Amna's Eyebrow Threading Salon

+1 951-402-4594

14435 Moreno Beach Dr STE 102, Moreno Valley, CA 92555 United States of America

Open Today: -

Quick Facts About Amna's Eyebrow Threading Salon

Amna's Eyebrow Threading Salon has received a range of comments that highlight both strengths and weaknesses of the salon. Overall, the salon seems to have a positive reputation for its eyebrow threading services, but there are some areas for improvement.

One of the main strengths mentioned by customers is the skill and precision of the staff. Several customers mentioned that they were impressed by the final result of their eyebrows, with some stating that they had never had a bad experience or their eyebrows had never been messed up. This indicates that the salon has a skilled team who can deliver high-quality threading services.

The staff's ability to take their time and listen to the customers' preferences and concerns is also mentioned as a strength. Multiple customers appreciated that the staff members were attentive and engaged in conversation during the process, making them feel comfortable and creating a positive experience.

In terms of weaknesses, the salon has been criticized for the behavior of some staff members. One customer reported that the staff made fun of the tip they left, which is unprofessional and disrespectful. This behavior can create a negative and uncomfortable environment for both customers and other employees.

Another weakness mentioned is the inconsistency of service quality depending on the staff working on a particular day. Some customers claimed that their experience varied depending on who was providing the service. This inconsistency suggests that there may be a lack of training or quality control measures in place to ensure consistent service across all staff members.

Furthermore, there are reports of a client's cheek bleeding during the threading process, which is a clear indication of a mistake made by the staff. It is unclear whether this was an accident or a result of the staff's behavior towards the tip. Either way, this incident highlights a lack of professionalism and attention to detail, which is a significant weakness for a salon.

There are also comments about changes in the salon that customers did not appreciate. One customer mentioned that the salon changed the chairs from soft to hard with massage, resulting in discomfort during the service. Another customer complained about the quality of a manicure performed by a male staff member. These changes and inconsistencies in service quality can negatively impact the overall customer experience and satisfaction.

On a positive note, the salon offers additional services such as microblading and brow tinting, which some customers were happy to discover. These additional services provide customers with more options and choices for their eyebrow care, enhancing the salon's offerings and potentially attracting a broader customer base.

In conclusion, while Amna's Eyebrow Threading Salon has strengths in the skill and precision of their staff, as well as their ability to listen to customer preferences, there are significant weaknesses that need to be addressed. The unprofessional behavior of some staff members, inconsistency in service quality, and uncomfortable changes in the salon environment all impact the overall customer experience. By addressing these weaknesses and implementing measures to improve professionalism and consistency, the salon can enhance its reputation and provide a better overall experience for its customers.

Best TL Reviews

This is my first time coming to Amnas and I am so impressed! I have always been scared to do my eyebrows due to the fact that I don’t want them to be so thin since I already have such thin eyebrows. I instantly went after seeing good reviews and I happened to go today and I was so amazed! My eyebrows look gorgeous and Dolly/Daly is great!! She took her time and engaged in talking to me which is so good. I will come here again 110% and give my experience 5 starts

I had them laugh at the tip I left. It wasn't in English but you can understand what they were saying. Which isn't nice because other people who work don't even get a tip option.

I have heard some people be complaining as they do the service too which also makes it uncomfortable.

For sure your experience changes depending who is there working.

One lady made my mom's cheek bleed too. It was after when they made fun of the tip so who knows if it was an accident or just didn't do her best because of the tip ????‍♀️

Not so great anymore, they changed the seats from soft to hard chairs with massage, so now it hurts to sit in that chair and it feels like being punched in my back. The manicure was not the best. A man gave me one, won't be going back.

This is my favorite place! They are so nice and they actually listen to what you tell them. I love how they take their time to perfect my eyebrows. They have never messed them up. I’ve been coming here for 2 years now and I will never go elsewhere.

Staff was rude, spoke negatively and jokingly about clients, in their presence. Despite clients providing tips, they were very judgmental regarding how much was tipped. One client was bleeding from the threading and was not stopping, when client wanted to take a look in the mirror, they would prevent her from doing so. I also had a friend go on a different occasion for his eyebrows and they were not even.

Got my eyebrows done and wow!!!!

Loved it!!!

Went from bald and almost a line thread to a full set ????.

I couldn’t be happier????!!!!!

I was very pleased with my microblading procedure. Anma takes her time and makes you feel very much at ease throughout the whole process. She constantly checks to see how you are feeling and genuinely cares. This was my first time getting my eyebrows done and will keep coming back, as the experience was excellent. Great job!!!

I was happy to learn about the brow tinting service provided by this business. Before now, I was unaware of tinting. It is a nice alternative to permanent brow make-up. My brows lasted for two weeks. The price was reasonable. Gladly will I return.