Diva Nails

+1 707-544-6144

445 Stony Point Rd, Santa Rosa, CA 95401 United States of America

Open Today: -

Quick Facts About Diva Nails

Diva Nails Place has several strengths based on the comments provided. Firstly, the customers consistently express satisfaction with the services they receive. Whether it's a gel pedicure or a full set of acrylic nails, the customers are extremely satisfied each time. This indicates that the salon has skilled technicians who are capable of delivering the desired results. The mentioned technician, Ann, is specifically praised for her attention to detail and gentle approach. This suggests that the salon has competent and meticulous staff members who are dedicated to providing quality services.

Another strength is the cleanliness of the salon. Customers appreciate that the salon is kept clean and sanitary. The use of disposable covers for the foot spa demonstrates the salon's commitment to maintaining hygiene standards. This is particularly important for nail salons, as improper sanitation can lead to infections and other health issues. Additionally, the fact that the salon has clear plastic panels at all nail stations and employees wearing masks shows that they prioritize the safety of their customers, especially during the pandemic.

The customer reviews consistently praise the friendly and kind nature of the staff. The salon is described as being family-owned, which could contribute to the warm and welcoming atmosphere. This friendly environment makes customers feel comfortable and appreciated, enhancing their overall experience at Diva Nails Place. Moreover, the fact that the staff members remember regular customers and their preferences indicates a personal touch that many customers value.

The pricing of the services is also mentioned as a positive aspect. Customers comment that the services are fairly priced, meaning they find the costs reasonable for the quality they receive. Additionally, the salon offers a 10% discount for cash payments, which can be an incentive for customers to choose this salon over others.

However, there are a few weaknesses that can be derived from the comments. Firstly, the salon only accepts cash as a payment method. While customers appreciate the reasonable prices, the limitation to cash-only transactions can be inconvenient for those who prefer to use other forms of payment, such as credit or debit cards. This might deter potential customers who don't carry cash or prefer the convenience of electronic transactions.

Furthermore, there is mention of some drilling and buffing during the nail services. While customers state that their fingers were not sore, some individuals may find the process uncomfortable or excessive. This suggests that the salon might need to ensure that their techniques are not causing discomfort to certain customers and that they communicate effectively about the process before proceeding.

In conclusion, Diva Nails Place has several strengths that contribute to its positive reputation. The salon consistently satisfies customers with its skilled technicians, attention to detail, and friendly staff. The cleanliness measures taken, such as disposable covers and clear plastic panels, provide a safe environment for customers. Additionally, the reasonably priced services and personalized approach add value to the salon experience. However, the salon should address the limitation of accepting only cash payments and ensure that their techniques during drilling and buffing are comfortable for all customers. Overall, based on the comments, Diva Nails Place appears to be a reputable and customer-centric salon.

Best TL Reviews

I love going here to get my nails done. I've had a gel pedicure and a full set done and I have been extremely satisfied each time. Ann recently did my acrylic full set and she gave me exactly what I wanted. She's gentle and pays attention to detail. The salon is family owned, and all the ladies are so nice. They keep the salon clean, and they use disposable covers for the foot spa. They accept Visa, but they give you 10% off if you use cash. Their services are fairly priced.

I will continue to come here for my nails!

Got hearts for valentines day, and Ann did wonderfully :) 70$ for long, aryclic design nails.

If I could give more than 5 stars on this review, I would give unlimited golden stars.

Every time I go to do my nails at diva nails I get always a wonderful experience. Everyone is so kind, nurturing, and extremely hospitable

They do amazing nails and they’re very kind. The people here are very friendly and they do lovely acrylics .

We came here for the first time yesterday, (thank you for being open!). Good service, got a full set and a pedicure. The location is very clean. My nails came out really good, my fingers were not sore from all the drilling and buffing and the nails aren't too thick. All the ladies were nice and they do keep you on track when you make an appointment so, be on time! Lol

Overall we had a great experience ????

I love this place and the ladies that own and work at the salon. They are personable, on time, remember you and what you like if you go more than a few times, clean and do an excellent job. I drive vet 30 min each way to see the passing dozens of salons on my way. I rarely write reviews but really love this place. Would highly recommend!

Definitely go. I have never gotten acrylic nails before but these amazing ladies did not disappoint. They were so sweet and gentle and the final look was stunning. They were very fairly priced but they do take cash only.

First time having nails done since the pandemic and first visit here. I will definitely return as they did quality work. They have clear plastic panels at all of the nail stations and all employees are fully masked up so felt very safe during this pandemic era. They are also keep the front door open and have fans going to ensure good air circulation. I made an appointment which is always helpful as they know to expect you though a couple of walk-ins were also accepted as they had employees to service them.