Just Pierce It @ Roosevelt Field Mall

+1 516-252-4724

630 Old Country Rd, Garden City, NY 11530 United States of America

Open Today: -

Quick Facts About Just Pierce It @ Roosevelt Field Mall

Just Pierce It @ Roosevelt Field Mall is a piercing studio located in the Roosevelt Field Mall. The comments above provide insights into the strengths and weaknesses of the establishment, which will be discussed below.

One of the strengths of Just Pierce It is the excellent customer service provided by some of the sales associates. Amy, for example, received praise for her friendly demeanor and professional approach during the ear-piercing process. She provided helpful aftercare instructions and made the customer feel comfortable throughout the procedure. Similarly, Bryan was commended for his patience and assistance in finding the right body jewelry. These positive interactions with knowledgeable and helpful staff contribute to a positive customer experience.

Another strength highlighted in the comments is the selection and affordability of the jewelry at Just Pierce It. The sales associates, particularly the manager Maykelin, are commended for offering a wide range of options and ensuring the best quality of jewelry. The discounted rates for returning customers also provide an additional incentive for customers to continue patronizing the business.

Additionally, cleanliness and sterility are mentioned positively in one of the comments. Anthony, the piercer, is praised for maintaining a clean and sterile environment. This attention to hygiene is crucial in ensuring the safety and well-being of customers.

However, there are also weaknesses identified by customers regarding Just Pierce It. One recurring issue is the presence of a particular employee with purple hair who has been consistently described as rude. This employee's behavior has been off-putting to multiple customers and has resulted in lost business for the establishment. It is suggested that the management address this issue and emphasize the importance of positive customer interactions to all employees.

Another weakness identified in the comments is the inconsistency and lack of knowledge displayed by the staff in relation to company policies. The employee referred to as May is singled out as someone who provided contradictory information and appeared to be unaware of the policies. This inconsistency can lead to confusion and frustration for customers, potentially causing them to seek services elsewhere.

Despite these weaknesses, the positive experiences shared by customers at Just Pierce It outweigh the negative ones. The friendly and knowledgeable staff who provide excellent customer service, the wide selection and affordability of jewelry, and the cleanliness and sterility of the establishment are aspects that contribute to its strengths. However, it is crucial for the management to address the issues of employee behavior and policy knowledge to ensure consistent and positive customer experiences in the future.

Best TL Reviews

Attempted to have my daughter get her nose pierced here as a birthday gift. I had to leave due to the employee with purple hair that was extremely rude. She kept cutting me off and saying the same thing as I explained I had my daughters birth certificate along with my state ID. Not many minors have state ID, she wouldn’t accept school ID from previous year. Upon checking multiple reviews

it appears many customers have shared experiences with this same employee. Such a shame this business will lose potential customers because of one persons actions. Please speak with your employee her demeanor towards shoppers should be more positive.

A sales associate named Amy provided excellent customer service. When she pierced my ears it went smoothly. She also told me great ways to take care of the piercing and was friendly though out the ear piercing experience. Thank you.

The person at the kiosk, May, was one of the rudest, most ill informed people I’ve had the displeasure of meeting. If you’re not familiar with your company’s policies, just say so, don’t make stuff up on the fly and make contradictory statements. Much better service at Piercing Pagoda, 1 minute walk to a much better kiosk with friendly customer service reps.

Regarding your policies, no one asked you to change any policy. The issue was that she provided contradictory information and didn’t seem to know what your policies were. You got bad info from your rep.

I went to find body jewelry, Bryan was extremely helpful and patient with me because I didn’t know exactly what I wanted but he had patience with me and displayed many options for me! Also my friend got pierced here and she loved the customer service, definitely will be coming back.

I went to get my cartilage pierced today. At first they didn’t have the stud I wanted but I’m very flexible when it comes to choosing. Colleen was extremely nice. I felt very comfortable throughout the whole process and she was very thorough with the after care instructions. Once this piercing heals, I’ll be going back for more. Thank you, Colleen.

I’ve known the sales associates at this particular location for about 2 years and I am always pleased with their selection of jewelry and prices. The manager Maykelin always helps me out with the best quality of jewelry and service. I highly recommend them if you’re looking for fast and affordable piercing services. They also give you 10% off when you’re a returning customer which I gladly am!

Anthony was awesome with my young daughter! I went to this place because of the great reviews and I could not have been happier. Very clean, sterile, and Anthony asked questions about my daughter before starting and explained procedures in detail from the paperwork (proper identification required for children) to actual ear piercing. I was impressed and would highly recommend!

Got my ears done here. Super nice and friendly but I went the other day with my brother and the woman with the purple hair up to the shoulders is sooo rude! It caught me off guard. Everyone else in the past was so sweet. I was shocked !