Quick Facts About Tiffany’s Nail & Spa
Tiffany's Nail & Spa place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Personalized service: The owner and staff at Tiffany's Nail & Spa place are commended for their friendly and personalized service. They remember customers by name and inquire about their well-being, indicating a strong focus on building relationships with clients.
2. Skillful and talented staff: The nail technicians are praised for their skills and expertise. They are described as being skilled at their craft, able to fix messy nails and provide natural-looking acrylics. The positive comments regarding their abilities indicate a high level of competency.
3. Calm and clean atmosphere: Customers appreciate the calm and clean atmosphere of the nail salon. This indicates that Tiffany's Nail & Spa place pays attention to cleanliness, creating a pleasant environment for customers.
4. Reasonable prices: The salon is noted for having good prices, which is viewed as a positive aspect by customers. This affordability factor makes Tiffany's Nail & Spa place an attractive option for customers seeking quality nail services at a reasonable cost.
5. Great customer service: Multiple comments indicate that the salon provides excellent customer service. It is noted that they always do a great job and prioritize customer satisfaction, ensuring a positive experience for individuals who visit the salon.
Weaknesses:
1. Inconsistent service: There is a mixed review regarding the experiences with the staff at Tiffany's Nail & Spa place. While most customers had positive experiences, one comment highlights a rough and hurried experience with a manicurist on their birthday. This inconsistency suggests that the quality of service may vary depending on the staff members.
2. Poor response to complaints: One negative comment indicates that the salon did not handle a customer complaint effectively. The customer had bumpy nails and was initially promised a new set, but the salon reneged on the offer and took a picture of the customer's nails without consent. Additionally, the comment mentions that the customer's daughter experienced a nail issue that was not properly addressed. This indicates a lack of professionalism and customer care in handling complaints.
3. Unsatisfactory experience for children: Another negative comment advises against bringing children to the salon, citing a poor experience where the customer's daughter's nail was damaged. This indicates that the salon may not be well-equipped to handle child clients and ensure their safety and satisfaction.
4. Limited availability: While not directly mentioned in the comments, the fact that a customer drives from Salt Lake City to Bountiful for pedicures suggests that there may be limited options or dissatisfaction with other salons in closer proximity. This could indicate that Tiffany's Nail & Spa place may face competition challenges or may not have a strong presence in the local market.
In conclusion, Tiffany's Nail & Spa place has strengths in terms of personalized service, skilled technicians, clean atmosphere, reasonable prices, and great customer service. However, they have weaknesses in terms of inconsistency in service, poor response to complaints, unsatisfactory experiences for children, and potential limited availability compared to other salons. These areas of improvement should be addressed to ensure a consistently positive experience for all customers.
Best TL Reviews
I love this nail place!! I have been going here for a couple of months. The owner always remembers me by name and ask me how I am doing!! They are so nice and always do and awesome job on my manicure and pedicure. I would highly recommend this place. They also have really good prices.
I went in today to fix my messy nails and they did such a good job! Super kind ladies and very skilled at what they do. Also very calm and clean atmosphere too. Definitely going to come back :)
Hannah is my nail tech. She always does a perfect job. I get acrylics and they end up looking so natural and beautiful. Definitely recommend
I love going here it’s my favorite place ever! But I went on my birthday and the lady that took care of me was just really rough and in a hurry to take care of me I asked her for a certain color which was a glow in the dark she totally gave me just a basic color and charged me for the glow.
I have a crooked nail and she kept on making my my acrylic manicure weird so I asked her to redo that certain nail end of it she just got really frustrated I’ve never had a problem before with any of my nail people except for her and I don’t even feel like going back just cause I do not want to go back.
My husband and I have been coming here since we moved to Utah almost 2 years ago. We even recently moved to SLC and still drive up to Bountiful for our pedicures every month! We tried a few different places in Salt Lake and were not fans, so we keep coming back here. They always do a great job and have great customer service! Definitely recommend!
(My daughters nail is falling off because of this place) I actually loved this place until my most resent visit. They did my nails, however after I went home I took a better look at them. They were bumpy. I was a little upset that i spent 70$ but I thought I could just go back and ask them if they could fix it. I called them the next day asking if they could fix it they told me that I could come in and they would offer me a brand new set since they were so bumpy. I went in, they started fixing my nails and they told me they weren’t gonna give me a new set after they said. on top of that they told me to find a new place to go to. after the nails were fixed they then took a PICTURE of my nails for their site how ridiculous!!! Then maybe a few days after that my daughter shows me how her real nail is falling off they left a hole in my daughters nail. i am so angry do not go here they cannot handle the truth. DONT bring your kids here!!!!!!!!!
Amazing pedicures! Great experience, long massage, & so relaxing. Really took the extra time to give our feet love. Will be returning!
They always do a good job at keeping my feet in tip too shape! I get a lot of ingrown nails due to combat boots and they have always taken good care of me and ensuring that I am not in pain.
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Tiffany’s Nail & Spa Info
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Accessibility
Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 02:00 AM - 05:00 PM |
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