Quick Facts About All About Puppies
All About Puppies place has several strengths based on the comments provided. First, the staff is commended for being loving, kind, and knowledgeable. This creates a comfortable and trusting environment for pet owners, knowing that their animals are in good hands. The staff's willingness to answer questions also shows their dedication to providing excellent customer service.
Another strength mentioned is the reasonable pricing of the services offered at All About Puppies. This is important for pet owners who want to provide quality grooming for their pets but also need to stay within their budget. The affordability of the services makes All About Puppies an attractive option for pet owners.
The quality of the grooming services provided by All About Puppies is also highly praised. Customers mention that their pets came out looking beautiful and well-groomed. The groomers are commended for doing an excellent job, and specific groomers are recommended by name, indicating that they have built a reputation for their expertise.
The selection of merchandise available at All About Puppies is also mentioned as a positive aspect. The comment highlights the presence of a nice selection of toys and treats, which adds value to the overall experience of visiting the place. This shows that All About Puppies considers the needs and wants of pet owners beyond grooming services, creating a one-stop shop for pet-related products.
Additionally, the staff's love for animals is mentioned, which is evident through their interactions with the pets and the care they provide. This adds a personal touch and reassurance that the pets are treated with kindness and compassion.
Another strength that stands out is the positive word-of-mouth referrals mentioned in the comments. Several customers mention recommending All About Puppies to others, including family members. This demonstrates the trust and satisfaction that customers have in the services provided by All About Puppies, further adding to its reputation and customer base.
However, there is also a comment about a negative experience. A customer had a negative interaction with one of the groomers, resulting in their dog developing a rash and having to seek medical treatment. The customer expresses disappointment in the groomer's lack of accountability and accuses them of gaslighting. This negative experience raises concerns about the groomer's professionalism and the practices followed at All About Puppies.
In conclusion, All About Puppies has several strengths, including a knowledgeable and loving staff, reasonable pricing, excellent grooming services, a selection of merchandise, and positive word-of-mouth referrals. However, the negative comment raises concerns about the lack of accountability and professionalism in handling customer complaints. It is important for All About Puppies to address and rectify these issues to maintain their reputation and ensure the well-being of the pets they groom.
Best TL Reviews
I took my 2 newly rescued Malti-poo-terriers to All About Puppies for their very first grooming experience.
The staff are very loving and kind, they are extremely knowledgeable, and were eager to answer any and all of my questions which made me feel super comfortable leaving my little loves in their care.
1)The AAP staff is amazing.
2)AAP services are reasonably priced.
3)AAP did an absolutely beautiful job grooming my pups.
We have found OUR groomer.
Definitely recommend.
Thank you, Catrina and the entire All About Puppies staff.
Excellent grooming on our schnauzer, I recommend Cameron. She always does an awesome job.
It was our little guy's first experience at the groomer. Be loved it and we loved the way he looked. They did exactly what we asked for. Greatly impressed with the look and feel of the place. Not only can you have your animal groomed but the have a nice selection of merchandise especially toys and treats.
I love this place! My puppies come home looking so cute and you can tell the staff loves animals. You can see them cuddling them when they bring them back and being so sweet! I feel they are reasonably priced and do an awesome job. I even got my parents to switch over from their former groomers for their dogs to here and they love it more!
My doggies were soooo dirty and matted going in. They came out happy, styling the their new summer cuts.
Great place to take your dogs. Always does a great job grooming my dogs I highly recommend!!!
I always bring my one-and-a-half-year-old cocker spaniel to get groomed here, and I’ve never had a problem. However, I brought him Wednesday 11/17/21, and the following day he woke up with an extreme rash on and around his testicles. I took him to the vet that morning, and they had to give him a hydrocortisone shot along with an antibiotic cream. The vet strongly advised me to take action because it was apparent the groomer did something wrong, and unfortunately, they said it happens often. I called the groomer right away and went this morning, 11/18, to at least take responsibility for the 200+ vet bill since they were responsible. They took no responsibility and said it was my dogs' fault, and he did it to himself. Not once had he ever chewed on himself and ESPECIALLY to the extent where he’s in pain and had to take him to the vet. I will never be going here ever again, and I advise others not to. I would have been more okay with the situation if they had not gaslighted me and dismissed any blame from themselves. My dog is not the same. He is distraught and has spent the last two days laying down, not wanting to move. And like I mentioned, I have always brought him here so clearly they changed something about their business, and no one deserves to see their beloved pet go through this, no one deserves to be gaslighted by the groomer they trust, AND no groomer should be left in charge with pets when this is how they decide to treat pets and their clients.
This place is awesome !! I took my very fluffy long hair cat here to get the lion cut. My cat is very shy and timid but the employee Jill was great with him. She did such a great job on his hair cut. And Janice gave me some free cat food to try. Great customer service! I will be back and I do recommend!
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Opening Hours
Monday | 08:00 AM - 06:00 PM |
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Tuesday | 08:00 AM - 06:00 PM |
Wednesday | 08:00 AM - 06:00 PM |
Thursday | 08:00 AM - 06:00 PM |
Friday | 08:00 AM - 06:00 PM |
Saturday | 08:00 AM - 06:00 PM |
Sunday | 09:00 AM - 05:00 PM |
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