Quick Facts About Amelia Nail Spa
Amelia Nail Spa has received both positive and negative comments from customers, providing insights into the strengths and weaknesses of the establishment. It is important to consider these comments and experiences when evaluating the overall quality and reputation of the salon.
Starting with the positive comments, one customer raves about the salon, considering it the best and highlighting their real nails with gel polish. They highly recommend the salon, even if it's far from home, and mention that Amelia Nail Spa outperforms other nail salons. This comment indicates that the salon is known for its high-quality gel polish and overall performance, attracting customers who are willing to travel for their services. The positive review also suggests that the salon has skilled technicians who can create beautiful and long-lasting gel polish manicures, thereby building a positive reputation for the salon and instilling confidence in potential customers.
Another customer mentions a specific nail technician, Po, and praises their skills and ability to deliver exactly what was asked for. This comment suggests that the salon has talented and reliable technicians who can consistently fulfill customer expectations. The fact that the customer emphasizes always going to Po indicates that they have developed a loyal customer base and maintain a good rapport with their customers. This strength in the salon's human resources can contribute to customer satisfaction and loyalty.
Moving oThe second comment highlights some weaknesses that need to be addressed by Amelia Nail Spa. This customer expresses confusion over the pricing of a basic acrylic set with gel polish, stating that it cost them $82, whereas the salon used to charge $45-$55 for the same service. The increased pricing inconsistency suggests a lack of clarity and transparency in the salon's pricing structure. The customer also mentions that the nail technician was nice despite the price increase. It is essential for salons to maintain consistency in their pricing and communicate any changes to their customers to avoid misunderstandings and dissatisfaction. The salon should address this weakness by ensuring that they have a clear and transparent pricing strategy.
A negative review from another customer highlights a major weakness in Amelia Nail Spa's customer service and dispute resolution. The customer recounts their worst experience with nails, as their acrylics along with their friends' nails started falling off within a week. When the customers called to complain, they faced terrible service and were accused of lying by the employee on the phone. The unsatisfactory response from the salon indicates a lack of professionalism and empathy towards their customers' concerns. This weakness directly impacts the salon's reputation and can deter potential customers from choosing Amelia Nail Spa. The salon needs to work on improving their customer service, listening to customer complaints, and taking appropriate actions to rectify any issues.
Another negative comment highlights the unprofessional and rude behavior of the salon's owner. The customer recounts an incident where the owner refused to do chrome nails and made derogatory remarks about wasting their time. The customer then opted for a French dip manicure but was not informed about the additional cost associated with this service. The nail technician ignored the customer's requests and ultimately delivered a subpar experience. The customer emphasizes the uncomfortable and unprofessional atmosphere, signaling a lack of professionalism and customer-oriented approach from the salon's management. This weakness in management and communication negatively impacts customer satisfaction and trust.
On the positive side, one customer had a great experience getting a gel manicure, praising their nail technician, Danny. Despite some confusion about their desired outcome, Danny provided efficient and quality service, ensuring customer satisfaction. This comment suggests that the salon has skilled technicians who understand customer preferences and make an effort to deliver satisfactory results.
To summarize, Amelia Nail Spa has strengths in delivering high-quality gel polish manicures, talented technicians like Po who can consistently meet customer demands, and efficient service from nail technician Danny. However, there are weaknesses in the salon's pricing transparency, customer service, and professionalism, particularly exhibited by the owner. These weaknesses need to be addressed to maintain or improve the salon's reputation and attract and retain satisfied customers.
Best TL Reviews
The BEST salon! The picture is my real nails with gel polish only.
I highly recommend even if it isn’t close to home! They are open every day of the week and by far out performing other nail salons!
A little confused why a basic acrylic set with gel polish cost me $82. But the nail tech was nice. However I won’t be returning, they used to only charge $45-55 for acrylic gel sets…
Po is always my go to and he is amazing!!!!! Literally gives me exactly what I ask for everything single time and it’s always perfection. Can’t recommend him enough!
my experience with amelia nail spa was the worst experience i’ve ever had with nails! i went with 3 friends to get my nails done for an out of country vacation and within a week my acrylics along with the other two friends’ acrylics who had the same nail tech started falling off. the other girl’s nails who had a different tech are fine. we couldn’t call until we got back due to service overseas and they were terrible on the phone. they told me i am lying and there is no proof that they fell off and i probably was doing something out of the country that caused them to fall off. the guy on the phone accused me of changing my story several times and just told me it’s their policy and they worked hard on the nails even though they fell off within a week, which should not happen with acrylics. the worst salon with the worst service, please save yourself 100$ and find a better place.
This was my first time at this nail salon and I was very satisfied! I had Thomas as my nail tech and I showed him a picture of what I wanted and it came out nearly identical. It was more expensive than what I would've expected, it was really worth it (I got a full acrylic set with french tips and matte coat so I did not expect it to be cheap anyway). This was easily my favorite set of nails I've ever gotten done!
They gave me gel and I wasn’t supposed to get gel and so the total ended up being $100 and it kind of hurt but the lady was nice
First off this is the second bad experience I have had here. The owner is always very unprofessional and down right rude. I decided to give a second chance because maybe they were having an off day. I asked if they did chrome nails and the owner said "we don't know how do to them or waste our time doing them." So, I decided to go with french dip. I am aware that french usually costs more but I was never made aware of that. I told the nail tech doing my nails that I would like a thin white line and he simply kept ignoring me, my nails are also way too thick especially for dip and the shaping is very uneven. The atmosphere was very uncomfortable and unprofessional and I will not be giving them a third chance. I highly recommend going somewhere else. They only care about how much money you are spending!
First time getting a gel manicure since I needed something quick. Danny was amazing! A little confusion about what I wanted but super efficient but also quality as well. He asked me every step of the way if I was satisfied and did a great job. Would go back again!
Place Pictures
Amelia Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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