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Platinum Fades

+1 708-484-7396
6929 Cermak Rd, Berwyn, IL 60402 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Platinum Fades

Platinum Fades has received mostly positive feedback from customers, with many praising their skilled barbers, pleasant atmosphere, and cleanliness. However, there are also a few negative comments about long wait times and inconsistent service.
One of the strengths of Platinum Fades is their ability to cater to different language needs. In one comment, a customer mentions that the barber spoke slowly and repeated himself in order to accommodate their limited Spanish skills. This shows that the barbers at Platinum Fades are attentive and understanding, making the salon accessible to a diverse range of customers.
Another strength of the salon is the skilled barbers. Many customers rave about the quality of their haircuts, with one person specifically mentioning how amazing the barber on the right side was. This demonstrates that the barbers at Platinum Fades are highly talented and capable of delivering the desired results. Additionally, the comments about the barbers' ability to cut black men's hair with style and precision further reinforces their skill and expertise.
The pleasant atmosphere is also mentioned as a positive aspect of Platinum Fades. Customers appreciate the good vibes and enjoyable conversations that take place in the salon. This creates a welcoming and comfortable environment for customers to relax and enjoy their experience.
Cleanliness is another strength mentioned by several customers. They appreciate the clean and well-maintained environment of the salon, which adds to the overall positive experience. A clean salon not only reflects the professionalism of the business but also ensures a hygienic and safe experience for customers.
However, there are a few weaknesses that are worth considering. One recurring complaint is the long wait times. Several customers mention that the salon needs better organization and management of customers to minimize wait times. This indicates a potential issue with workflow and efficiency within the salon.
There is also one comment that mentions dissatisfaction with the haircut received for their son. The customer claims that the barber did not style the top of their son's hair or check if it needed to be trimmed. This suggests a lack of attention to detail and a possible inconsistency in the quality of service provided by different barbers at Platinum Fades.
Another weakness that is mentioned is the crowdedness of the salon during busy times. While the salon has the space and barbers to accommodate a busy crowd, one customer recommends visiting during slower periods to avoid the crowds. This suggests that the salon may struggle to manage high customer volume efficiently.
Lastly, one customer mentions that their appointment was not honored, as someone else was taken before their scheduled time. This indicates a possible issue with appointment scheduling and management, which can negatively impact customer satisfaction.
In conclusion, Platinum Fades has several strengths, such as skilled barbers, a pleasant atmosphere, and cleanliness. However, there are also some weaknesses, including long wait times, inconsistent service quality, crowdedness during peak hours, and issues with appointment management. By addressing these weaknesses, Platinum Fades can further improve the overall customer experience and solidify their position as a top-rated barbershop.


Best TL Reviews

I honestly love this place! My son had his first hair cut after almost 3 years and the guy on the first chair to the right side was Amazing! My Spanish isn’t great yet he talked slowly and repeated it just so I was able to understand perfectly. Plus the patience he had for my son was amazing!! He did so great and gave me what I wanted without making it difficult for my son. Everyone was friendly and it was very nice and clean. I will definitely be back here for them! Thanks to them for making it a great place for my son today.
Very pleasant atmosphere.Went in as a walk in and was very satisfied with my experience kudos to the barber Oscar.The haircut he gave me was on point.Highly recommend this location !!!
I used to go here with my dad and now I go there by myself and it's still just as good. The vibes there are really good and the haircut looked nice for a good price along with the time it took to cut my hair and the cleanliness. Definitely a 5 star barbershop.
Jesus es buen barber la verdad no tengo nada que dudar de el
Always a long wait. These guys need to get organized with customers and their place, it's a hot mess. I took my son and I must say he's gotten a mid fade done way better elsewhere. He didnt even style the top of my sons hair or check if it needed to be trimmed. Not all of the barbers here do great work, keep practicing guys.
Young Hipster joint it does get very busy and it is suggested to visit when business is more of slower pace. But they do have the space and barbers for the busy moments, I just prefer to avoid the crowds. They do give toddlers hair cuts If your looking. I took my 15 month old and "Ben" did a great job.
I like the atmosphere and listening to good conversation.They can cut a Black Man's hair with style and precision.
Walked in for an appointment at 2 and was taking someone already 10 minutes before my appointment. Why?

Platinum Fades Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 03:00 PM

How to go there

Location