Hi Beauty Supply

+1 706-507-1717

1826 Floyd Rd, Columbus, GA 31907 United States of America

Open Today: -

Quick Facts About Hi Beauty Supply

Hi Beauty Supply Place, like any business, has its strengths and weaknesses. Based on the comments provided, we can identify the following:

Strengths:

1. Friendly and helpful staff: Many customers appreciate the friendly and welcoming attitude of the employees. This creates a positive shopping experience and makes customers feel comfortable and valued.

2. Good prices: Several customers mention that the prices at Hi Beauty Supply Place are reasonable and affordable. This is a significant advantage for customers looking for quality products at a competitive price.

3. Extensive product selection: Many customers appreciate the wide variety of products available at the store. Having a diverse selection allows customers to find exactly what they need in one location, saving them time and effort.

4. Clean and organized store: Customers value a clean and organized store environment, as it improves their overall shopping experience. Hi Beauty Supply Place appears to meet this expectation, as customers mention the cleanliness and organization of the store.

Weaknesses:

1. High employee turnover: One customer mentions that the store has a high turnover rate in terms of employees. Constant changes in the workforce can lead to inconsistencies in customer service and create an unstable work environment.

2. Unfriendly and unhelpful employees: Contradicting the previous point, some customers mention encountering employees who act unprofessionally, look at customers weirdly, or provide fake greetings. This behavior can create a negative atmosphere and discourage customers from returning.

3. Poor quality products: One customer had a negative experience with a hair product, stating that it burned when flat ironed. This suggests that the store may have an issue with the quality control of some products, leading to customer dissatisfaction.

4. Inadequate customer requests fulfillment: A customer mentioned their disappointment regarding the unavailability of products related to Prince's last day. Considering the requests and preferences of customers is crucial for any business to maintain customer satisfaction and loyalty.

5. Lack of restroom access: One customer expressed frustration over not being allowed to use the restroom after making a purchase. This can be perceived as poor customer service and may create a negative impression among customers.

Overall, Hi Beauty Supply Place has several strengths, such as friendly staff, good prices, extensive product selection, and a clean store environment. However, there are also areas that need improvement, including employee turnover, customer service inconsistencies, product quality control, responsiveness to customer requests, and restroom access policy. Addressing these weaknesses could lead to a more positive and satisfying experience for customers.

Best TL Reviews

When I first moved down here it was okay beauty supply store to go to . The previous females that was there were cool . over time they have change employees quite often. They Can’t seem to keep employees . The employees they have working theses days look at you all weird and Fake greeting.He’ll sometimes they don’t say nothing at all .like you did something wrong . I tried to look over it because I didn’t wanna drive so far . But dam that ! I’ll be taking that ride . Stay away from all that negativity atmosphere.

My favorite shop...always friendly and prices are good.

Terrible terrible hair this was supposed to be human hair it burned when I flat ironed it. I would STRONGLY NOT recommend.

I went yesterday to get some hair care products. I asked for any thing with PRINCE on it do to April 21st will be here soon. The onner said no but I ask will he get something for the people that wants to celebrate his last day here with us. He said he will get something by next week. Like other places carry something. I hope he will do the same. Remeber the shop is in our naber hood ????????????????

The best beauty supply, they have tons to choose from and the staff is friendly and helpful!!!!

I need to get the cashiers name but she made my experience so comfortable. She’s extremely helpful and compassionate. She’s knowledgeable and has the best customer service! I wish I could give her more stars. I’ll update when I have her name so you all can go see her! Store has huge collection. Clean. Organized.

Every time you purchase a wig there you lose your dignity because they will not let you use the restroom to pee even if you spent $400!!!

Great products at a great price