Quick Facts About Modern Nails
Modern Nails Place has several strengths and weaknesses based on the comments provided.
One of the strengths highlighted in the comments is the excellent service provided by the staff. Multiple customers mentioned the great service they received, showcasing the salon's ability to accommodate last-minute appointments, provide meticulous nail designs, and deliver friendly and personable interactions. The owner of the salon is specifically mentioned as being sweet, helpful, and accommodating of customer requests. Additionally, the staff are praised for their good work and creating a clean and relaxing atmosphere.
Another strength highlighted is the salon's adherence to safety protocols and cleanliness. Customers appreciated that the salon took their temperature upon entry and required touchless registration through scanning a QR code. The implementation of these measures, along with the mandatory mask-wearing and limited number of customers, helps to create a safe environment for clients. The mention of the salon always being clean further reinforces the salon's commitment to hygiene and cleanliness.
The use of technology and attention to detail is another strength mentioned in the comments. Customers appreciated the option of getting gel manicures, which they found to be longer-lasting and better than regular manicures. The mention of the salon having massage chairs provides a sense of comfort and relaxation for customers during their visit. The meticulous nature of the nail technicians, as highlighted by multiple customers, indicates a dedication to delivering high-quality nail services.
However, the comments also highlight some weaknesses of Modern Nails Place. One customer mentioned that their nails peeled after a few weeks, indicating a potential issue with the longevity of the salon's nail products and techniques. Another comment mentions a painful experience where the customer bled twice due to a rough nail filing technique by a technician. These incidents suggest a lack of consistency in the quality of service provided by the salon's technicians.
Additionally, one customer expressed dissatisfaction with the salon owner, Tina, describing her as rude, disrespectful, and talking to customers inappropriately. This complaint is further supported by other consistent reviews over a few years, suggesting a recurring issue with the owner's behavior. This negative experience may deter customers from visiting the salon and affect the salon's reputation.
Another weakness mentioned is the potential for long wait times. While the salon tries to manage expectations, one customer suggests making an appointment to avoid lengthy waits. This suggests a potential issue with customer flow management and scheduling.
In conclusion, Modern Nails Place has strengths in providing great service, adhering to safety protocols, and creating a clean and relaxing atmosphere. They also have a focus on attention to detail and use of technology. However, weaknesses include potential issues with the longevity of nail services, inconsistent quality of service from technicians, complaints about the salon owner's demeanor, and occasional long wait times. These weaknesses can impact the overall customer experience and reputation of the salon.
Best TL Reviews
I called in for a last minute pedicure. They were able to accommodate me & a friend. Great service. Very clean. They took our temp. We scanned a Q code for touch less registration. Only 2 additional customers. Everyone had their masks on. I had to fix a broken nail as well. Looks good. Thanks Tina.
It was a great experience. Kevin did a wonderful job on my nails although this did peel after a few weeks. I’m gonna give them another try, he did a great job and was so meticulous on my design I wanted.
I had an excellent experience here. Went to a nail salon in Warren which was highly recommended and my manicure was pretty messy. Kevin is very meticulous. He's the only one I've gone to and my nails look awesome. I get the gel manicure, won't go back to regular ones, they don't last.
Always very Nice & Pleasant. The Owner is always so sweet & helpful. Everyone on the staff does good work & are very friendly & personable. The nail salon is always very clean & relaxing. The massage chairs are the best !! They take appointments & are alway on time when you have one. I love this place.
Although they did my nails great, they made me bleed. I figured the first time was an accident and it was ok but the second time I went the guy was so rough with the nail file he gashed me and I was bleeding again. Won't be returning, experience was too painful:(
I'm really shocked at some of the reviews left here. As another reviewer stated, nobody is perfect and we are all human. This meaning that there are good days and bad. I've been going here since I was a teenager! Many of my friends go here as well. I have never had a rude interaction with Tina. In fact, I've locked my keys in my car twice! and her husband always offered to help me in any way he could. Tina takes pride in the job that she does and recognizes when something isn't done correctly as well as her employees and her salon. She does her best to accommodate & balance. Whenever I come in, I always see happy customers. Sometimes people stop in just to say hello! They aren't lazy, they just know better than to overwhelm themselves.
She has holiday parties sometimes for her customers and if given the chance, she's very relatable. Empathy is key when working with the public so personally. I can guarantee if you don't like something and just talk nicely to her about it, she will nicely accommodate!
As far as the wait time, because Tina gets booked fairly quickly, she tries her best to provide REALISTIC expectations so people aren't waiting so long. Sometimes it happens, but it is best to make an appointment. I do both! I feel this place is relaxing and there is a tech for all types of nail personalities. I live so much further now and I still make the trip. After all, she's been in business for a LONG time, she must be doing something right!
DO NOT ....I REPEAT DO NOT GIVE this owner your business! Tina, the owner who sits first table when you walk in salon is one of the most RUDEST and DISRESPECTFUL persons I've met. This woman talks to you any kinda way and feels as though she can treat you any kinda of way. Out of the 2 years I've been going to this salon I never called her out, always respectful and still tip her rude butt. Read all the consistent reviews about her ....they can't all be lies especially if they are over years of same exact reviews. MY SISTERS DO NOT GIVE THIS SALON ANY OF YOUR MONEY! GO somewhere else like to Spazio Nails in Scotch Plain where your treated like a human being. And your nail technician don't ALWAYS have attitude because of her life! TINA you will never see my business again and I will make sure all my family and friends from Plainfield that I referred to your shop will stop coming to get their nails done at your salon!
I just left modern nails and I’m very happy. Kelly is an amazing nail tech. I’m very satisfied with the service they provided. They are so very nice and the atmosphere is calm and relaxing. Will be coming back definitely!
Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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