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Dario's Salon and Spa

+1 407-240-5575
12701 S John Young Pkwy #104, Orlando, FL 32837 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Dario's Salon and Spa

Dario's Salon and Spa receives mixed reviews from customers, with some praising the hair stylists and staff, while others have had negative experiences. In analyzing the strengths and weaknesses of the salon, it is important to consider the comments provided.
One strength of Dario's Salon and Spa is the positive feedback regarding their hair stylists. Customers mention Irma as being the best hair stylist in town and always knowing what to do with their hair. Another customer describes the barber as amazing and kind, further highlighting the skills and expertise of the salon staff. This indicates that the salon has talented and knowledgeable stylists who are able to provide quality hair services.
The salon's customer service is also noted as a strength. Several customers mention the attentiveness and courtesy of the front desk staff, specifically Leo. Comments emphasize his consistent greeting, offering of seating options, and general attention to the needs of customers. This indicates that the salon has staff who prioritize customer satisfaction and create a welcoming environment.
The cleanliness and appearance of the salon is another strength mentioned in the comments. One customer highlights the newly renovated and clean look of the salon, both inside and out. This reflects positively on the salon's commitment to maintaining a visually appealing and hygienic space for customers.
In terms of weaknesses, one recurring theme is issues with scheduling and reliability. For instance, a long-term client shares their disappointment when the salon was unable to accommodate them for their wedding day, despite giving ample notice. This incident led to a loss of trust and the client deciding not to return. Another customer mentions appointments running behind schedule, with the owner, Irma, taking in additional clients and causing delays. These comments suggest that the salon may struggle with effectively managing appointments and ensuring punctuality.
Communication is another area of weakness highlighted in the comments. One customer expresses frustration with miscommunications about their hair appointment and receiving a seemingly rude response from Irma. This indicates a lack of professionalism and effective communication skills that could potentially affect the overall customer experience.
In terms of pricing, the salon receives mixed feedback. One customer describes the service rates as being what they expected, indicating that the prices are reasonable. However, another customer mentions paying a high price for a treatment that did not meet their expectations, with the owner not acknowledging their concerns. This suggests that there may be inconsistencies in the pricing and customer satisfaction with the services provided.
Overall, Dario's Salon and Spa has strengths in terms of the skills and expertise of their stylists, as well as positive feedback on their customer service and cleanliness. However, weaknesses arise in areas of scheduling and reliability, communication, and pricing consistency. These weaknesses should be addressed in order for the salon to improve its overall reputation and customer satisfaction.


Best TL Reviews

O love this place. Irma is the best hair stylist in town, awesome greater very organized and on top of every detail. Adjust to my schedules and very recommended. service rates are just what you expect. Many blessings.
I was a client at this salon for ten years. A few days before my wedding day, I asked Irma if she could do my hair because the hair stylist canceled. I told her the time, it was in the morning I needed my hair done. She told me she to confirm if she can’t make it and if not, she would be there because it was an important day, she would not leave me hanging in a moment like this. Well, I lost trust in Irma after 10 years of giving Dario’s business as a client because she texted me the day before saying she will not make it because it’s too early in the morning (6:30am). I ended up having to tie my hair in a ponytail myself for my WEDDING day. After ten years of being a client, on one of the most important events, Dario’s was not reliable. Not only did that hurt personally, but now I know they really don’t care about their clients. She won’t ever see me there again.
Amazing hair salon! I’ve been a costumer since many years ago and I highly suggest coming here. Irma is the best, she always knows what to do with my hair and I go always happy with the results! 5stars ratting ⭐️⭐️⭐️⭐️⭐️
* * * * * * * I have been there on numerous occasions, and every time, the person at the front desk, the barber / manager, LEO, is always quite attentive & courteous. He NEVER fails to greet me & offer me seating options, at different sections of the establishment. There's always fresh coffee, wi-fi access and phone chargers of all makes and models, along with extension cords. It's a FAMILY FRIENDLY atmosphere , with NetFlix Kids, cartoons and EXCELLENT ONE ON ONE CUSTOMER SERVICE & ATTENTION. Leo has a high sense of awareness of the environment and he shows that he truly cares. That's a rare gem, to find, especially nowadays. I STRONGLY RECCOMMEND THIS PLACE ! ! ! LEO IS THE BEST ! ! !
Came for root touch up. Was told I had appointment w/ Irma. She greeted me and went over what I wanted but had another gal color my hair and then afterwards asks me if I want my hair blow dried.
I did not realize the root touch up would take so long (2hrs before blow dry,where I used to get it done everything including blow dry takes 1.5hrs) so I said I was in a hurry ( I had plans to go to) and just a quick dry would do or that I can do it myself.
Irma starts blow drying my hair but maybe I miscommunicated cuz she starts a full blow out so I said it’s ok I will just quickly dry my hair and go. She then tells me “if you are in a hurry then don’t come to my salon.”
I thought that was very rude! I did not say anything in a mean way or even mean to. I was really surprised by her attitude and lack of professionalism.
I recently got a haircut from this salon for my command inspection and it was an excellent haircut, no mistakes at all, the barber was amazing and kind, the petty officers still haven't sent me the photo with everyone at the command inspection so I can't attach photos, but the salon was amazing.
This salon is newly renovated. Clean look outside and in. Front desk staff member is not hospitable. Not knowledgeable in estimating wait times.The styling team is good. I must say the get distracted easily with walk-ins and will stop what they're doing to attend said person(s). Prices are very reasonable for a simple cut and blow dry ($20) .
Third time was the charm for not returning back. Had an apt, 4 hrs later left with a wet hair and not the highlights I requested. The owner Irma kept taking in clients and kept getting behind on my hair. The results .. an over processed treatment after paying $150 for just blond hair on top of my head and not highlight's that I requested. The owner, Irma did not acknowledge my concerns and unhappiness about my hair when texted her. Not worth your money or time. Stay away from this place. Go somewhere else where you will be treated as a Client and respect your time.

Dario's Salon and Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location