Quick Facts About Tony's Nails & Spa
Tony's Nails & Spa has received mixed reviews from customers, highlighting both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, the comments will be categorized into strengths and weaknesses.
Strengths:
1. Skillful and Professional Nail Technician: Multiple customers praised Tony, the owner of the salon, for his exceptional skills as a nail technician. They mentioned that he was quick, neat, and attentive, delivering outstanding results. Tony's ability to fulfill specific requests and create designs freehand was appreciated by customers.
2. Cleanliness and Sanitation: Many customers commended the cleanliness of Tony's Nails & Spa. The salon was described as clean, and the staff was noted for their efforts in maintaining a sanitary environment. This is an important factor for customers seeking a safe and hygienic nail salon experience.
3. Timely Service and Appointment Availability: Several customers mentioned that they were able to schedule appointments easily and that Tony provided service promptly, respecting their scheduled times. Additionally, the salon was known for completing services in a timely manner, which is appealing to customers with busy schedules.
4. Friendly Staff and Atmosphere: The friendliness of the staff and the overall atmosphere of the salon were positively mentioned by customers. They appreciated the welcoming environment, which made them feel comfortable during their visits.
5. Pedicure Experience: Some customers specifically mentioned their positive experiences with pedicures at Tony's Nails & Spa. They highlighted the quality of the pedicures, including the use of gel polish and the relaxing massages. These positive experiences may attract customers looking for a high-quality pedicure service.
Weaknesses:
1. Inconsistent Nail Technicians: One customer mentioned receiving a subpar manicure and encountering an inexperienced technician at Tony's Nails & Spa. The lack of consistency in nail technicians could be a weakness for the salon as customers may not always have the same quality of service.
2. Quality Control Issues: A few customers expressed concerns about the quality control at the salon. They reported issues such as old polish, bubbling, and chipping shortly after the service was provided. These quality control issues may negatively impact the overall experience for customers.
3. Lack of Communication and Customer Service: One customer shared an experience where there was a lack of communication between the nail technician and the customer. Additionally, another customer expressed disappointment regarding customer service and the treatment of their mother during a visit. These instances suggest that there may be room for improvement in terms of communication and customer service within the salon.
4. Dim Lighting: One customer mentioned that the salon had poor lighting, making it difficult for the nail technician to see what they were doing. This is an important consideration for customers as visibility is crucial in providing a precise and high-quality service.
5. Lack of Attention to Detail: One customer described a situation where the nail technician did not pay attention to detail and failed to smooth out and fill in the entire nail during a powder dip service. This suggests a potential lack of attention to detail and thoroughness in certain services provided by the salon.
In conclusion, Tony's Nails & Spa has several strengths, including a skilled nail technician, cleanliness, timely service, and a friendly atmosphere. However, weaknesses such as inconsistent nail technicians, quality control issues, and potential lapses in communication and attention to detail should be addressed in order to improve the overall customer experience.
Best TL Reviews
I have been to Tony twice, he is Outstanding! Tony is very skilled nail tech, he is quick, neat, professional and friendly. The salon is very clean and the staff and other clients were friendly. I recommend Tony's Nail & Spa, highly. I do also recommend calling for an appointment instead of walking in, as word gets out how fabulous they are you'll be better off for it. I have included a couple of pics, Tony did to a T what I asked for. I am impressed with him,
I went to this salon for many years and stopped. Today I remember why!!! It is extremely dark, (nail tech couldn’t see what she was doing)Polish was old, it bubbled, the lady redid 2 nails after I pointed out the bubbles, ON EVERY NAIL...she struggled with polish, had to add acetone to it, put it on wiped it off. I asked if polish was old she said yes????.. “you like” no, it’s the worst polish/manicure I have EVER had. I showed the owner Tony who told me it looked great, and laughed..Blind, or needs glasses. The salon is not sanitary, no cleaning inbetween clients, no cleaning of tools used. DO NOT RECOMMEND!!! I want my $40 returned. I have to pay someone who can fix. I immediately went to another salon(currently waiting) She agrees it is the worst manicure she’s seen in a long time, old polish & inexperienced tech. Shame on you Tony!!! Stealing money, for a service not complete. NO ONE WHO WALKS INTO A NAI SALON EXPECTS TO LEAVE WITH BUBBLES & crooked nails!!!!… bad business.. I’ll happily post pics… Support local, pass on this nail salon!!! Absolutely unacceptable!!! It’s been over a year since I’ve had my nails done, wanted to treat myself.. MISTAKE giving them a second chance…
Tony, the owner did a phenomenal job. My appointment was scheduled for 12pm and I was sitting in his chair getting my nails done at 12pm. He's extremely professional, attentive and the cleanliness is great! My nails were very important to me because it was for my Wedding day! Nothing but great compliments on them and he was done in a timely manner! HE IS MY NEW NAIL TECH WITHOUT A DOUBT..... Thank you ❣ ???? I would also like to THANK Candy for doing my pedicure; she's amazing, she took her time, great conversation most importantly she did an amazing job for my Wedding day ???? AGAIN the cleanliness is remarkable
This was my first time going with my
Sister. I wanted the lady to scream face my nail like how she had hers and she said she could do and when it was done I couldn’t point out what it was, so I told her to just do half of it white. Next day my nail paint chipped off and I went back for them to fix it. Tony only put a clear color over my black colored nails thinking it was going to be fixed to only make the chip paint more able to see it. He told me he didn’t see anything wrong with and only wanted to do that one nail. I am never going back there.
Terrible job with my powder dip. Failed to smooth out and fill in the total nail. No communication with nail tech. Made appointments for a certain time for two people... the nail tech sat my mother down then kicked her out of the chair and sat someone else down that came in ten minutes late to their appointment. Absolute worst customer service I have ever experienced at a nail salon. Will not be going back to this establishment.
One of the best pedicures I’ve received in a very long time. I got the $35 pedicure with gel polish and the massage alone was worth the money. Absolutely will be using this nail salon moving forward! They are also very friendly and clean.
Excellent experience. Got a gel pedicure and love it! My first pedicure in almost 3 years! (I've been diy).
As usual Tony and Anh have done a perfect job on out nails. Just show them a picture and boom it is done. So many people thought they use decals and we assure them all is done freehand. The atmosphere of the salon is professional but friendly. You will never be disappointed. I highly recommend you visit Tony's Nail Spa. Your first visit won't be your last. Tell them Maryann said hi!
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Tony's Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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