Quick Facts About Lovely Nails Spa & Hair
Lovely Nails Spa & Hair place has received both positive and negative comments from customers, which can provide insights into its strengths and weaknesses. In order to meet the minimum of 500 words, additional analysis and expansion on each comment is necessary.
Starting with the negative comments, one customer mentioned that their acrylic and gel nails did not hold up for more than two days. This indicates a weakness in the quality and durability of the nail services provided by the salon. It suggests that the products used or the application technique may not be up to par. This issue could be a major drawback for customers who are seeking long-lasting results.
Another customer expressed dissatisfaction with the customer service at Lovely Nails Spa & Hair. They mentioned that they were not served promptly and had to wait for an extended period of time. The employee's lack of communication and failure to acknowledge the customer's needs implies a weakness in the salon's customer service approach. This could leave customers feeling ignored or undervalued, negatively impacting their overall experience.
Additionally, a previous loyal customer expressed disappointment in the salon's declining quality of work. They claimed that the service had deteriorated over time and highlighted a lack of attention to detail. This suggests that there may be inconsistency in the skills and dedication of the salon's staff members. Such inconsistency can result in a loss of trust and loyalty from customers, as they seek reliable and reliable services.
On the other hand, Lovely Nails Spa & Hair has received positive feedback from customers as well. One customer commended the salon for its good prices and friendly staff. This indicates a strength in terms of affordability and a positive atmosphere created by the employees. Friendliness and helpfulness are important qualities that can make customers feel welcome and valued.
Another customer praised the salon for its quick and efficient service. They were able to get a pedicure done in under an hour during their lunch break. This suggests a strength in terms of time-management and the ability to cater to customers with busy schedules. Quick yet quality service can be a major selling point for customers who are looking for efficient beauty treatments.
Moreover, another customer mentioned that they have been a customer for over 10 years, highlighting their loyalty to the salon. This indicates a strength in terms of building long-term relationships with customers. It suggests that Lovely Nails Spa & Hair has been able to maintain a steady customer base by providing satisfactory services over an extended period of time.
In conclusion, Lovely Nails Spa & Hair has both strengths and weaknesses. The salon receives praise for its affordability, friendly staff, and efficient service, which are important factors that can attract and retain customers. However, there are weaknesses such as inconsistent quality, poor durability of nail services, and subpar customer service. Addressing these weaknesses and striving for consistent and high-quality services could help improve customer satisfaction and loyalty.
Best TL Reviews
Came here a few times but the last 2 times I have been here their acrylic and gel nails have not held up over 2 days. I am beyond disappointed and frustrated.
Horrible customer service! Went to this salon last Sunday 4/25/21. Had walked in and this other customer was also behind me. I had asked if you have time for a pedicure or should I come back? The owner who was the front, said “right now, pick a color.” One of the women that worked there , filled the bowl. The other customer that was behind me was served right away. I thought she was going to start her after she sanded her gel off her toes.
I waited patiently, while one of the other workers was finishing up a manicure. Meanwhile, I’m still sitting in hot water by then, my feet are getting feeling like pruning & itchy. I had to rub my heels & spilled a little water on the floor & apologized. Nothing was said. By then it’s been 20 min.
Other customer was done with her manicure. Worker went in back. Still the
owner didn’t say anything., lady that came after me was already half done with her manicure. By then I took my feet out of the bowl to drip dry.
The worker was in the back for like 7min. After my feet were somewhat
dried. I left.
I supposed that they didn’t want my business or they only cater to there regulars! Very poor customer service!
Good prices and the staff is friendly and helpful, been a customer for over 10 years
I have gone here twice so far, and I think they did a great job. They seemed to be very friendly to me, and I felt like they took not too much time, but just enough to make sure the work was on point! Last time u went I got a pedicure, and the lady said she could do my hair too, so for $45 + tip, I got my hair washed, cut, styled, and a bomb pedi. Sundays are the best day to go, it's not too busy.
My new favorite spot by work! Went in on my one hour lunch and Paula was able to take me in and do a great job on my pedicure in under an hour, as a walk-in. Not only was she quick and efficient, I wasn't rushed and she took pride in a finished look, cleaning up all the little areas where the polish ran over. Cool, clean, and relaxing atmosphere. Will definitely be back.
Love all the woman here, they’re all so gentle n kind. They take great care of my mom, sisters, and I. We been going here for years and I always get good service. Prices are inexpensive. Amy is my mom’s fav, she will only go to her for a hair cut.
I was told they don't make appointments, come to find out, they only offer that service to regulars. So unless you're a regular, they don't make time for you or care about the quality of their work. I gave them several shots to redeem themselves, and every single time (different person) they did such a horrible job. They gave my sister a scar on her thumb from carelessly buffing her nails, since she was in such a hurry. I ABSOLUTELY DO NOT recommend this place and am advising anyone to NEVER go there. I was a loyal customer 2 years back and I'm so disappointed in all the same ladies that used to treat me like royalty when I walked in.
They do a horrible job at doing acrylic nails never going back again if I could rate this place a zero I would
Lovely Nails Spa & Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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