs. Additionally, the comment about the staff being gentle and nice despite the customer's nervousness demonstrates their ability to create a calm and welcoming environment.
Furthermore, the comment about the technician taking their time and being precise in delivering the desired nail design indicates attention to detail and a commitment to quality work. This attention to detail is further supported by the statement that the technician made sure the customer liked their nails before continuing, which suggests a high level of customer service and a willingness to accommodate individual preferences.
However, there are also weaknesses highlighted in the comments that should be taken into consideration. One prevalent issue seems to be the pricing. One customer mentioned that the services were too expensive, specifically citing a cost of $72 for a nail service. This could be seen as a weakness as it may deter potential customers who are seeking more affordable options. Additionally, another customer stated that they won't be going back for a while due to dissatisfaction with the results of their fill, suggesting that there may be issues with consistency and quality control in the salon.
Another weakness is reflected in the negative comments regarding mistakes made by the technicians. One customer mentioned that their wedding nails were messed up and, despite attempting a second visit, their nails were still not up to standard. This indicates a lack of attention to detail and inconsistency in the quality of services provided. The fact that the customer couldn't find an alternative technician for their nails also suggests limited availability of staff or a lack of proper organization in the salon.
Furthermore, a customer expressed disappointment with their pedicure service, stating that the technician rushed through the service and did not provide the requested service. This highlights a weakness in the customer service aspect of the salon, as the customer did not receive the service they wanted and felt rushed during their appointment.
Lastly, there was a negative comment about a technician behaving in a shady manner, suggesting unethical behavior and attempts to overcharge the customer. This is a major weakness as it not only reflects poorly on the technician but also on the overall professionalism and integrity of the salon.
In conclusion, Diamond Nails & Spa has a mix of strengths and weaknesses. Their strengths include skilled technicians, attention to detail, and a welcoming environment. However, weaknesses such as high pricing, inconsistency in service quality, and instances of unprofessional behavior should be addressed in order for the salon to improve its overall customer experience and reputation.
Best TL Reviews
They did a good job! Was just too expensive. 72.00 for my nails.
I got a great lady for both a pedicure and manicure. It was such a good experience and I will absolutely go there any chance I get. They were willing to do a special design and helped make me feel comfortable the whole time.
Gave them a second try after they messed up my wedding nails, big mistake. Despite the nails being extremely thick it’s been 2 weeks and 2 days and 3 of them are broken, and I stay home. Below I’ll post picture of what I asked for vs what I got. I will say when I called and told them I wasn’t happy with what I received they offered to have a different tech do them and I just didn’t have a way there. I’ve also posted a picture of the glue and/or acrylic that was on my actual finger.
My first time there. The gentleman that did my pedicure did an amazing job. I enjoyed every moment of it. I will definitely go back again. Thank you sir. Actually I just left there.
Very disappointed with my fill this time. Lines are not even some are thicker than the other. And I ask to just do all the same color instead if the French tips were to hard and she laughed and continued. Probably won’t be back for a while
Worst nail salon experience EVER. The guy who did my pedicure was extremely shady and kept suggesting the most expensive things and at the end even tried charging more to my card than what the price actually was. I was also in the chair for maybe 15 minutes. Everything was rushed and I didn’t get the service I requested.
They took their time and was very precise on how I wanted my nails. He made sure I liked them before he continued which I really liked. Amazing work
They’ve done my nails very nicely, the staff are very gentle and nice. Even when I get nervous and my hands shake, they do an amazing job. My nails last a while. Would recommend them. Pricing is okay. Picture below are the nails I have as of writing this, don’t mind scratch.
Place Pictures
Diamond Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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