Pink's Nail Studio

+1 423-246-1111

1167 N Eastman Rd, Kingsport, TN 37664 United States of America

Open Today: -

Quick Facts About Pink's Nail Studio

Pink's Nail Studio seems to have several strengths based on the comments provided. Firstly, it appears that their nail technicians, particularly Hannah Nicole and Sarah, are highly skilled and knowledgeable. Clients mention that Hannah Nicole takes her time and cares about her clients' nails, while Sarah is described as amazing, super talented, and never disappointing. This suggests that the nail technicians at Pink's Nail Studio are proficient in their craft and provide quality service to their clients.

Another strength of Pink's Nail Studio is their ability to communicate effectively with their clients. One customer mentions that communication is key and that Pink's Nail Studio listens to what the clients are looking for. This indicates that the nail technicians at Pink's Nail Studio are attentive to their clients' needs and desires, ensuring that they are able to achieve the desired results and meet the clients' expectations.

Additionally, Pink's Nail Studio is commended for their customer service. Several comments mention the friendly and welcoming atmosphere at the studio, as well as the caring and kind attitude of the staff. One customer even expresses gratitude for the special care given to their mother, creating a cherished memory. This reflects positively on the studio's commitment to providing a positive and enjoyable experience for their clients.

However, there are also some weaknesses that can be identified from the comments. One common issue mentioned is the wait time for appointments. While some customers had positive experiences despite the wait, others were dissatisfied with having to wait, especially when they had made appointments. This suggests that Pink's Nail Studio may struggle with managing their appointments and ensuring timely service to their clients.

Another weakness mentioned is the reliability of the nail technicians. One customer shares a negative experience where one technician was sick and another did not show up for the appointment without any explanation or prior notice. This indicates a lack of professionalism and reliability on the part of the staff, which can negatively impact the overall customer experience.

In conclusion, Pink's Nail Studio has strengths in terms of skilled and knowledgeable nail technicians, effective communication with clients, and a friendly and caring atmosphere. However, there are weaknesses in terms of wait times for appointments and the reliability of the staff. By addressing these weaknesses and improving their appointment management and staff reliability, Pink's Nail Studio could further enhance their customer experience and reputation.

Best TL Reviews

Hannah Nicole is the best nail technician I've ever had!! I wil definitely be back and trust me when i day ladies you should try her she's just 20 but she knows what she's doing she takes her time and cares about her clients nails.. thank you so much girl I'm so happy she is very great at it!!

Amazing, I love the work and technician company during the time didn't. Communication is the key and you can have exactly what your looking for. And talk about fantastic with children. Both taking and technic in looking naturally to their age and proportion. Hannah has been amazing, understanding, patient, most of all an expert and humble in room for the customers views!!!!!!!

This was my first time going and honestly, the mixed reviews had me a little nervous. Jennifer did my pedicure and did a fantastic job by taking her time and paying attention to the little details. Sam did my manicure and he was also very good. Both were very pleasant to talk to. The only reason I didn't give 5 stars was because I had an appointment but still had to wait for a while before being worked on. Will definitely be back!

Lady who answered phone was pleasant and apologetic because of wait for available appointment. Even though I did not use this place, I would recommend.

First visit here was alright. Second visit we had 2appointments with 2 different girls. One was sick and the other a no show after waiting 25minutes on her. She could of at least called and said I’m running late or explained why.was not happy with this place.

Awesome place!!! Sarah is amazing and super talented. She fixed my botched nails and I'm obsessed. They are everything I wanted and more l. Everyone is so nice and welcoming. I will never go to another place!!

I just wanted to say thank you for taking such good care of my mom and me. This was the last little outing that we had. She passed away Tuesday and it's a special memory for me. The ladies were very kind and caring of my mother. I appreciate it so much. Thank you

Sarah is great! Always surprises me and I'm never disappointed .