LoAnn's Nail and spa

+1 760-592-4081

838 N Imperial Ave, El Centro, CA 92243 United States of America

Open Today: -

Quick Facts About LoAnn's Nail and spa

LoAnn's Nail and Spa Place has received a mix of positive and negative comments. In order to provide a comprehensive analysis, we will examine the strengths and weaknesses based on the given comments.

Starting with the weaknesses, a few customers mentioned being charged high prices. One individual mentioned being charged $45 for a dip treatment, which they found to be overpriced. Another customer found the gel manicure to be pricey at $30, although they attributed it to the pandemic. This suggests that pricing might be an issue for some customers. Additionally, one customer mentioned that the staff were rushed and that the nails were not properly prepped or manicured. They also noted that some nails were of different sizes, shapes, and lengths, which indicates a lack of attention to detail. Another customer mentioned that their nail shape and polish did not meet their expectations. They showed a picture but the end result was not what they asked for. This suggests a lack of communication or understanding between the technician and the customer.

Turning to the strengths, many customers praised the friendliness of the staff at LoAnn's Nail and Spa Place. Several customers specifically mentioned that the staff was friendly, attentive, and provided excellent customer service. The positive comments highlight the welcoming atmosphere and the special attention given to customers, including children. One customer noted that the spa pedicure included a massage of the legs and feet, which distinguishes it from other establishments. Additionally, the cleanliness of the spa was mentioned by multiple customers, indicating a hygienic and pleasant environment. The use of fresh and clean tools was specifically mentioned. Customers also appreciated the complimentary wine and water, demonstrating an effort to provide a luxurious experience. The reward program, which offers a free service after purchasing ten, was also mentioned as a positive aspect of the nail spa.

In summary, the strengths of LoAnn's Nail and Spa Place include the friendliness of the staff, excellent customer service, cleanliness, attention to detail in some cases, and additional perks such as complimentary beverages and a reward program. However, the weaknesses that were identified include potentially high prices, rushed service, variations in nail length and shape, and a failure to meet customer expectations in terms of nail shape and polish. It is essential for the establishment to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation.

Best TL Reviews

I was charged $45 for dip. And I tipped $5 so it was $50 total. All the lengths are different and there was no prep or manicure done. There’s dust under the dip so it’s not even all the nails are different sizes and shapes and lengths and some are crooked. There’s also glue and dust under the nail that was never cleaned off. I was waiting a while but I didn’t mind but she started someone else’s nails that just came in after I was waiting about 20 min. The lady was nice but definitely over priced and rushed. They just overall look pretty bad. I regret it

Super amazing service. They are very attentive to detail and so friendly. They make my daughter and I feel so welcomed whenever we go. It’s very clean and smells amazing.

Went in for Manicure simple manicure. I came out with Gel Manicure lol... I thoughtit was a bit pricy $30.00 , but I figured the pandemic was probably a big of this. Gave my nail Tech a 10.00 tip. Were very friendly. I go again. This time a pedi. ☺.

Always amazing!! Took my girl for the first time and the loved all the special attention ❤️

The staff there were so friendly! Fresh and clean tools were used. The guy that did my fill was timely and did an amazing job. A great experience and I wish I lived closer so I could come here all the time.

Lo Anne was very friendly and had excellent service. I was very happy with my pedicure, especially considering I was walking in off the street whilst passing through town. She treated me like a regular and it was obvious that she has great rapport with her regular customers. Very reasonable prices.

Friendly and inexpensive, but my shape was not what I asked for even though I showed a picture. My thumb nail was overly filed on one side making it look crooked, and the polish was put on so strangely that it was lumpy in some areas. If I wasn’t on a time restriction I would have asked them to re do the color and shape, but I’m going to have to go home and spend time fixing it myself.

Great spa pedicure! They actually massage your legs and feet and not just rub them like other places. CHILD friendly! Great customer service, complimentary wine, water ;) , buy 10 get 1 free reward program.