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Holly Nails & Spa

+1 951-867-9109
1015 E Alessandro Blvd #160, Riverside, CA 92508 United States of America
Open Today: 08:30 AM - 07:00 PM

Quick Facts About Holly Nails & Spa

Holly Nails & Spa, based on the comments provided, has a mix of positive and negative feedback. Let's delve into the strengths and weaknesses of the place.
Starting with the strengths, many customers praised the quality of the nail services. They mentioned that the nail technicians did a good job overall, with a specific mention of Anna and Mimi. One customer noted that Anna took her time and delivered exactly what was described, which indicates attentive and skilled service. Additionally, the comment that they loved the gel manicure suggests that the salon is capable of delivering high-quality nail treatments.
The commenter who only gets pedicures seems satisfied with the pedicure services provided by David. This indicates that the salon has knowledgeable and skilled staff in that area of expertise. Furthermore, the overall cleanliness of the salon was repeatedly mentioned, indicating that its hygiene standards are commendable.
The atmosphere and staff at Holly Nails & Spa also seem to be positive aspects. Multiple comments pointed out that the staff is pleasant and the atmosphere is good. This creates a welcoming and comfortable environment for customers.
In terms of weaknesses, one recurring issue is the level of customer service. Multiple customers mentioned instances where they felt ignored, rushed, or received attitude from the nail technicians. In one case, a customer had to go to another salon to fix the technician's mistakes, indicating a lack of attention to detail and customer satisfaction.
The lack of attention to detail is further highlighted by comments such as nails being uneven or not filed properly. Some customers experienced nails growing out with the polish coming off or getting hair stuck under the polish. These instances suggest a lack of precision and thoroughness.
An issue that one customer faced was the lack of proper air ventilation, resulting in excessive exposure to chemicals. This can be a health concern and may lead to discomfort for customers who prefer not to wear masks during their nail treatments.
There were a few mentions of chipped nails within a short span of time. This indicates possible issues with the durability and longevity of the nail treatments provided at Holly Nails & Spa. The fact that multiple customers experienced chipping or other issues with the manicures raises concerns about the quality and durability of the nail products used.
Price comparison is mentioned positively, with comments indicating that the prices are comparable to other salons. However, there is limited feedback regarding other services like manicures or acrylics, so it is difficult to assess the overall quality of those services.
In conclusion, Holly Nails & Spa has several strengths including skilled technicians, a pleasant atmosphere, and a clean environment. However, the salon has some weaknesses related to customer service, attention to detail, durability of nail treatments, and air ventilation. These areas of improvement should be addressed to enhance customer satisfaction and attract repeat business.


Best TL Reviews

I was not at all satisfied with my nail set, I had a very bad experience with the nail tech, when my nails were being shaped I noticed that they were very uneven I advised her that I did not like them, she then ignored my requested but I continued to tell her to fix it she gave me attitude rushed the process, on the picture I added you can see how the acrylic is over my skin and not filed , it started hurting and I eventually needed to go to another nail salon to fix their mistakes... I don't recommend this place and I will not return. horrible experience did not leave happy at all I was charged the full amount for a very bad service.
UPDATE:
My nails after about 10 days started to grow and the nail polish ends kinda started coming up and my hair would get stuck under the nail polish which was a horrible experience!!!
They didn’t do a clean job on the ends and they rushed it.
I’d give this place a 4 out of 5.
They did a good job with my nails. However, the air ventilation was horrible here. I couldn’t take my mask off because of how much chemicals were in the air.
The nail artist did a good job overall but she did leave small nail polishes on my fingers.
I called in to get 2 pedicure services and they were ready when we got there. Our pedicures did not seem rushed which is perfect for me. I'm an instructor for the Manicure program and I was very satisfied with my service and so was my sister in law. I highly recommend it. It's very clean and our overall experience was fantastic.
Loved my gel mani! Anna took her time and gave me two custom pinky nails exactly as I described.
My nails came out great. I love that they did my mani & pedi at the same time.
Good atmosphere. Pleasant staff. Prices seem comparable to other salons. I only get pedicures so not sure about manicures or acrylics. David does my pedicure . I think he's great .
I came in with a reference photo. Mimi did an amazing job! Everyone at holly’s is nice and the place is always clean! I would definitely ask for Mimi or Tracy!!!
Had a gel manicure. They did not do a good job. Both thumbs chipped in less than 24 hours. Went backback for a fix. Few days layer another nail chipped. In Less than a week look like I never had nails done. Another customer had a issued with a chipped nail in less than 24 hours. Will not go back.

Place Pictures

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Holly Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 08:30 AM - 07:00 PM
Tuesday 08:30 AM - 07:00 PM
Wednesday 08:30 AM - 07:00 PM
Thursday 08:30 AM - 07:00 PM
Friday 08:30 AM - 07:00 PM
Saturday 08:30 AM - 07:00 PM
Sunday 09:00 AM - 05:00 PM

How to go there

Location