Quick Facts About D'Freddy Hair Salon
Strengths:
1. Excellent customer service: Multiple comments mention how nice and accommodating the staff at D'Freddy Hair Salon are. They make the customers feel comfortable and listen to their preferences.
2. Skilled stylists: Customers commend Freddy for his expertise in correcting hair mistakes and giving them the desired look. He is praised for his ability to blend color and perform balayage.
3. Before and after transformations: A customer shares a before and after photo, demonstrating the positive transformation of their damaged hair after receiving treatment and care from Freddy. This showcases the salon's ability to improve the condition of hair and make it look healthier.
4. Long-standing reputation: One comment mentions that Freddy has been styling their hair for over 20 years. This speaks to the trust and loyalty customers have in him, indicating that the salon has built a strong reputation over the years.
5. Reasonable prices: The comment about prices being reasonable shows that D'Freddy Hair Salon offers competitive pricing, making their services accessible to a wider range of customers.
Weaknesses:
1. Lack of punctuality: Multiple comments mention instances of delays and long waiting times. Customers express frustration at having to wait for extended periods, leading to dissatisfaction and, in one case, a customer walking out.
2. Poor time management: A comment mentions that the staff continued serving other customers with appointments after the scheduled time, making the waiting customer and their daughter wait unnecessarily long. This highlights a lack of proper time management and prioritization.
3. Inconsistent service: While the majority of comments are positive, there is one negative review stating that the salon failed to honor a scheduled appointment and instead attended to a walk-in customer first. This inconsistency in prioritizing appointments can create a negative experience for customers.
4. Language barrier: The comment mentioning a crying daughter indicates that there may be a language barrier issue between the staff and the customer. This can lead to miscommunication and frustration for non-Spanish speaking customers.
In conclusion, the strengths of D'Freddy Hair Salon lie in their excellent customer service, skilled stylists, before and after transformations, long-standing reputation, and reasonable prices. However, weaknesses include issues with punctuality, time management, inconsistencies in service, and potential language barriers. These areas of improvement should be addressed to ensure a better customer experience and maintain the salon's positive reputation.
Best TL Reviews
????????????????????They were so nice to me. I went because I wanted shorter hair and the previous salon told me it wouldn't look good even after I told them I had it cut the way I wanted. They proceeded to tell me because of my shape of my face im guess chubby! Lol it didn't look good. I like she didnt wanted to cut it like I asked. So I caved I told her ok... But here at Freddy's they made me feel comfortable and they said it's your choice if u want it short to your shoulders let's do it and I loved it! The lady that cut my hair told me it did look good! It was fast she offer to wash and comb my hair. But I told her no! I need to shower because I get a rash with my little hair poking every where. I felt comfortable knowing she like to comidate me and ask if i wanted this or that short...all I know is that i will come here from now on loved it!
Freddy me ha estilado mi cabello durante años y nunca ha fallado en corregir mis errores (queriendo decir que yo pruebo cosas por mi cuenta en casa y luego termina destruyendo mi pelo). Freddy ha sido increíble dándome exactamente lo que estoy buscando o mejor. Aquí hay una foto de antes y después, mi cabello estaba dañado por una permanente que hice y se veía seco y muy mal, AHORA gracias a Freddy mi cabello se siente suave y brillante, se siente mejor, y se ve mas sano.
Freddy has been styling my hair for years and has never failed to correct my mistakes (meaning i try things on my own at home and it ends up with my hair being damaged/unhealthy), he has been amazing at giving me exactly what I am looking for or better. Here is a before and after picture ! my hair was damaged from a perm I did and it looked rough but thanks to Freddy doing a treatment and a cut and coloring it is now smooth, shiny, it feels better, and looks healthier
Bad business..
my wife made an appointment for today
at 3:30pm. Got there a little early to check in. Was told
they were going to finish up with their current cut and
would get right with her.... after they finished up then
ended up taking a later appointment that just walked in
and left my wife waiting. It's now 5pm, 1 and 1/2 hours
later and she ended up just walking out. They told her 15
more minutes... how long do they want to keep her
waiting? Last time coming here!
Peor experiencia! Fui con cita a las 3:30pm y espere hora y media y siguieron a ver otros clientes con citas después de que yo y mi hija estábamos esperando tanto tiempo hasta que terminaran de comer en su break. Nunca volverá aquí. Me hija se quedó llorando porque espero tanto tiempo para nada.
My hair looks amazing omg I love it. 10/10 would recommend this salon.
Freddy is the best hair stylist in town He is been in our family over 20 years no matter how far we live we always go to him i recommend an appointment because he's always busy very professional.
Freddy is the best. Very good service ????????
Freddy is the best at blending color and balayage! I will never go elsewhere now that I found him. Prices are also very reasonable. I do suggest making an appointment prior because he is always very busy.
Place Pictures
D'Freddy Hair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:15 AM - 07:30 PM |
|---|---|
| Tuesday | 10:15 AM - 07:30 PM |
| Wednesday | 10:15 AM - 07:30 PM |
| Thursday | 10:15 AM - 07:30 PM |
| Friday | 10:15 AM - 07:30 PM |
| Saturday | 10:15 AM - 07:30 PM |
| Sunday | 10:15 AM - 07:30 PM |
How to go there
Location
Places
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15. Explicit Kutz