Quick Facts About Fima African Hair Braiding
Fima African Hair Braiding place has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the business, we will address these comments and highlight key points.
Strengths:
1. Skillful and talented braiders: Customers consistently mention the skills and expertise of the braiders at Fima African Hair Braiding. They commend the neat, beautiful, and eye-catching designs produced by Fatima and her team. Many customers specifically appreciate the precise execution of their requested hairstyles.
2. Excellent customer service: Several customers praise the friendly and respectful attitude of the workers at Fima African Hair Braiding. They mention feeling welcomed and respected during their visits. The braiders are also described as kind and accommodating, going above and beyond to provide a satisfactory experience.
3. Clean and comfortable environment: The cleanliness of the shop is consistently mentioned as a positive aspect. Customers appreciate the organized and hygienic atmosphere, including the cleanliness of the restrooms. The comfort of the shop is also highlighted as a strength, with customers feeling comfortable and at ease during their visits.
4. Reasonable prices: Fima African Hair Braiding is praised for offering reasonable prices for their services. Customers mention that they felt they received good value for their money.
5. Flexibility and prompt service: Fima African Hair Braiding receives positive feedback for accommodating customers' needs and providing prompt service. Customers appreciate being able to secure appointments on short notice or having their hair done quickly in urgent situations.
Weaknesses:
1. Inconsistent quality and pricing: Some customers express dissatisfaction with the quality of their braids and perceived overcharging for the services. Complaints include issues with untrimmed hair, the use of old or reused hair extensions, and poor execution of requested styles. These inconsistencies in quality and charges may undermine the overall reputation of the business.
2. Lack of professionalism and punctuality: One customer shares a negative experience regarding the lack of professionalism and punctuality of the staff. They describe instances of appointments being rescheduled last minute and the owner, Fima, arriving late or not showing up at all. This reflects negatively on the business's reliability and commitment to customer service.
3. Technique preferences and limitations: While most customers are satisfied with the braiding techniques used at Fima African Hair Braiding, one customer expresses being picky and not entirely pleased with the techniques employed. This suggests that the business may have limitations in catering to specific customer preferences.
In conclusion, Fima African Hair Braiding demonstrates several strengths, including skillful braiders, excellent customer service, a clean and comfortable environment, reasonable prices, and flexibility in meeting customer needs. However, there are also weaknesses that should be addressed, such as inconsistent quality and pricing, lapses in professionalism and punctuality, and potential limitations in technique preferences. By addressing these weaknesses and consistently delivering high-quality services, Fima African Hair Braiding can build a stronger reputation and attract more satisfied customers.
Best TL Reviews
I’ve been to this shop a few times over the years and I always leave as a satisfied customer. Fatima is a real braider she did boho box braids and they turned out beautifully. Most notably she parted and greased my scalp with hair oil instead of clogging my scalp w/braiding gel. She is very sweet w/great customer service. Highly recommend her services!
Fatima, of Fima’s Hair Braiding, is a gifted braider. She listens and delivers swift, neat, beautiful, eye-catching designs. I love her work and her shop is very clean, comfortable and conveniently located. Her prices are reasonable. I recommend this shop highly.
I had four jumbo braids done and the quality was not worth what I paid. The original price was $15 a braid that’s $60 and the lady wanted to charge me $90 . She didn’t trim my hair after braiding and the hair she used seemed old or reused . Only good thing I can say is workers are friendly but the quality hair and braiding skills for jumbo braids is not it.
She got me in within an hour after another place canceled on me. She was so kind and had 2 people do my micros in 4.5 hours for only $180. They show you a test braid and are open to braiding less tight. It was worth the trip from the north side. I'll definitely be back!
I went in to get bohemian box braids, showed the lady exactly how I wanted it. She said the person doing my hair would be arriving soon. She combed my hair from the root not the ends first. Pulling out big clumps of hair. I told her twice to comb from the ends to root. Once she was done doing my hair it looked horrible, I felt like I had an untamed lions mane on top of my head. She didn't oil my scalp or anything. They over charge for hairstyles they don't properly know how to do. I would never go back there again. Worse place I've ever been to get my hair done!!!!!
Dropped in to see if had any available appointments, in addition I need my hair done in 4 hours. Fima took me right in got two wonderful ladies started right away, in two hours half of my head was done. I have been getting my hair braided for over twenty years and this service was hands down the best. If I am pleased I am a loyal customer, so I will be back. Thanks for getting me together for my new promotion at work!!!!!!
Start off five stars across the board!!!
The shop is clean, organized, the restrooms are clean as well the ladies are very nice and respectful and made me feel very welcomed. Fima braided my hair she took her time my braids are neat the exact size I asked for, she had to stop a few times but she advised me of what she needed to do and could I give her a min. I only had the top part done it took her 6 hrs, She did not take a break when there food came she told me she would finish me up first. I would highly recommend this place and Fima, her sister Rose braids like her too as there was 2 other ladies there getting there hair braided. I think they all braid good but I’m a lil picky on techniques ( if you get braids a lot then you would understand where I’m coming from) I had no problem with parking either she will show where you can park without getting a ticket if you not from the area.
This was my first time goin to Fima. I called and scheduled my appointment and on the appointment day she was there before me. Me and my daughter was getting our hair braided. The ladies were nice and respectful. The facility was very clean. They did both our hair just the way we asked and they did an excellent job. Very happy to have went to them. I will be taking me and my daughter back to her before the beginning of school. Plus we were done in a reasonable amount of time. Much faster then my last few experiences elsewhere.
The second time I went in to schedule and appointment. I made it on time to my appointment but when I got there, there was a walk in. Fima then asked me can I come back the next day due to none of her workers answering there phones. Fima calls me at 11 that night to schedule a time for 6am the next day. I was like great. Me and my daughter who is 11 gets there at 5:50. I wait until 6:15 to call her because she hasn't come yet. I called her over 20 times from 6:15 until 7. At 7 I looked online for somewhere else to go and found someone who was willing to do her hair at 8am. At 7:30am Fima call me to tell me she just woke up and will be leaving out shortly. She then call me at 8:30 to ask where I was. If I would've waited for her I would've been waiting for 2 and half hours. That is just UNPROFESSIONAL and rude to people's time and commitments.
Fima African Hair Braiding Info
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 07:00 PM |
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